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Pros

  • Control over patient data

  • Great developer support

  • Fast and Snappy

Cons

  • The code is tricky to work with

  • Billing can be improved

  • Requires strong IT staff

Total 31 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

19%

3

Stars

10%

2

Stars

6%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kiran

Not Specified, 51-100 employees

More than a year

5.0
July 2024

Satisfying software solution

Pros

OpenEMR meets all my expectations and performs very well in every aspect. I am completely satisfied with its features and overall functionality.

Cons

This web system is simply the best with great data centralization and cloud integration. No complaints

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 1-10 employees

Less than 6 months

3.0
February 2024

Worst code bases to work with

Pros

Its open source and includes most of the functions I expect in an EMR.

Cons

There is no support and the documentation is very poor. The API is weak as it offers very few endpoints. Also this is one of the worst codebases I have ever seen as views have SQL queries, there are no standards and the database design is poor.

Rating Distribution

Ease of use

3

Value for money

10

Customer Support

3

Functionality

6

D

Diane

Medical Practice, 51-100 employees

Free Trial

5.0
September 2023

Introduction to OpenEMR functionality

Pros

The navigation is very easy to use, as it follows the common layout and design practices typically found in EMR systems.

Cons

Since I only have access to a demo site the data is outdated and too minimal to showcase reporting and other features properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Medical Practice, 1-10 employees

More than a year

5.0
July 2023

Ultimate EHR solution

Pros

One thing I like the most is that software offers endless customization options.

Cons

OpenEMR lacks an out of the box inpatient module.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Remapping Minds, 1-10 employees

5.0
December 2022

Highly adaptable

Pros

It offers alot of options, and its flexibility makes it easy to customize according to my specific needs. It is very user-friendly, with an interactive design that makes it simple to use. Also, it ensures that all of our data is kept secure.

Cons

I am new to the software and so far have not seen any cons. I hope it stays that way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

DM

Dr Michael

alpine Health, 1-10 employees

5.0
September 2022

Impressive software

Pros

I had been searching for an EHR software to transition from paper records, and this solution has fulfilled all of my requirements. It has been incredibly impressive in how well it handles everything I need, from organizing patient information to improving efficiency.

Cons

It needs to have an automatic email for reminders to patients so we do not have to manually send it to everyone.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

H

Hussien

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
June 2022

OpenEMR for rental tracking

Pros

I can configure it easily by creating forms from scratch or tweaking the existing ones out of the box.

Cons

Managing the log and keeping track of rental items like scooters and wheelchairs can be challenging, especially since the product does not come with any pre-configured features for this purpose. This means I have to set things up from scratch, which can be time-consuming and requires extra effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Rodney

Medical Practice, 1-10 employees

5.0
May 2022

Fantastic and Free!

Pros

One of the best EMRs out there that is free as well as completely functional. It is very user-friendly and customizable, which makes it even better than its fellow competitors. The customer support team is very responsive, and they possess good knowledge regarding the software.

Cons

The only drawback to this is the need for knowledge or IT support. And while the customer support representatives are readily available, working with a team that would have EMR experts would make things a whole lot easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R

Richard

Quantice Tech, 1-10 employees

4.0
February 2022

Interactive interface

Pros

The user interface is impressive and it helps us create accurate medical charts. The code is well executed.

Cons

They should add more videos and tutorials on the website.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

R

Ralf

Lukner Medical Clinic, 1-10 employees

4.0
December 2021

Essential EHR solution

Pros

It is low cost with 24/7 customer support included for no additional cost. There are a lot of customization as well as integration options.

Cons

The billing system is quite basic and does not cover the specific needs of our clinic.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

S

Santiago

Hospital & Health Care, 1-10 employees

More than a year

5.0
September 2021

Introduction to this software

Pros

Price is right, its easy to install and it does not crash. I have been using OpenEMR since 2010 in my private medical office. Everything runs online on our domain. I installed this software myself and I am no IT expert as I am an orthopedic specialist.

Cons

Translating to Portuguese is very difficult for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Crissa

RMG, 1-10 employees

5.0
August 2021

10/10, No questions asked

Pros

Navigating through the software and implementing its features has been quite easyd for me. It has made documenting notes much simpler, streamlining the process and saving me valuable time. Plus, the software has improved the patient check-in process.

Cons

During verification of insurance, some issues arise which slow down the patient’s check-in. however, those issues are easily resolved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

K

Kishore

Hospital & Health Care, 1-10 employees

More than a year

5.0
June 2021

Leading free php EMR software

Pros

Easy to use and I like having multiple form types for data entry. The interface of OpenEMR 6.0.2 is incredibly smooth. It fits well with our small practice which now has 13,000 registered patients.

Cons

They have not developed a dedicated mobile app yet. The browser based interface works but a mobile app would be an added bonus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eno

Medical Practice, 1-10 employees

Less than 6 months

2.0
June 2021

Very disappointing

Pros

The only thing I liked about this software was that it was free and all I needed to do was hire a trainer to teach my office staff how to use it.

Cons

I have to program or set up all the functionalities myself. There is no automatic configuration, so everything needs to be customized manually, which can take some time and effort.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

3

W

Wesley

Medical Practice, 1-10 employees

More than a year

5.0
May 2021

Needs better features

Pros

This EMR stands out as a strong option when compared to others.

Cons

The barcode pop-up should display customized patient details, similar to how OpenClinic GA generates an OPD card with patient information. Also the in-house option in the dispensing module should be removed to simplify the dispensing process. Currently, if I forget to select a drug from the in-house dropdown, the system throws an "Internal error, no drug ID specified!" message. It would be much more efficient if the in-house option was eliminated to avoid this issue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

David

Medical Practice, 1-10 employees

4.0
March 2021

Excellent choice

Pros

The cost is brilliant! The tool works, in spite of the fact that not fundamentally right out of the box in the event that I have got uncommon needs. Adaptability is incredible. Works on different platforms.

Cons

There is a learning curve, especially if the customizations are not set up properly. It can take some time to get used to the system and understand how everything works.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

DM

Dr. Micheal

Hospital and Health Care, 1-10 employees

4.0
February 2021

Far above good

Pros

This is a really good software which can record all the data in a proper way and the thing that actually benefited me was that I got rid of all the paperwork.

Cons

It would be good if it had an option to send the reminder to patients automatically.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DE

Dr Enise

alpineHealth, 1-10 employees

4.0
January 2021

Fulfills our needs

Pros

I was trying to find something that would help me get rid of paper charts. It meets our needs of record keeping.

Cons

I wish it would email patient reminders itself.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

L

Lily

Medical Practice, 1-10 employees

5.0
November 2020

Wonderful product

Pros

It works on different platforms, which makes it really flexible for me. It's also affordable and offers a lot of flexibility with its features, so I can easily adjust it to fit my needs.

Cons

It has a significant learning curve, and on top of that, I would need to make further customizations. This isn't really a downside, just something to be aware of.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

E

Eric

Remapping minds, 1-10 employees

5.0
September 2020

Fairly good, not bad

Pros

I appreciate that this tool can be customized to fit my specific needs.

Cons

I don't have any cons to report from my side.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10