Kiran
Not Specified, 51-100 employees
More than a year
“Satisfying software solution
Pros
OpenEMR meets all my expectations and performs very well in every aspect. I am completely satisfied with its features and overall functionality.
Cons
This web system is simply the best with great data centralization and cloud integration. No complaints
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Hospital & Health Care, 1-10 employees
Less than 6 months
“Worst code bases to work with
Pros
Its open source and includes most of the functions I expect in an EMR.
Cons
There is no support and the documentation is very poor. The API is weak as it offers very few endpoints. Also this is one of the worst codebases I have ever seen as views have SQL queries, there are no standards and the database design is poor.
Rating Distribution
Ease of use
3
Value for money
10
Customer Support
3
Functionality
6
Diane
Medical Practice, 51-100 employees
Free Trial
“Introduction to OpenEMR functionality
Pros
The navigation is very easy to use, as it follows the common layout and design practices typically found in EMR systems.
Cons
Since I only have access to a demo site the data is outdated and too minimal to showcase reporting and other features properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Medical Practice, 1-10 employees
More than a year
“Ultimate EHR solution
Pros
One thing I like the most is that software offers endless customization options.
Cons
OpenEMR lacks an out of the box inpatient module.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Remapping Minds, 1-10 employees
“Highly adaptable
Pros
It offers alot of options, and its flexibility makes it easy to customize according to my specific needs. It is very user-friendly, with an interactive design that makes it simple to use. Also, it ensures that all of our data is kept secure.
Cons
I am new to the software and so far have not seen any cons. I hope it stays that way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Dr Michael
alpine Health, 1-10 employees
“Impressive software
Pros
I had been searching for an EHR software to transition from paper records, and this solution has fulfilled all of my requirements. It has been incredibly impressive in how well it handles everything I need, from organizing patient information to improving efficiency.
Cons
It needs to have an automatic email for reminders to patients so we do not have to manually send it to everyone.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hussien
Hospital & Health Care, 1-10 employees
Less than 6 months
“OpenEMR for rental tracking
Pros
I can configure it easily by creating forms from scratch or tweaking the existing ones out of the box.
Cons
Managing the log and keeping track of rental items like scooters and wheelchairs can be challenging, especially since the product does not come with any pre-configured features for this purpose. This means I have to set things up from scratch, which can be time-consuming and requires extra effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rodney
Medical Practice, 1-10 employees
“Fantastic and Free!
Pros
One of the best EMRs out there that is free as well as completely functional. It is very user-friendly and customizable, which makes it even better than its fellow competitors. The customer support team is very responsive, and they possess good knowledge regarding the software.
Cons
The only drawback to this is the need for knowledge or IT support. And while the customer support representatives are readily available, working with a team that would have EMR experts would make things a whole lot easier.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Richard
Quantice Tech, 1-10 employees
“Interactive interface
Pros
The user interface is impressive and it helps us create accurate medical charts. The code is well executed.
Cons
They should add more videos and tutorials on the website.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Ralf
Lukner Medical Clinic, 1-10 employees
“Essential EHR solution
Pros
It is low cost with 24/7 customer support included for no additional cost. There are a lot of customization as well as integration options.
Cons
The billing system is quite basic and does not cover the specific needs of our clinic.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Santiago
Hospital & Health Care, 1-10 employees
More than a year
“Introduction to this software
Pros
Price is right, its easy to install and it does not crash. I have been using OpenEMR since 2010 in my private medical office. Everything runs online on our domain. I installed this software myself and I am no IT expert as I am an orthopedic specialist.
Cons
Translating to Portuguese is very difficult for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Crissa
RMG, 1-10 employees
“10/10, No questions asked
Pros
Navigating through the software and implementing its features has been quite easyd for me. It has made documenting notes much simpler, streamlining the process and saving me valuable time. Plus, the software has improved the patient check-in process.
Cons
During verification of insurance, some issues arise which slow down the patient’s check-in. however, those issues are easily resolved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Kishore
Hospital & Health Care, 1-10 employees
More than a year
“Leading free php EMR software
Pros
Easy to use and I like having multiple form types for data entry. The interface of OpenEMR 6.0.2 is incredibly smooth. It fits well with our small practice which now has 13,000 registered patients.
Cons
They have not developed a dedicated mobile app yet. The browser based interface works but a mobile app would be an added bonus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eno
Medical Practice, 1-10 employees
Less than 6 months
“Very disappointing
Pros
The only thing I liked about this software was that it was free and all I needed to do was hire a trainer to teach my office staff how to use it.
Cons
I have to program or set up all the functionalities myself. There is no automatic configuration, so everything needs to be customized manually, which can take some time and effort.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
3
Wesley
Medical Practice, 1-10 employees
More than a year
“Needs better features
Pros
This EMR stands out as a strong option when compared to others.
Cons
The barcode pop-up should display customized patient details, similar to how OpenClinic GA generates an OPD card with patient information. Also the in-house option in the dispensing module should be removed to simplify the dispensing process. Currently, if I forget to select a drug from the in-house dropdown, the system throws an "Internal error, no drug ID specified!" message. It would be much more efficient if the in-house option was eliminated to avoid this issue.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
David
Medical Practice, 1-10 employees
“Excellent choice
Pros
The cost is brilliant! The tool works, in spite of the fact that not fundamentally right out of the box in the event that I have got uncommon needs. Adaptability is incredible. Works on different platforms.
Cons
There is a learning curve, especially if the customizations are not set up properly. It can take some time to get used to the system and understand how everything works.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Dr. Micheal
Hospital and Health Care, 1-10 employees
“Far above good
Pros
This is a really good software which can record all the data in a proper way and the thing that actually benefited me was that I got rid of all the paperwork.
Cons
It would be good if it had an option to send the reminder to patients automatically.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dr Enise
alpineHealth, 1-10 employees
“Fulfills our needs
Pros
I was trying to find something that would help me get rid of paper charts. It meets our needs of record keeping.
Cons
I wish it would email patient reminders itself.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Lily
Medical Practice, 1-10 employees
“Wonderful product
Pros
It works on different platforms, which makes it really flexible for me. It's also affordable and offers a lot of flexibility with its features, so I can easily adjust it to fit my needs.
Cons
It has a significant learning curve, and on top of that, I would need to make further customizations. This isn't really a downside, just something to be aware of.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Eric
Remapping minds, 1-10 employees
“Fairly good, not bad
Pros
I appreciate that this tool can be customized to fit my specific needs.
Cons
I don't have any cons to report from my side.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Dr. Michael
alpineHEALTH, 1-10 employees
“8 years of satisfaction!
Pros
We wanted software that would end our need for paper charts and help us keep extensive records and we got both with this software!
Cons
We are in Canada but it meets and complies with our local laws! We own our server too which is pretty great.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Eric
Remapping minds, 1-10 employees
“New customer
Pros
This software is open source, which gives me a lot of control to code it my way and I can easily customize it according to my requirements. I have the system stored on my servers, so whenever I face a database issue, I can easily work through it my own self. The best part is the ability to code and customize according to what you need.
Cons
There isn’t anything that I can yet say about this software, and I also believe that the more you learn and use the software, the easier it becomes for you.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Richard
Quantice Tech, 1-10 employees
“Easy to use
Pros
This system is freely available as it is an open source software. The interface of this system is quite beautiful, and anyone would love it. The system is very easy to use, but if you are new to it you can use some orientation and then you’re good to go. This system is the way to go. It is amazing.
Cons
The need to give out more videos or guides to the users so that they have a better idea of configuring the system and customizing as well.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Kevin
UCLA, 500+ employees
“OpenEMR
Pros
This system is pretty great and is easy to use as well. The system being open source is big plus point for the company and it brings a lot of opportunities. If they keep on working hard like this, they can easily take hold of the entire EMR market.
Cons
They need to improve their security as it is an open source product, so I think they should invest more in cybersecurity.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jake
Medical Practice, 1-10 employees
Less than 6 months
“You need patience and computing skills
Pros
Biggest advantage is that its free, which is why I spent nights and weekends trying to set it up and make it work. Also it is vast and capable of doing almost anything.
Cons
It seems more focused on a standard medical model rather than alternative options. Customer support is not great unless you pay for an upgrade. I felt like I needed an IT or computer background to fully understand and make the most of it. I was using the latest version which I think is actually a downgrade from an older version my colleague has.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
4
Functionality
4
Rosemary
Medical Practice, 1-10 employees
Less than a year
“OPEN EMR
Pros
THIS OPEN EMR SYSTEM IS FANTASTIC! I CAN SEE PATIENTS MEDICAL HISTORIES AT A GLANCE AND THE SOFTWARE IS VERY USER-FRIENDLY!
Cons
I DO not HAVE MUCH NEGATIVE TO SAY... THE SYSTEM DID FREEZE ONCE IN A WHILE BUT OTHER THAN THAT IT WORKED REALLY WELL!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Nicole
Regenerative Medical Group, 11-50 employees
“Great system.
Pros
This system is a keeper. Amazing system and you would definitely love it. You can easily verify the insurances through this system, which I know is something that everyone needs. Manoeuvring through the system is so easy, that you can never get lost in it. The representatives of this system are pretty good as they always come through whenever you need their help.
Cons
There are a few times that we were unable to verify the insurances, and the reason for that has yet to be identified. Sometimes the system also goes down and you cannot do anything about it. The patient demographics have some unnecessary categories, which I would suggest that they remove.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Sergey
SCS, 1-10 employees
“OpenEMR
Pros
The system had some really great features that it offered, and they are as follows: Demographics, Code Diagnostics, ICD9, ICD10, Billing, Import/Export, HIPPA Compliant, ONC certification. The EMR was pretty simple to use, and it wasn’t hard to understand it. Billing patients, making notes, scheduling, uploading charts and x-rays, keeping track of conditions and prescriptions, insurance tracking etc, was the main plus points of this system. It is simple and easy to use. The system is very convenient as well.
Cons
All that I mentioned above feels like ancient history now, as things have stopped working the way it used to work. The product is open sourced so that’s a con for me. It’s calendar appointments and vitals aren’t that great either. They need to improve to get back in the game.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
Robert
Medical Practice, N/A employees
More than a year
“A little difficult to use from a medication stand point.
Pros
There is usually someone available to discuss issues with which is great
Cons
OpenEMR is not user friendly. Also it does not flow smoothly and needs a better medication record system.
Rating Distribution
Ease of use
2
Value for money
6
Customer Support
6
Functionality
2
Carole
Medical Practice, N/A employees
Less than a year
“The Good and the Bad
Pros
Software excels in medical records. The records are detailed and well organized.
Cons
Vendor is weak in account management like insurance follow-ups, posting payments and adjusting service dates. There is not much effort in reviewing or reporting outliers like underpayments or generating Receivables aging reports.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
1
Functionality
2
Seth
Medical Practice, 1-10 employees
Less than a year
“Decent product
Pros
I like the charting and customer support. I am able to customize templates to suit my needs.
Cons
They need to improve A/R assistance, posting timeliness and claim submission speed.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
