softwareOpenEMR Software Reviews
17 Reviews
Overall Rating
4.4
17 Reviews
Rating Distribution
5
(10)
4
(6)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Overall Rating
4.4
17 Reviews
Rating Distribution
5
(10)
4
(6)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Filters
Specialty
Provider Size
Time Used
Very flexible
Very flexible
Pros
It has a lot of options and the versatility allows you to customize it according to your needs. The software is very easy to use and all our data is now secure.
Cons
I am new to the software and so far have not seen any cons. I hope it stays that way.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Eric
Remapping Minds, 2-9 employees
Dec 15, 2022
Meets all our needs
Meets all our needs
Pros
I was looking for an electronic health record software to switch from paper and this has met all my needs. Very impressive.
Cons
It needs to have an automatic email for reminders to patients so we do not have to manually send it to everyone.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Dr Michael
alpine Health, 2-9 employees
Sep 15, 2022
Great functionality and its free!
Great functionality and its free!
Pros
One of the best EMRs out there that is free as well as completely functional. It is very user-friendly and customizable, which makes it even better than its fellow competitors. The customer support team is very responsive, and they possess good knowledge regarding the software.
Cons
The only drawback to this is the need for knowledge or IT support. And while the customer support representatives are readily available, working with a team that would have EMR experts would make things a whole lot easier.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rodney
Practice, 2-9 employees
May 12, 2022
The way forward
The way forward
Pros
The user interface is impressive and it helps us create accurate medical charts. The code is well executed.
Cons
They should add more videos and tutorials on the website.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Richard
Quantice Tech, 2-9 employees
Feb 17, 2022
A very useful EHR solution
A very useful EHR solution
Pros
It is low cost with 24/7 customer support included for no additional cost. There are a lot of customization as well as integration options.
Cons
The billing system is quite basic and does not cover the specific needs of our clinic.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Ralf
Lukner Medical Clinic, 2-9 employees
Dec 02, 2021
Definitely a 10/10.
Definitely a 10/10.
Pros
Navigation and implementation within the software are pretty easy. It has simplified documenting notes. Moreover, it has facilitated the check-in process of patients.
Cons
During verification of insurance, some issues arise which slow down the patient’s check-in. however, those issues are easily resolved.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Crissa
RMG, 2-9 employees
Aug 11, 2021
Excellent item. Ought to have done this a long time ago.
Excellent item. Ought to have done this a long time ago.
Pros
The cost is brilliant! The tool works, in spite of the fact that not fundamentally right out of the box in the event that you have got uncommon needs. Adaptability is incredible. Works on different platforms.
Cons
Theres a learning curve, particularly in case customizations are in not order.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
David
Medical Practice, 2-9 employees
Mar 23, 2021
More than good
More than good
Pros
This is a really good software which can record all the data in a proper way and the thing that actually benefited me was that I got rid of all the paperwork.
Cons
It would be good if it had an option to send the reminder to patients automatically.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dr. Micheal
Hospital and Health Care, 2-9 employees
Feb 26, 2021
Meets our needs
Meets our needs
Pros
I was trying to find something that would help me get rid of paper charts. It meets our needs of record keeping.
Cons
I wish it would email patient reminders itself.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Dr Enise
alpineHealth, 2-9 employees
Jan 12, 2021
A great product
A great product
Pros
Works on multiple platforms. It is cost-effective and has great flexibility over its features.
Cons
It has a great learning curve and besides this, the specialists would need to customize it more. Not a con, just a fact.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Lily
Medical Practice, 2-9 employees
Nov 11, 2020
It is pretty decent.
It is pretty decent.
Pros
I like that you can tailor it to your needs.
Cons
None.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Eric
Remapping minds, 2-10 employees employees
Sep 08, 2020
8 years of satisfaction!
8 years of satisfaction!
Pros
We wanted software that would end our need for paper charts and help us keep extensive records and we got both with this software!
Cons
We are in Canada but it meets and complies with our local laws! We own our server too which is pretty great.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Dr. Michael
alpineHEALTH, 2-10 employees employees
Jun 17, 2020
New customer
New customer
Pros
This software is open source, which gives me a lot of control to code it my way and I can easily customize it according to my requirements. I have the system stored on my servers, so whenever I face a database issue, I can easily work through it my own self. The best part is the ability to code and customize according to what you need.
Cons
There isn’t anything that I can yet say about this software, and I also believe that the more you learn and use the software, the easier it becomes for you.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Eric
Remapping minds, 2-10 employees employees
Jun 20, 2019
Easy to use
Easy to use
Pros
This system is freely available as it is an open source software. The interface of this system is quite beautiful, and anyone would love it. The system is very easy to use, but if you are new to it you can use some orientation and then you’re good to go. This system is the way to go. It is amazing.
Cons
The need to give out more videos or guides to the users so that they have a better idea of configuring the system and customizing as well.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Richard
Quantice Tech, 2-10 employees employees
Nov 14, 2018
OpenEMR
OpenEMR
Pros
This system is pretty great and is easy to use as well. The system being open source is big plus point for the company and it brings a lot of opportunities. If they keep on working hard like this, they can easily take hold of the entire EMR market.
Cons
They need to improve their security as it is an open source product, so I think they should invest more in cybersecurity.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Kevin
UCLA, 10,000+ employees employees
May 15, 2018
Great system.
Great system.
Pros
This system is a keeper. Amazing system and you would definitely love it. You can easily verify the insurances through this system, which I know is something that everyone needs. Manoeuvring through the system is so easy, that you can never get lost in it. The representatives of this system are pretty good as they always come through whenever you need their help.
Cons
There are a few times that we were unable to verify the insurances, and the reason for that has yet to be identified. Sometimes the system also goes down and you cannot do anything about it. The patient demographics have some unnecessary categories, which I would suggest that they remove.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Nicole
Regenerative Medical Group, 11-50 employees employees
Jun 15, 2017
OpenEMR
OpenEMR
Pros
The system had some really great features that it offered, and they are as follows: Demographics, Code Diagnostics, ICD9, ICD10, Billing, Import/Export, HIPPA Compliant, ONC certification. The EMR was pretty simple to use, and it wasn’t hard to understand it. Billing patients, making notes, scheduling, uploading charts and x-rays, keeping track of conditions and prescriptions, insurance tracking etc, was the main plus points of this system. It is simple and easy to use. The system is very convenient as well.
Cons
All that I mentioned above feels like ancient history now, as things have stopped working the way it used to work. The product is open sourced so that’s a con for me. It’s calendar appointments and vitals aren’t that great either. They need to improve to get back in the game.
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
Sergey
SCS, 2-10 employees employees
Sep 02, 2016
Filters
Very flexible
Very flexible
Pros
It has a lot of options and the versatility allows you to customize it according to your needs. The software is very easy to use and all our data is now secure.
Cons
I am new to the software and so far have not seen any cons. I hope it stays that way.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Eric
Remapping Minds, 2-9 employees
Dec 15, 2022
Meets all our needs
Meets all our needs
Pros
I was looking for an electronic health record software to switch from paper and this has met all my needs. Very impressive.
Cons
It needs to have an automatic email for reminders to patients so we do not have to manually send it to everyone.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Dr Michael
alpine Health, 2-9 employees
Sep 15, 2022
Great functionality and its free!
Great functionality and its free!
Pros
One of the best EMRs out there that is free as well as completely functional. It is very user-friendly and customizable, which makes it even better than its fellow competitors. The customer support team is very responsive, and they possess good knowledge regarding the software.
Cons
The only drawback to this is the need for knowledge or IT support. And while the customer support representatives are readily available, working with a team that would have EMR experts would make things a whole lot easier.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rodney
Practice, 2-9 employees
May 12, 2022
The way forward
The way forward
Pros
The user interface is impressive and it helps us create accurate medical charts. The code is well executed.
Cons
They should add more videos and tutorials on the website.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Richard
Quantice Tech, 2-9 employees
Feb 17, 2022
A very useful EHR solution
A very useful EHR solution
Pros
It is low cost with 24/7 customer support included for no additional cost. There are a lot of customization as well as integration options.
Cons
The billing system is quite basic and does not cover the specific needs of our clinic.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Ralf
Lukner Medical Clinic, 2-9 employees
Dec 02, 2021
Definitely a 10/10.
Definitely a 10/10.
Pros
Navigation and implementation within the software are pretty easy. It has simplified documenting notes. Moreover, it has facilitated the check-in process of patients.
Cons
During verification of insurance, some issues arise which slow down the patient’s check-in. however, those issues are easily resolved.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Crissa
RMG, 2-9 employees
Aug 11, 2021
Excellent item. Ought to have done this a long time ago.
Excellent item. Ought to have done this a long time ago.
Pros
The cost is brilliant! The tool works, in spite of the fact that not fundamentally right out of the box in the event that you have got uncommon needs. Adaptability is incredible. Works on different platforms.
Cons
Theres a learning curve, particularly in case customizations are in not order.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
David
Medical Practice, 2-9 employees
Mar 23, 2021
More than good
More than good
Pros
This is a really good software which can record all the data in a proper way and the thing that actually benefited me was that I got rid of all the paperwork.
Cons
It would be good if it had an option to send the reminder to patients automatically.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dr. Micheal
Hospital and Health Care, 2-9 employees
Feb 26, 2021
Meets our needs
Meets our needs
Pros
I was trying to find something that would help me get rid of paper charts. It meets our needs of record keeping.
Cons
I wish it would email patient reminders itself.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Dr Enise
alpineHealth, 2-9 employees
Jan 12, 2021
A great product
A great product
Pros
Works on multiple platforms. It is cost-effective and has great flexibility over its features.
Cons
It has a great learning curve and besides this, the specialists would need to customize it more. Not a con, just a fact.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Lily
Medical Practice, 2-9 employees
Nov 11, 2020
It is pretty decent.
It is pretty decent.
Pros
I like that you can tailor it to your needs.
Cons
None.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Eric
Remapping minds, 2-10 employees employees
Sep 08, 2020
8 years of satisfaction!
8 years of satisfaction!
Pros
We wanted software that would end our need for paper charts and help us keep extensive records and we got both with this software!
Cons
We are in Canada but it meets and complies with our local laws! We own our server too which is pretty great.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Dr. Michael
alpineHEALTH, 2-10 employees employees
Jun 17, 2020
New customer
New customer
Pros
This software is open source, which gives me a lot of control to code it my way and I can easily customize it according to my requirements. I have the system stored on my servers, so whenever I face a database issue, I can easily work through it my own self. The best part is the ability to code and customize according to what you need.
Cons
There isn’t anything that I can yet say about this software, and I also believe that the more you learn and use the software, the easier it becomes for you.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Eric
Remapping minds, 2-10 employees employees
Jun 20, 2019
Easy to use
Easy to use
Pros
This system is freely available as it is an open source software. The interface of this system is quite beautiful, and anyone would love it. The system is very easy to use, but if you are new to it you can use some orientation and then you’re good to go. This system is the way to go. It is amazing.
Cons
The need to give out more videos or guides to the users so that they have a better idea of configuring the system and customizing as well.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Richard
Quantice Tech, 2-10 employees employees
Nov 14, 2018
OpenEMR
OpenEMR
Pros
This system is pretty great and is easy to use as well. The system being open source is big plus point for the company and it brings a lot of opportunities. If they keep on working hard like this, they can easily take hold of the entire EMR market.
Cons
They need to improve their security as it is an open source product, so I think they should invest more in cybersecurity.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Kevin
UCLA, 10,000+ employees employees
May 15, 2018
Great system.
Great system.
Pros
This system is a keeper. Amazing system and you would definitely love it. You can easily verify the insurances through this system, which I know is something that everyone needs. Manoeuvring through the system is so easy, that you can never get lost in it. The representatives of this system are pretty good as they always come through whenever you need their help.
Cons
There are a few times that we were unable to verify the insurances, and the reason for that has yet to be identified. Sometimes the system also goes down and you cannot do anything about it. The patient demographics have some unnecessary categories, which I would suggest that they remove.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Nicole
Regenerative Medical Group, 11-50 employees employees
Jun 15, 2017
OpenEMR
OpenEMR
Pros
The system had some really great features that it offered, and they are as follows: Demographics, Code Diagnostics, ICD9, ICD10, Billing, Import/Export, HIPPA Compliant, ONC certification. The EMR was pretty simple to use, and it wasn’t hard to understand it. Billing patients, making notes, scheduling, uploading charts and x-rays, keeping track of conditions and prescriptions, insurance tracking etc, was the main plus points of this system. It is simple and easy to use. The system is very convenient as well.
Cons
All that I mentioned above feels like ancient history now, as things have stopped working the way it used to work. The product is open sourced so that’s a con for me. It’s calendar appointments and vitals aren’t that great either. They need to improve to get back in the game.
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
Sergey
SCS, 2-10 employees employees
Sep 02, 2016