Last Updated

Key Takeaways

Generated from the text of customer reviews

OpenEMR is a free, open-source EHR platform used by small clinics and international healthcare providers. It supports multi-specialty workflows and infrastructure control. Users appreciate its flexibility and customization, though many report issues with customer support and documentation. The vendor recently introduced FHIR-based API enhancements for broader interoperability.

Our Verdict

OpenEMR is a viable option for budget-conscious clinics with internal IT resources and customization needs. It suits small practices and global teams seeking infrastructure control. While onboarding may be challenging, its long-term value supports adaptable care models. OpenEMR is recommended for technically equipped providers prioritizing cost efficiency, as it is free to use.

OpenEMR Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

OpenEMR Features

Patient Management

OpenEMR provides a centralized database to store and manage patient demographic information, medical history, vital signs, and visit information. It allows healthcare providers to easily access and update patient information, improve patient care, and reduce the risk of medical errors.

See How It Works
Appointments

The appointment scheduling system allows healthcare providers to schedule, reschedule, and cancel appointments easily. It also provides reminders to patients and providers to reduce missed appointments.

See How It Works
Clinical Workflow

OpenEMR supports clinical workflows such as charting, orders, and prescription management. It provides templates for commonly used forms and workflows, allowing providers to quickly and easily document patient information.

See How It Works
Billing And Insurance

This feature supports insurance claims, patient billing, and payment processing. It integrates with various payment gateways and allows for the electronic submission of insurance claims.

See How It Works
Reports And Analytics

OpenEMR provides various reports for practice management and analysis, including financial, clinical, and patient reports. These reports can be customized to meet specific practice needs.

See How It Works
Patient Portal

The platform’s patient portal is a secure, web-based portal that allows patients to access their health information and communicate with their healthcare providers. It provides secure access to health information. Patients can view their health records, including lab results, medications, and immunizations.

See How It Works

Pros And Cons of OpenEMR

Pros

  • Free and open-source, and cost-effective solution for many organizations

  • The platform is highly customizable, allowing organizations to tailor the software to meet their specific needs

  • OpenEMR can be integrated with other software and tools, providing a flexible solution

  • It has robust security features and follows industry-standard best practices to ensure patient data is protected

  • OpenEMR has a user-friendly interface and provides a good user experience for both healthcare providers and patients

Cons

  • OpenEMR requires a certain level of technical knowledge to set up and maintain, which may be a barrier for some organizations

  • As an open-source software, OpenEMR may have limited support options compared to proprietary solutions

  • Some users report difficulty in getting healthcare providers to adopt and use OpenEMR effectively

  • Some users report limitations in the functionality of certain features and modules, which can impact their ability to use the software effectively

OpenEMR Reviews

Total 31 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

19%

3

Stars

10%

2

Stars

6%

1

Stars

6%

Share your experience

K

Kiran

Healthcare, 51-100 employees

More than a year

5.0
July 2024

Satisfying software solution

Pros

OpenEMR meets all my expectations and performs very well in every aspect. I am completely satisfied with its features and overall functionality.

Cons

This web system is simply the best with great data centralization and cloud integration. No complaints

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Healthcare, 1-10 employees

Less than 6 months

3.0
February 2024

Worst code bases to work with

Pros

Its open source and includes most of the functions I expect in an EMR.

Cons

There is no support and the documentation is very poor. The API is weak as it offers very few endpoints. Also this is one of the worst codebases I have ever seen as views have SQL queries, there are no standards and the database design is poor.

Rating Distribution

Ease of use

3

Value for money

10

Customer Support

3

Functionality

6

D

Diane

Healthcare, 51-100 employees

Free Trial

5.0
September 2023

Introduction to OpenEMR functionality

Pros

The navigation is very easy to use, as it follows the common layout and design practices typically found in EMR systems.

Cons

Since I only have access to a demo site the data is outdated and too minimal to showcase reporting and other features properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What type of pricing plans does OpenEMR offer?

Open EMR is a complimentary, open-source application. Nevertheless, expenses might arise from customization, supplementary support, hosting, or integration services offered by third-party providers. Reach out to us for further details on these potential costs.

What are the main features of OpenEMR?

Some key functionalities of Open EMR encompass patient demographics management, appointment scheduling, electronic medical records handling, prescription administration, medical billing and claims.

Is OpenEMR cloud-based?

Yes, OpenEMR is a cloud-based software with options for on-premises solutions.

Who are the primary users of OpenEMR software?

The primary users of Open EMR range from small-scale to large-scale medical practices and clinics.

How long does it take to implement OpenEMR?

The implementation process of OpenEMR depends on the size and type of your practice. You can also schedule a free demo to get started!

What level of support does OpenEMR offer?

OpenEMR offers support in the form of chat, OpenEMR forums, professional support vendors, community support, etc.

What languages does OpenEMR support?

OpenEMR supports 30+ languages.

Does OpenEMR have a mobile app?

No, OpenEMR does not offer a mobile application.

What other apps does OpenEMR integrate with?

OpenEMR offers integrations with third-party applications like Paypal, OfficeAlly, Waystar, and more.

Does OpenEMR offer an API?

Yes, OpenEMR offers an API.

Is OpenEMR free?

Yes, OpenEMR is free to use and download.