Total 32 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

19%

3

Stars

6%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Robert

Medical Practice, 1-10 employees

Less than 6 months

5.0

Its the best

Pros

Osmind encompasses all essential features, from billing to patient engagement, intake forms, and objective measurement tools. Its automation capabilities make it the best EMR I've experienced so far.

Cons

I think the integration with Google calendar is still in the works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KA
Kimberly Ann

Mental Health Care, 1-10 employees

Less than a year

5.0

Great Software

Pros

Accessing and navigating Osmind is straightforward and user-friendly.

Cons

While Osmind is great for medical records, the printed charts look unprofessional with visible tabs or clickable icons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
chelsi

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Ketamine & IV Therapy Clinic of NWA

Pros

Customer service from Osmind is prompt and the product receives regular updates.

Cons

Osmind is not as effective with our Hydration patients compared to Ketamine patients.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J
Jason

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

Great Product but could use a few functionality updates

Pros

The speed and simplicity of charting patient encounters with Osmind are impressive.

Cons

It should be easier to transfer patients' past history and medications to the chart without manual entry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tracy

Medical Practice, 1-10 employees

More than a year

5.0

A complete system for a Ketamine practice!

Pros

Osmind's versatility in accommodating both customized forms and pre-packaged templates, extensive psych assessment options, and adaptable progress note templates make it a comprehensive solution for ongoing patient evaluation.

Cons

Thankfully, getting help when the patient app malfunctions is a rare occurrence.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brittany

Mental Health Care, 1-10 employees

More than a year

4.0

Easy to use and great support team

Pros

I am enamored with Osmind's sleek and simple ui along with the continuous integration of new features like scheduling and patient tagging.

Cons

My main issue is that Osmind is still relatively new and requires tweaks, but the support team is responsive and dedicated to improvements. I also wish for the ability to send patient records directly to other providers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Dominique

Mental Health Care, 11-50 employees

Less than 6 months

5.0

I highly recommend Osmind

Pros

Their most impactful feature is its readily available support and helpful hints ensuring ease of learning despite its robustness.

Cons

It would be helpful if Osmind displayed the time when patients are checked in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Seth

Medical Practice, 1-10 employees

Less than 6 months

4.0

Great product

Pros

This software is user-friendly and intuitive platform, coupled with its excellent templates, make it a perfect fit for ketamine practices.

Cons

Occasional bugs and glitches are present, but integration with Google Cal will improve scheduling efficiency.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S
Scot

Medical Practice, 1-10 employees

Less than a year

3.0

Scot DePue MD

Pros

While primarily designed for ketamine clinics, Osmind is adaptable to other patient needs, albeit with some clumsiness.

Cons

dictation into the chart via a microphone would be a useful addition.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

8

Functionality

7

C
Carey

Mental Health Care, 11-50 employees

Less than 6 months

5.0

Great EHR for TMS/Ketamine Clinic

Pros

It simplifies patient access to online forms and scheduling, and its ability to send superbills to insurance directly through the system is a significant advantage.

Cons

osmind has met all our needs satisfactorily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JN
Jean Nicoler

Mental Health Care, 51-100 employees

Less than a year

5.0

Love this product!

Pros

This software fulfills all our monitoring, charting, and billing needs with its user-friendly interface and comprehensive organization.

Cons

I hope to see the ability to customize the intake form soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
David

Medical Practice, 1-10 employees

Less than 6 months

4.0

Great for ketamine clinic

Pros

The template provided by Osmind is nearly perfect for ketamine clinics and psychology practices.

Cons

A quicker method for navigating between charts would enhance efficiency.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8