Osmind

Osmind Reviews

31 Reviews

Overall Rating

4.6

31 Reviews

Rating Distribution

5

star

(23)

4

star

(5)

3

star

(2)

2

star

(1)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

filter

Filters

Had High hopes, but they are not going in the right direction for our clinic
Pros

I appreciated Osmind's developers for their dedication to creating a dynamic tool beneficial for ketamine clinics. However, after two years, my optimism has waned. It appears their focus has shifted towards maximizing revenue rather than prioritizing a user-friendly system for medical professionals, especially those with limited clinic experience.

Cons

I am disappointed that my monthly subscription doubled without any real added value.

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

Jennifer

Medical Practice, 1-10 employees

More than a year

Nov 09, 2023

Best EMR for Ketamine clinic
Pros

For my ketamine clinic, Osmind serves as the ideal EMR. It includes all necessary forms and charting tools for accurate documentation, and its user-friendliness is exceptional.

Cons

I feel that the general Medical SOAP note could be enhanced for different patient types.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jennifer

Health, Wellness and Fitness, 1-10 employees

More than a year

Aug 26, 2023

Osmind Review
Pros

Among the EMRs I have used osmind stands out for its incredibly easy charting system.

Cons

With Osmind, there really are no cons; any issues that arise are swiftly addressed.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Audrey

Medical Practice, 1-10 employees

More than a year

Jul 18, 2023

The best value for money in small to mid practice EHR
Pros

Osmind boasts numerous built-in features with ongoing developments.

Cons

It's not quite a spaceship yet, but it's undoubtedly a better roadmap and better executed than any EHR I've ever used.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Owen

Hospital & Health Care, 1-10 employees

More than a year

Jul 11, 2023

It�s only Osmind for Renew Ketamine!
Pros

I find Osmind to be a cleverly designed program with outstanding customer service. It demonstrates a profound understanding of our industry, surpassing other software in its unique approach.

Cons

Being a small start-up clinic, the costs accumulate rapidly, presenting a challenge for us.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Tanya

Alternative Medicine, 1-10 employees

Less than a year

Jul 08, 2023

Exceptional software and team
Pros

Very well suited for ketamine treatments and mental health therapy, but with enough extra capability that I can use it for any medical record I need to create. The team is very responsive to any issues and is always looking to improve their product.

Cons

The Osmind team frequently asks for feedback on the minor stumbling blocks that exist, and works on improving them. Although we appreciate the otherwise great Osmind scheduling option, we still require a different scheduling system because the option for clients to self-schedule is crucial for us.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

Thomas

Medical Practice, 2-10 employees employees

Apr 20, 2023

Very Helpful but can be better
Pros

This software stands out because it allows us to communicate easily with our clients, manage all their documents in one place, and have access to important information that is useful for mental health care.

Cons

We understand that the Osmind technical team frequently makes revisions and updates to improve the software, but we have noticed that some features we have been using are removed with the updates.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Alenna

Mental Health Care, 2-10 employees employees

Mar 20, 2023

Osmind Review after 6 months
Pros

I think its great that theres a software platform tailored for people in the ketamine industry. It has everything we need without being overloaded with unnecessary data.

Cons

Sorry, I do not have any con to write at the moment.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Jill

Medical Practice, 1 employee employees

Feb 23, 2023

Growing into a full practice management application.
Pros

Using Osmind, I can easily organize my work-flow and promptly complete various tasks such as note-taking, invoicing, billing, and sending super bills to clients. Additionally, I have access to numerous evidence-based measures that clients can complete whenever required, and I can effortlessly share their progress and results. Clients have expressed gratitude for the appointment reminders they receive.

Cons

Since the program is new, Ive had to use some client self-scheduling workarounds. However, the Osmind team has reported that there will be future changes to address this issue, so its only a temporary downside.

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Chris

Mental Health Care, 1 employee employees

Feb 08, 2023

osmind
Pros

The platform is ease of use and functionality are remarkable.

Cons

I find it inconvenient that the messaging function doesn't allow organizing patients by last name, which is the standard in medical practices.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Aubrey

Health, Wellness and Fitness, 1-10 employees

More than a year

Jan 13, 2023

Downtime-maintenance
Pros

The platform is not reliable as although everything is integrated, it may not function properly at all times.

Cons

Ive had maintenance issues 3 times and I still cant see my patients charts. Its currently 7:45 am and I havent received a response from support yet.

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

Valerie

Medical Practice, 2-10 employees employees

Dec 14, 2022

Excellent product
Pros

their intuitiveness and accessibility are commendable, with the support team being consistently helpful and available.

Cons

The superbill and billing functionalities could use some refining.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Samuel

Mental Health Care, 1-10 employees

Less than a year

Oct 25, 2022

Osmind
Pros

For my practice, Osmind is the perfect software solution.

Cons

I am eager for options like regular IV charting and direct billing to insurances, which I hear the Osmind team is working on.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Susan

Medical Practice, 1-10 employees

More than a year

Oct 24, 2022

Excellent software and a great value.
Pros

it is easy to use also their convenience offer excellent value for users.

Cons

Overall, I have no significant complaints.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Hagop

Hospital & Health Care, 1-10 employees

Less than 6 months

Oct 23, 2022

A great + efficient product
Pros

Everything about Osmind is streamlined, much to the delight of our clients.

Cons

It's frustrating not receiving notifications for messages within the app; an email notification feature would be helpful.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Amy

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

Oct 21, 2022

Great EMR for Ketamine Practices
Pros

Patient onboarding is seamless with Osmind, offering abundant resources post-registration. The charting process is continually improving, supported by excellent customer service.

Cons

I'd appreciate more customizable templates for different patient types, incorporating narrative text, and the ability to integrate my own Merchant Services account.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Trey

Mental Health Care, 1-10 employees

More than a year

Oct 19, 2022

KAP ketamine assisted psychotherapy app & software review
Pros

Theirease of use particularly for our patients, is remarkable. It has significantly enhanced our scheduling and medical record management while fostering mental health awareness. The journal feature, in particular, has been invaluable in showcasing patient progress.

Cons

patients encounter login issues but it could be due to various factors beyond the app's control.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jacqueline

Mental Health Care, 1-10 employees

More than a year

Oct 17, 2022

Wonderful EHR that continues to improve...
Pros

Osmind is user-friendly interface and appealing design make exploring its features a delight. Spending just a few hours navigating the program provides a comprehensive understanding of its day-to-day operations.

Cons

I wish there was a dedicated section for lab entry and an easier way to update medications while documenting patient notes.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Cory

Hospital & Health Care, 1-10 employees

Less than a year

Oct 15, 2022

Industry standard EMR for Ketamine practices
Pros

The app's excellence lies in its ability to facilitate easy baseline and follow-up measures for clients. This data not only aids in tracking progress but can also be shared with both clients and practitioners effortlessly, with the option to convert it into research-ready output files.

Cons

I believe all software models should include smart texting templates for efficiency. Additionally, I wish for more flexibility in modifying intake forms and handling medication entries.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Maysa

Medical Practice, 1-10 employees

More than a year

Oct 11, 2022

Awesome.
Pros

Osmind encompasses all essential features, from billing to patient engagement, intake forms, and objective measurement tools. Its automation capabilities make it the best EMR I've encountered.

Cons

Integration with Google Calendar seems to still be in progress.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Robert

Medical Practice, 1-10 employees

Less than 6 months

Sep 01, 2022

Great Software
Pros

Accessing and navigating Osmind is straightforward and user-friendly.

Cons

While Osmind is great for medical records, the printed charts look unprofessional with visible tabs or clickable icons.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Kimberly Ann

Mental Health Care, 1-10 employees

Less than a year

Jun 08, 2022

Ketamine & IV Therapy Clinic of NWA
Pros

Customer service from Osmind is prompt and the product receives regular updates.

Cons

Osmind is not as effective with our Hydration patients compared to Ketamine patients.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

chelsi

Health, Wellness and Fitness, 1-10 employees

More than a year

Jun 07, 2022

Great Product but could use a few functionality updates
Pros

The speed and simplicity of charting patient encounters with Osmind are impressive.

Cons

It should be easier to transfer patients' past history and medications to the chart without manual entry.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jason

Hospital & Health Care, 1-10 employees

Less than 6 months

Jun 03, 2022

A complete system for a Ketamine practice!
Pros

Osmind's versatility in accommodating both customized forms and pre-packaged templates, extensive psych assessment options, and adaptable progress note templates make it a comprehensive solution for ongoing patient evaluation.

Cons

Thankfully, getting help when the patient app malfunctions is a rare occurrence.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Tracy

Medical Practice, 1-10 employees

More than a year

Mar 14, 2022

Easy to use and great support team
Pros

I am enamored with Osmind's sleek and simple ui along with the continuous integration of new features like scheduling and patient tagging.

Cons

My main issue is that Osmind is still relatively new and requires tweaks, but the support team is responsive and dedicated to improvements. I also wish for the ability to send patient records directly to other providers.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Brittany

Mental Health Care, 1-10 employees

More than a year

Mar 13, 2022

I highly recommend Osmind
Pros

Their most impactful feature is its readily available support and helpful hints ensuring ease of learning despite its robustness.

Cons

It would be helpful if Osmind displayed the time when patients are checked in.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Dominique

Mental Health Care, 11-50 employees

Less than 6 months

Mar 11, 2022

Great product
Pros

This software is user-friendly and intuitive platform, coupled with its excellent templates, make it a perfect fit for ketamine practices.

Cons

Occasional bugs and glitches are present, but integration with Google Cal will improve scheduling efficiency.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Seth

Medical Practice, 1-10 employees

Less than 6 months

Jan 22, 2022

Scot DePue MD
Pros

While primarily designed for ketamine clinics, Osmind is adaptable to other patient needs, albeit with some clumsiness.

Cons

dictation into the chart via a microphone would be a useful addition.

Ease of use

5

Value for money

7

Customer Support

8

Functionality

7

Scot

Medical Practice, 1-10 employees

Less than a year

Jan 21, 2022

Great EHR for TMS/Ketamine Clinic
Pros

It simplifies patient access to online forms and scheduling, and its ability to send superbills to insurance directly through the system is a significant advantage.

Cons

osmind has met all our needs satisfactorily.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Carey

Mental Health Care, 11-50 employees

Less than 6 months

Jan 19, 2022

Love this product!
Pros

This software fulfills all our monitoring, charting, and billing needs with its user-friendly interface and comprehensive organization.

Cons

I hope to see the ability to customize the intake form soon.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Jean Nicoler

Mental Health Care, 51-100 employees

Less than a year

Jan 18, 2022

Great for ketamine clinic
Pros

The template provided by Osmind is nearly perfect for ketamine clinics and psychology practices.

Cons

A quicker method for navigating between charts would enhance efficiency.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

David

Medical Practice, 1-10 employees

Less than 6 months

Jan 11, 2022