Osmind Reviews

“A true classic in the EMR space

Pros

I found the charting technique to be really useful and the learner user manual was very helpful.

Cons

Everything was designed to be user-friendly and was very easy to access.

“Started out promising, but not the best fit for our clinic

Pros

I appreciated Osmind's developers for their dedication to creating a dynamic tool that is beneficial for ketamine clinics. However, after two years, my optimism has waned. It appears their focus has shifted towards maximizing revenue rather than prioritizing a user-friendly system for medical professionals, especially those with limited clinic experience.

Cons

I am disappointed that my monthly subscription doubled without any real added value.

“Hands down the best EMR for ketamine clinics!

Pros

For my ketamine clinic, Osmind serves as the ideal EMR. It includes all necessary forms and charting tools for accurate documentation, and its user-friendliness is exceptional.

Cons

I feel that the general Medical SOAP note could be better for different patient types.

“Best one in my experience

Pros

Among the EMRs I have used osmind stands out for its incredibly easy charting system.

Cons

With Osmind, there really are no cons and any issues we arise are swiftly addressed.

“Great value for small to mid-sized practices

Pros

Osmind's got a ton of built-in features, and it's constantly evolving, which is honestly one of the best parts about it. It feels like there's always something new to improve our experience, and knowing that the platform's in a continuous improvement cycle is reassuring.

Cons

It's not quite a spaceship yet, but it's undoubtedly a better roadmap and better executed than any EHR I've ever used.

“Renew Ketamine only uses Osmind, and for good reason!

Pros

I find Osmind to be a cleverly designed program with outstanding customer service. It demonstrates a profound understanding of our industry, surpassing other software in its unique approach.

Cons

Being a small start-up clinic, the costs accumulate rapidly, making it challenging for us.

“Top-notch software and an amazing team

Pros

Very well suited for ketamine treatments and mental health therapy, but with enough extra capability that I can use it for any medical record I need to create. The team is very responsive to any issues and is always looking to improve their product.

Cons

The Osmind team frequently asks for feedback on the minor stumbling blocks that exist, and works on improving them. Although we appreciate the otherwise great Osmind scheduling option, we still require a different scheduling system because the option for clients to self-schedule is crucial for us.

“Helpful overall, but has room to grow

Pros

This software stands out because it allows us to communicate easily with our clients, manage all their documents in one place, and have access to important information that is useful for mental health care.

Cons

We understand that the Osmind technical team frequently makes revisions and updates to improve the software, but we have noticed that some features we have been using are removed with the updates.

“Covers everything we need

Pros

I think its great that theres a software platform tailored for people in the ketamine industry. It has everything we need without being overloaded with unnecessary data.

Cons

Sorry, I do not have any con to write at the moment.

“Expanding into a full-scale practice management tool

Pros

Using Osmind, I can easily organize my work-flow and promptly complete various tasks such as note-taking, invoicing, billing, and sending super bills to clients. And I have access to numerous evidence-based measures that clients can complete whenever required, and I can effortlessly share their progress and results. Clients have expressed gratitude for the appointment reminders they receive.

Cons

Since the program is new, I have to use some client self-scheduling workarounds. However, the Osmind team has reported that there will be future changes to address this issue, so its only a temporary downside.

“Love the features

Pros

Osmind nails it when it comes to ease of use and functionality. Navigating through the platform is intuitive, and even with a range of tools, everything flows. For anyone who values a platform that's both easy and effective, this one's a strong contender.

Cons

I find it inconvenient that the messaging function doesn't allow organizing patients by last name, which is the standard in medical practices.

“Maintenance downtime can be annoying

Pros

While Osmind has pretty much everything integrated, there are moments where it doesn't always run as smoothly as expected. A bit more stability on the functionality front would take this platform to the next level!

Cons

Ive had maintenance issues 3 times and I still cant see my patients charts. Its currently 7:45 am and I havent received a response from support yet.

“Overall, an excellent product!

Pros

I like the user-friendly nature of this product and the fact that it makes everything easily accessible, with the support team being consistently helpful and available.

Cons

The superbill and billing tools in Osmind are decent but could benefit from a few tweaks. If those were fine-tuned, it would streamline billing even more, making it that much easier to handle day-to-day needs.

“Works really well for us

Pros

For my practice, Osmind is the perfect software solution.

Cons

I am eager for options like regular IV charting and direct billing to insurances, which I hear the Osmind team is working on.

“High-quality software that's totally worth it

Pros

Osmind is super easy to use, and it brings a lot of value to the table. The convenience alone makes it worthwhile, especially with all the core features you need built right in.

Cons

Overall, I have no significant complaints.

“Super efficient and reliable

Pros

Everything in Osmind is so streamlined, and that's something both our clients and team really appreciate. No unnecessary steps, just what you need, when you need it.

Cons

It's frustrating not receiving notifications for messages within the app, an email notification feature would be helpful.

“Awesome EMR for ketamine-based practices

Pros

Patient onboarding is smooth with Osmind and it offers us abundant resources post-registration. The charting process is continually improving, supported by excellent customer service.

Cons

I'd appreciate more customizable templates for different patient types, incorporating narrative text, and the ability to integrate my own Merchant Services account.

“The Journal feature is invaluable for us!!!

Pros

Their ease of use particularly for our patients, is remarkable. It has really improved our scheduling and medical record management while fostering mental health awareness. The journal feature, in particular, has been invaluable in showcasing patient progress.

Cons

Patients encounter login issues but it could be due to various factors beyond the app's control.

“A solid EHR that's constantly improving

Pros

Osmind is user-friendly interface and appealing design make and I had fun exploring its features. Spending just a few hours navigating the program provides a comprehensive understanding of its day-to-day operations.

Cons

I wish there was a dedicated section for lab entry and an easier way to update medications while documenting patient notes.

“The standard EMR for ketamine practices

Pros

Osmind shines in helping us track client progress, with super easy baseline and follow-up measures. What's even better is that we can share this data directly with clients and practitioners and even convert it into research-ready files if needed. It's like having a data and research assistant built into the app.

Cons

I believe all software models should include smart texting templates for efficiency. And I wish for more flexibility in modifying intake forms and handling medication entries.

“Its the best

Pros

Osmind encompasses all essential features, from billing to patient engagement, intake forms, and objective measurement tools. Its automation capabilities make it the best EMR I've experienced so far.

Cons

I think the integration with Google calendar is still in the works.

“Great Software

Pros

Accessing and navigating Osmind is straightforward and user-friendly.

Cons

While Osmind is great for medical records, the printed charts look unprofessional with visible tabs or clickable icons.

“Ketamine & IV Therapy Clinic of NWA

Pros

Customer service from Osmind is prompt and the product receives regular updates.

Cons

Osmind is not as effective with our Hydration patients compared to Ketamine patients.

“Great Product but could use a few functionality updates

Pros

The speed and simplicity of charting patient encounters with Osmind are impressive.

Cons

It should be easier to transfer patients' past history and medications to the chart without manual entry.

“A complete system for a Ketamine practice!

Pros

Osmind's versatility in accommodating both customized forms and pre-packaged templates, extensive psych assessment options, and adaptable progress note templates make it a comprehensive solution for ongoing patient evaluation.

Cons

Thankfully, getting help when the patient app malfunctions is a rare occurrence.

“Easy to use and great support team

Pros

I am enamored with Osmind's sleek and simple ui along with the continuous integration of new features like scheduling and patient tagging.

Cons

My main issue is that Osmind is still relatively new and requires tweaks, but the support team is responsive and dedicated to improvements. I also wish for the ability to send patient records directly to other providers.

“I highly recommend Osmind

Pros

Their most impactful feature is its readily available support and helpful hints ensuring ease of learning despite its robustness.

Cons

It would be helpful if Osmind displayed the time when patients are checked in.

“Great product

Pros

This software is user-friendly and intuitive platform, coupled with its excellent templates, make it a perfect fit for ketamine practices.

Cons

Occasional bugs and glitches are present, but integration with Google Cal will improve scheduling efficiency.

“Scot DePue MD

Pros

While primarily designed for ketamine clinics, Osmind is adaptable to other patient needs, albeit with some clumsiness.

Cons

dictation into the chart via a microphone would be a useful addition.

“Great EHR for TMS/Ketamine Clinic

Pros

It simplifies patient access to online forms and scheduling, and its ability to send superbills to insurance directly through the system is a significant advantage.

Cons

osmind has met all our needs satisfactorily.

“Love this product!

Pros

This software fulfills all our monitoring, charting, and billing needs with its user-friendly interface and comprehensive organization.

Cons

I hope to see the ability to customize the intake form soon.

“Great for ketamine clinic

Pros

The template provided by Osmind is nearly perfect for ketamine clinics and psychology practices.

Cons

A quicker method for navigating between charts would enhance efficiency.