Patient Prism Reviews

“Gallery 57 Dental review

Pros

Provides valuable feedback that helps our staff learn from new patient calls.

Cons

Some individuals responsible for listening to calls may not fully grasp the dynamics of our office environment.

“Patient Prism user

Pros

I like that the software awards silver and diamond certificates monthly and tracks our company's revenue booked. These certificates are great for recognizing employee achievements and keeping in a portfolio.

Cons

One drawback is the occasional misidentification of calls from other offices within our company, triggering alerts unnecessarily when the call is merely an inquiry and not a patient appointment.