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Patient Prism dental software provides a call recording platform that helps track calls, identify business opportunities, and re-engage with patients to schedule bookings. While sometimes the calls are not evaluated efficiently, the recording functionality offers better insights into productivity and growth.

Patient Prism Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What Is Patient Prism?      

Overview

Patient Prism software is an innovative program that integrates call tracking and call coaching to evaluate incoming calls from new patients. It identifies individuals who disconnect from the call without scheduling an appointment and offers quick call analysis and productive training to help rebuild their interest within one hour.

Patient Prism Pricing

Patient Prism pricing is precise and offers tailored solutions to meet specific practice needs. Get pricing for a detailed cost structure.

Patient Prism Integrations

Patient Prism seamlessly integrates with various third-party applications, including:

  • Google
  • Google Ads
  • Zapier
  • Meta
  • Bing Ads
  • Microsoft Advertising
  • Tableau
  • Power BI
  • Google Analytics 4
Schedule a Patient Prism demo for more information about its diverse integrations.

Who Is Patient Prism For?  

Patient Prism is best used by various healthcare practices, including:

  • Allergist
  • Audiology
  • Behavioral Health
  • Dental
  • Dermatology
  • Health Care
  • Medical Spa
  • Optometry

Is Patient Prism Right For You?

Patient Prism software optimizes a dental practice's work operations, improves patient acceptance, and enhances work team performance through data-based analytics and targeted coaching facilities. It helps healthcare professionals make knowledgeable decisions, increase patient satisfaction, and drive practice growth.

Are you still deciding whether Patient Prism is right for your business? Call us at (661) 384-7070, and we will help you make the best decision.

Patient Prism Features

Patient Prism AI capability reforms healthcare marketing by using artificial intelligence to analyze the quality of leads. This modern approach aligns conversions with confirmed appointments, providing an accurate cost estimation for acquiring new patients.

how it worksSee How It Works

The software employs futuristic technologies such as DeepLens AI to boost dental practices' sales performance. The timely feedback feature and a 14-point review encourage the team to improve their performance and selling power.

how it worksSee How It Works

Healthcare practices can retrieve lost revenue opportunities by providing short coaching sessions. These sessions help practices present new offers to re-engage patients and increase revenue.

how it worksSee How It Works

The gamification feature helps organizations provide quick rewards for implementing processes that promote improvements in patient conversions. It boosts confidence and enthusiasm for better work performance and leverages continuous performance enhancement within the team.

how it worksSee How It Works

Pros and Cons of Patient Prism

Pros

  • The site is easy to navigate
  • Calls are recorded and evaluated for training
  • Excellent support system

Cons

  • The dashboard is slightly confusing initially

Patient Prism Reviews

Overall Rating

5

22 Review(s)

Rating Distribution

5

star

(21)

4

star

(1)

3

star

2

star

1

star

July 2021

SO FAR its a great feature in managing our teams

Maya P.

Health, Wellness and Fitness

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

Pros

I appreciate the feature that rates calls, it saves me an extra step.

Cons

I'm uncertain whether we've implemented the patient reminders effectively yet.

June 2021

We love Patient Prism!

Alexis P.

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

We love that calls are recorded and analyzed for training purposes. It helps us identify strengths and weaknesses across different offices. We encourage our staff to review both successful and less successful calls to improve our interactions with new and existing patients.

Cons

It would be beneficial if there were a feature allowing us to mark follow-ups for the calls that were not connected. It's quite challenging to keep track of which calls I've already addressed.

April 2021

Best Analytics

Ilya B.

Hospital & Health Care

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

AI, analyzing staff performance, mining keywords, and offering suggestions based on reviewed calls.

Cons

Selecting a location becomes particularly complex when the intensity of the situation increases.

April 2021

So far so good!

Haylie H.

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

We recently implemented this system and I'm eagerly anticipating the insights it will provide. The support we've received so far has been excellent!

Cons

Initially, the dashboard was somewhat perplexing to navigate. It appears quite busy, which is understandable given the wealth of information it presents.

February 2021

Extremely Helpful

Shameka S.

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I like that calls are reviewed to help us better encourage patients to visit our office.

Cons

I find the software exceptionally valuable; it truly enhances our operations.

February 2021

Great feature

Michelle M.

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It's great for auditing staff performance and hearing firsthand what patients have to say.

Cons

When a patient fails to schedule due to reasons like being out of network with their insurance, it reflects negatively on the staff's call metrics. However, marking such cases as "unweighted" can easily rectify this issue. I honestly can't think of any drawbacks to mention!

February 2021

Best of the best!

Keisha B.

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

What I like most about this software is the constructive feedback provided after each call.

Cons

The feature that restricts me to viewing only my own calls, rather than those of my team, is quite advantageous.

February 2021

Same Day Follow Ups

Christy B.

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I enjoy being able to follow up with callers on the same day as their original call. Quickly reviewing recordings allows us to seize opportunities and promptly train our team.

Cons

It would be more convenient if there were an easier way to report issues with recorded calls directly from the dashboard.

February 2021

Patient Prims

Amit P.

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The software is designed to be intuitive, with a strong focus on patient needs, making it highly beneficial for our staff in improving their daily operations and interactions.

Cons

Patient Portal is very easy; there's really nothing complicated about it.

February 2021

Excellent Company!

Christian O.

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Everything is meticulously tracked with opportunities to bring patients back!

Cons

I can't think of anything that's lacking in terms of functionality.

View All 22 Reviews

Frequently Asked Questions

Patient Prism pricing will depend on your practice requirements. Get pricing details for a tailored plan that best fits your business needs.