Christian E.
Medical Practice, 101-500 employees
Less than 6 months
“Amazing charting features”
Pros
I really like the graphical chart for viewing Utilization reports. Most department heads find the visual really helpful for understanding how the facility is doing.
Cons
Up to now, I haven't run into any major issues. I just hope that PCC continues to enhance its existing features as I find them useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria M.
Hospital & Health Care, 101-500 employees
Less than 6 months
“Appreciate their customer support”
Pros
PointClickCare helps our teams manage their workflows and clients while staying compliant with HIPAA and other regulations. It really boosts the overall quality of client care by reducing missed communications, closing gaps in documentation, cutting out duplicate data entry, and improving care delivery. The reports are easy to search and understand, and the software itself is super simple and fits right into our business. Plus, the customer service is amazing and always there to help when we need it.
Cons
Exporting reports from PointClickCare to Microsoft Excel can be a challenge. Plus there's no way to void specific data entries, like note, once I enter something, I can't make changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Hospital & Health Care, 500+ employees
Less than a year
“Very simple system to use”
Pros
The system is easy to navigate, giving us access to all kinda notes and letting us adjust who can see what info for each person.
Cons
It was a bit tough to consolidate all my working sites under a single login, which made things a little complicated.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7