ProtonPACS Reviews

“ProtonPacs Review

Pros

The toolbar at the top of the screen is incredibly useful for physicians navigating between two images.

Cons

I think burning images to a CD could be simpler; the current process involves too many steps.

“Medical imaging

Pros

It's easy to navigate, and the overall screen appearance is decent.

Cons

When I pull up a patient to modify a study (Patient Hx), entering the history and clicking modify closes out that study. I have to re-enter the patient's MRN to access all ordered accessions in Pacs.

“PACs ReView

Pros

The IT support and responsiveness with troubleshooting is absolutely superb! The efficiency of our patient flow greatly benefits from this level of support. Radsource excels in this aspect!

Cons

I believe this product should allow patients to access their imaging directly via email links with individual usernames and passwords. This would facilitate continuity of care with other providers and second opinions, and reduce duplicate imaging and the need for disks.

“Great easy software to use and everything is in one place!

Pros

I'm grateful that everything I require is centralized in a single spot, eliminating the need to alternate between different programs or software for each patient. It's intuitive to learn and use, and the customer service has always been extremely accommodating when needed.

Cons

The thing I liked least about it was discovering there are different levels of logins for individuals. So if I log in with mine, the areas I can access are different from those with a different level of access. This has only caused confusion on a few occasions when my coworker and I might be working on something together.

“ProtonPacs Review

Pros

The toolbar at the top of the screen is very useful for physicians navigating between two images.

Cons

I feel like burning images to a CD could be easier than the current multi-step process.

“PACs ReView

Pros

The IT support and problem resolution are absolutely superb! The effectiveness of our office operations depends on the support we get from the company and how quickly issues are resolved. Radsource excels in this regard!

Cons

I believe this product should allow patients to access their imaging directly through an email link. The link should have an individual username and password, enabling them to view their imaging directly. This would facilitate continuity of care with other providers or second opinions and help eliminate duplicate imaging, especially if doctor referrals are out of state. It would also eliminate the need for disk burning, reducing breakage, etc.

“Excellent PACS System

Pros

This software is easy to use and easy to train others on. I've granted access to all necessary employees and outside providers, and they navigate the system and its functions with minimal support. Response times are generally good, though larger imaging studies or older offline ones can take a bit longer.

Cons

Managing multiple versions of software can be confusing with numerous workstations to monitor. My staff often initiates an upgrade prompted by the system's pop-up, only to find it's not compatible with our entire system. Reinstalling the viewer resolves this, though the PACS system itself runs smoothly. Occasional freezing or delays in loading are expected with any network-PACS interface.

“Excellent PACS System

Pros

This software is easy to use and train others on. I have provided access to all necessary employees and outside providers, and they navigate the system with minimal support needed later. The software has decent response times, except for larger imaging studies or those taken offline due to age.

Cons

The multiple software versions can get confusing when you have many workstations to continuously check. My staff will often do an upgrade prompted by a pop-up, but that version may not be compatible with our entire system. It's an easy fix, as I just have to uninstall and reinstall the viewer. The PACS system itself doesn't give us many problems. Occasional freezing or delays in loading happen, but that's something I expect with almost any network-PACS interface.

“Radsource ProtonPACS review

Pros

ProtonPACS has been straightforward for our staff to use and has provided speed improvements over our previous system. It offers easier access to advanced functions that were previously unavailable. Setting up new users and remote viewing using ProtonPortal has been painless. The included offsite backups have saved us costs as well.

Cons

Our ProtonPACS installation required substantial customization to meet our needs as an IDTF with a separate reading group. Radsource had to create multiple connections with other services to integrate with our reading group's preferences. However, the Radsource team ensured everything worked flawlessly by our go-live date.

“Radsource ProtonPACS review

Pros

ProtonPACS has been an easy-to-use system that our staff enjoys. It has improved speed over our previous PACS and provides access to advanced functions not available before. Administrative tasks like adding new users and setting up remote viewing using the ProtonPortal have been painless. The included offsite backups have also been a cost-saving benefit for us.

Cons

Not necessarily a con, but our specific ProtonPACS installation required significant customization to get right. As an IDTF with a separate reading group that didn't want to use the default Proton tools, Radsource had to create multiple connections with other services to integrate with the reading group. That said, the team at Radsource had everything working without issue on our go-live date.

“Riverpark ProtonPACS Review

Pros

The interface is intuitive, and the workflow is reliable and efficient.

Cons

Improved capability to electronically send images and studies to other facilities would be beneficial.

“Proton PACS is an easy to use, economical option !

Pros

Our experience with Proton PACS has been excellent since switching from another major vendor last year. Their training and implementation staff were exceptional! It's easy to use and cost-effective.

Cons

We had one provider who wanted to draw and annotate on images, which isn't possible with ProtonPACS. Thankfully, we found a usable external program (free) for this purpose. Proton has added this feature to our wish list for future upgrades.

“Proton PACS is an easy to use, economical option !

Pros

Proton PACS is very intuitive and simple to use. Training new employees is straightforward, and all functions are easily accessible. Uploading outside studies via Proton Express is quick and easy.

Cons

We did have one provider who likes to draw and annotate images. We don't have that capability with Proton PACS, but we easily found an external program (free) that works. In the meantime, Proton has added that feature to our wish list for future upgrades.