ProtonPACS Software

New product purchase and transition

Pros

The features met our practice needs perfectly, ensuring a smooth transition.

Cons

Integrating with our EMR system proved to be somewhat challenging.

Proton PACS

Pros

We went live with Proton PACS in April 2014 after a seamless implementation phase that started in January. Planning ahead made the process incredibly smooth. This included setting up HL7 channels for modality worklist across 5 modalities (DR, CT, DEXA, US, MRI). The deployment not only streamlined our daily radiology workflow but also improved the entire order entry to report delivery process for physicians and radiologists. Integrating Inteleviewer directly into our EMR was a game-changer, making our system feel like an "invisible silo." Our physicians are thrilled with Inteleviewer's extensive features. As PACS administrator, I find the administrative side, Intelebrowser, just as robust and intuitive. Their support team has been outstanding, surpassing my expectations after experiences with less impressive PACS vendors since 2006. This product is truly incredible!

Cons

Honestly, please read the Pros carefully.

Rounding the corner to 2 years

Pros

The software is very intuitive, integrates well with voice recognition, and includes a reliable portal for referring physicians. Downloads are fast, and I can access it from anywhere with internet.

Cons

The template matching leaves something to be desired, still grappling with this issue which affects efficiency.

Dependable System

Pros

ProtonPACS is a reliable system with excellent customer service.

Cons

My only gripe with ProtonPACS is the difficulty in searching for a patient without an MRN and uncertain about the spelling of their name.

Proton PACS is the right solution!

Pros

This system is the only one that works seamlessly with all my devices. I appreciate having quality images and reports right at my fingertips!

Cons

I really have not found much to gripe about. I adore this solution!

I Recommend ProtonPACS

Pros

Representatives from the company trained us on the software before our first day using it, which was straightforward and included everything we needed from the beginning to the end of the patient experience. Finding images and reports quickly is crucial for our outpatient facility. Whenever we need to contact ProtonPACS, their customer service is courteous and knowledgeable about our issues. This software saves us significant time and effort by placing patient reports directly into their charts, a huge advantage.

Cons

The software boasts every tool imaginable and then some. Even after four years, I still haven't mastered it as much as I'd like; I keep discovering tools I've never seen or thought I'd need.

ProtonPACS is fast and awesome

Pros

It's quick and straightforward to use, with great flexibility.

Cons

Occasionally needing to call for service is a bit inconvenient since someone isn't always available.

ProtonPACS ease of use and support are A+

Pros

It is user-friendly for both staff and physicians, requiring minimal training.

Cons

So far, ProtonPACS has fulfilled all our requirements.

ProtonPacs is Great!

Pros

ProtonPACS provides easy, fast access to all imaging studies and reports from anywhere. The image viewer includes a comprehensive set of tools for manipulating images. Sending reports to physicians and nurses takes just a couple of clicks and I can do all of this on my phone.

Cons

It could benefit from more attention to personalized settings so that upon logging in, it directs a physician straight to their patient's studies.

Extremely Pleased with ProtonPACS

Pros

Very intuitive and operates as expected from a top-notch PACS system.

Cons

It would be great if previous similar exams were automatically retrieved.