Connecticut Behavioral Health Associates, 10-49 employees
“It has helped us immensely”
Pros
Since we have shifted to Psychiatry-Cloud EMR our insurance claims return rate has increased. The fact that it is a web-based software is also convenient because it helps us access it from home too. Their customer service is great and we do not have to wait long to get a definitive answer.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Concord Treatment Center, 10-49 employees
“Simple and user-friendly design”
Pros
It is easy to use for our psychiatrists and therapists especially the patient charts which can be updated electronically.
Cons
The report writing module takes a long time to load which we do not like.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Ronan Hizami Clinic, 10-49 employees
“Good experience ”
Pros
The software is intuitive and we have enjoyed using it. The customer service was great and helped set it up and get us acquainted.
Cons
The training was not structured and we had to ask about several features to get them to cover them too.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
TCFEW, N/A employees
“Pathetic”
Pros
The only good thing about this software is its ease of use
Cons
The technical support is pathetic. Theres no contact number for them.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
3
Functionality
4
Ronan Hizami, MD PC, N/A employees
“Intuitive and efficient”
Pros
Psychiatry-cloud EHR is a very smart software and can be easily manageable. The customer support is great and they helped us a lot during the whole set up time.
Cons
Nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Not Specified, N/A employees
“easy to use”
Pros
The system is userfriendly and produces precise records. It offers quick service for patients and simplifies prescription tracking. Patient records can be accessed remotely at any time. Results are sent through the portal for easy review by doctors and there are psychiatry templates available for students and other medical professionals to customize as needed.
Cons
The implementation cost is high and scalability is limited for increasing practice volume. Keeping track of patient prescriptions across multiple pharmacies is challenging and integration with existing EMR systems may be difficult. There is also a risk of suspension or discontinuation of services without prior notification and data breaches due to inadequate security protocols.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
