Total 26 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

23%

3

Stars

12%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

D
Diana

Connecticut Behavioral Health Associates, 10-49 employees

5.0

It has helped us immensely

Pros

Since we have shifted to Psychiatry-Cloud EMR our insurance claims return rate has increased. The fact that it is a web-based software is also convenient because it helps us access it from home too. Their customer service is great and we do not have to wait long to get a definitive answer.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

B
Bea

Concord Treatment Center, 10-49 employees

4.0

Simple and user-friendly design

Pros

It is easy to use for our psychiatrists and therapists especially the patient charts which can be updated electronically.

Cons

The report writing module takes a long time to load which we do not like.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

R
Ronan

Ronan Hizami Clinic, 10-49 employees

4.0

Good experience

Pros

The software is intuitive and we have enjoyed using it. The customer service was great and helped set it up and get us acquainted.

Cons

The training was not structured and we had to ask about several features to get them to cover them too.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

J
Jax

TCFEW, N/A employees

1.0

Pathetic

Pros

The only good thing about this software is its ease of use

Cons

The technical support is pathetic. Theres no contact number for them.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

3

Functionality

4

R
Ronen

Ronan Hizami, MD PC, N/A employees

5.0

Intuitive and efficient

Pros

Psychiatry-cloud EHR is a very smart software and can be easily manageable. The customer support is great and they helped us a lot during the whole set up time.

Cons

Nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

C
Christine

Not Specified, N/A employees

5.0

easy to use

Pros

The system is userfriendly and produces precise records. It offers quick service for patients and simplifies prescription tracking. Patient records can be accessed remotely at any time. Results are sent through the portal for easy review by doctors and there are psychiatry templates available for students and other medical professionals to customize as needed.

Cons

The implementation cost is high and scalability is limited for increasing practice volume. Keeping track of patient prescriptions across multiple pharmacies is challenging and integration with existing EMR systems may be difficult. There is also a risk of suspension or discontinuation of services without prior notification and data breaches due to inadequate security protocols.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9