softwarePsychiatry-Cloud EHR Software Reviews
18 Reviews
Overall Rating
4.1
18 Reviews
Rating Distribution
5
(8)
4
(6)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
18 Reviews
Rating Distribution
5
(8)
4
(6)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
The Best!
The Best!
Pros
Its a fantastic piece of software thats simple to use and comes with all of the tools youll need to run a doctors office efficiently. The customer service is fantastic! The implementation went smoothly. In short, we love it!
Cons
Nothing of significance
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Christopher
Dr. Carlos O. Perez Cortez Psychiatrist, 2-9 employees
Apr 29, 2021
Works for Us!
Works for Us!
Pros
It is much more beneficial to use a web-based system rather than a server-based system. When Im at home and need to work, I can use this software. Having the ability to access the device from any location at any time is a huge plus. Last but not least, the Team is outstanding. They come to our aid when we need it. When we need to make an update or make a request to them, they are also very quick to react.
Cons
Nothing much to complain about.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Bea
Concord treatment center, 2-9 employees
Apr 29, 2021
A Good Choice!
A Good Choice!
Pros
One thing I like about this system is that our revenue has improved since we started using their Billing Module. I also like the fact that when our providers write their notes, they can use templates that are easy to customize.
Cons
The system glitches a lot and needs an update because its getting very slow.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Diana
Connecticut Behavioral Health Associates, 10-49 employees
Apr 29, 2021
A Winner!
A Winner!
Pros
The software provides excellent customer support. It is available whenever I have a query. I dont have to look for someone. They are quick to answer. After implementing their Billing Module, our revenue has improved.
Cons
Not Applicable.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Christine
Mental Health Alliance, 2-9 employees
Apr 29, 2021
Not Advisable.
Not Advisable.
Pros
Its comparatively easy to use than most of the other softwares out there but the templates are not for customization
Cons
Bad customer support, super slow, and impossible at customization.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
5
Jax
TCFEW, 10-49 employees
Apr 06, 2021
It has potential
It has potential
Pros
All the basic features are there and they work well but it still needs a few updates before it can be great.
Cons
It lacks a certain sophistication but they do take our feedback into consideration.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Reena
Huesen Medical Associates, 10-49 employees
Mar 26, 2021
A secure solution
A secure solution
Pros
You can save your patient records and manage the EHR according to your practice. Doctors can add notes and prescriptions to the chart.
Cons
The customer service needs some work and we could benefit from them.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Zed
Addler Medical Center, 10-49 employees
Mar 25, 2021
Great customer service
Great customer service
Pros
The training was so helpful and all the customer service reps we have talked to have gone above and beyond to facilitate us.
Cons
The forms should be more therapy centric with easy note taking.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Henry
Villa Medical Center, 2-9 employees
Mar 22, 2021
Could do with more customization
Could do with more customization
Pros
It helps in taking notes during therapy sessions and also has a prescription portal.
Cons
There are some options on here that we do not need and some that we would like but cannot find.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Vince
Samyang Psychiatry Care, 10-49 employees
Mar 19, 2021
Userfriendly choice
Userfriendly choice
Pros
It is very easy to use and we have had no complaints using it so far.
Cons
The notes feature is challenging to use and we cannot get the hang of it.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Doris
Jackson Mental Health, 2-9 employees
Mar 17, 2021
Userfriendly choice
Userfriendly choice
Pros
It is very easy to use and we have had no complaints using it so far.
Cons
The notes feature is challenging to use and we cannot get the hang of it.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Doris
Jackson Mental Health, 2-9 employees
Mar 17, 2021
Works great
Works great
Pros
It is easy to use and we were completely comfortable with it within 2 months. The simple workflow means the doctor can see more patients in a day.*
Cons
Nothing negative to say about Psychiatry Cloud
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Christopher
D. Carlos Psychiatrist, 2-9 employees
Mar 13, 2021
It has helped us immensely
It has helped us immensely
Pros
Since we have shifted to Psychiatry-Cloud EMR our insurance claims return rate has increased. The fact that it is a web-based software is also convenient because it helps us access it from home too. Their customer service is great and we do not have to wait long to get a definitive answer.
Cons
None
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Diana
Connecticut Behavioral Health Associates, 10-49 employees
Mar 13, 2021
Simple and user-friendly design
Simple and user-friendly design
Pros
It is easy to use for our psychiatrists and therapists especially the patient charts which can be updated electronically.
Cons
The report writing module takes a long time to load which we do not like.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Bea
Concord Treatment Center, 10-49 employees
Mar 13, 2021
Good experience
Good experience
Pros
The software is intuitive and we have enjoyed using it. The customer service was great and helped set it up and get us acquainted.
Cons
The training was not structured and we had to ask about several features to get them to cover them too.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Ronan
Ronan Hizami Clinic, 10-49 employees
Mar 12, 2021
Pathetic
Pathetic
Pros
The only good thing about this software is its ease of use
Cons
The technical support is pathetic. Theres no contact number for them.
Ease of use
4
Value for money
2
Customer Support
3
Functionality
4
Jax
TCFEW, - employees
Sep 03, 2020
Intuitive and efficient
Intuitive and efficient
Pros
Psychiatry-cloud EHR is a very smart software and can be easily manageable. The customer support is great and they helped us a lot during the whole set up time.
Cons
Nothing to complain about.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Ronen
Ronan Hizami, MD PC, - employees
Sep 02, 2020
easy to use
easy to use
Pros
The system is userfriendly and produces precise records. It offers quick service for patients and simplifies prescription tracking. Patient records can be accessed remotely at any time. Results are sent through the portal for easy review by doctors and there are psychiatry templates available for students and other medical professionals to customize as needed.
Cons
The implementation cost is high and scalability is limited for increasing practice volume. Keeping track of patient prescriptions across multiple pharmacies is challenging and integration with existing EMR systems may be difficult. There is also a risk of suspension or discontinuation of services without prior notification and data breaches due to inadequate security protocols.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Christine
N/A, N/A employees
Apr 15, 2013
Filters
The Best!
The Best!
Pros
Its a fantastic piece of software thats simple to use and comes with all of the tools youll need to run a doctors office efficiently. The customer service is fantastic! The implementation went smoothly. In short, we love it!
Cons
Nothing of significance
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Christopher
Dr. Carlos O. Perez Cortez Psychiatrist, 2-9 employees
Apr 29, 2021
Works for Us!
Works for Us!
Pros
It is much more beneficial to use a web-based system rather than a server-based system. When Im at home and need to work, I can use this software. Having the ability to access the device from any location at any time is a huge plus. Last but not least, the Team is outstanding. They come to our aid when we need it. When we need to make an update or make a request to them, they are also very quick to react.
Cons
Nothing much to complain about.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Bea
Concord treatment center, 2-9 employees
Apr 29, 2021
A Good Choice!
A Good Choice!
Pros
One thing I like about this system is that our revenue has improved since we started using their Billing Module. I also like the fact that when our providers write their notes, they can use templates that are easy to customize.
Cons
The system glitches a lot and needs an update because its getting very slow.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Diana
Connecticut Behavioral Health Associates, 10-49 employees
Apr 29, 2021
A Winner!
A Winner!
Pros
The software provides excellent customer support. It is available whenever I have a query. I dont have to look for someone. They are quick to answer. After implementing their Billing Module, our revenue has improved.
Cons
Not Applicable.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Christine
Mental Health Alliance, 2-9 employees
Apr 29, 2021
Not Advisable.
Not Advisable.
Pros
Its comparatively easy to use than most of the other softwares out there but the templates are not for customization
Cons
Bad customer support, super slow, and impossible at customization.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
5
Jax
TCFEW, 10-49 employees
Apr 06, 2021
It has potential
It has potential
Pros
All the basic features are there and they work well but it still needs a few updates before it can be great.
Cons
It lacks a certain sophistication but they do take our feedback into consideration.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Reena
Huesen Medical Associates, 10-49 employees
Mar 26, 2021
A secure solution
A secure solution
Pros
You can save your patient records and manage the EHR according to your practice. Doctors can add notes and prescriptions to the chart.
Cons
The customer service needs some work and we could benefit from them.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Zed
Addler Medical Center, 10-49 employees
Mar 25, 2021
Great customer service
Great customer service
Pros
The training was so helpful and all the customer service reps we have talked to have gone above and beyond to facilitate us.
Cons
The forms should be more therapy centric with easy note taking.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Henry
Villa Medical Center, 2-9 employees
Mar 22, 2021
Could do with more customization
Could do with more customization
Pros
It helps in taking notes during therapy sessions and also has a prescription portal.
Cons
There are some options on here that we do not need and some that we would like but cannot find.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Vince
Samyang Psychiatry Care, 10-49 employees
Mar 19, 2021
Userfriendly choice
Userfriendly choice
Pros
It is very easy to use and we have had no complaints using it so far.
Cons
The notes feature is challenging to use and we cannot get the hang of it.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Doris
Jackson Mental Health, 2-9 employees
Mar 17, 2021
Userfriendly choice
Userfriendly choice
Pros
It is very easy to use and we have had no complaints using it so far.
Cons
The notes feature is challenging to use and we cannot get the hang of it.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Doris
Jackson Mental Health, 2-9 employees
Mar 17, 2021
Works great
Works great
Pros
It is easy to use and we were completely comfortable with it within 2 months. The simple workflow means the doctor can see more patients in a day.*
Cons
Nothing negative to say about Psychiatry Cloud
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Christopher
D. Carlos Psychiatrist, 2-9 employees
Mar 13, 2021
It has helped us immensely
It has helped us immensely
Pros
Since we have shifted to Psychiatry-Cloud EMR our insurance claims return rate has increased. The fact that it is a web-based software is also convenient because it helps us access it from home too. Their customer service is great and we do not have to wait long to get a definitive answer.
Cons
None
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Diana
Connecticut Behavioral Health Associates, 10-49 employees
Mar 13, 2021
Simple and user-friendly design
Simple and user-friendly design
Pros
It is easy to use for our psychiatrists and therapists especially the patient charts which can be updated electronically.
Cons
The report writing module takes a long time to load which we do not like.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Bea
Concord Treatment Center, 10-49 employees
Mar 13, 2021
Good experience
Good experience
Pros
The software is intuitive and we have enjoyed using it. The customer service was great and helped set it up and get us acquainted.
Cons
The training was not structured and we had to ask about several features to get them to cover them too.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Ronan
Ronan Hizami Clinic, 10-49 employees
Mar 12, 2021
Pathetic
Pathetic
Pros
The only good thing about this software is its ease of use
Cons
The technical support is pathetic. Theres no contact number for them.
Ease of use
4
Value for money
2
Customer Support
3
Functionality
4
Jax
TCFEW, - employees
Sep 03, 2020
Intuitive and efficient
Intuitive and efficient
Pros
Psychiatry-cloud EHR is a very smart software and can be easily manageable. The customer support is great and they helped us a lot during the whole set up time.
Cons
Nothing to complain about.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Ronen
Ronan Hizami, MD PC, - employees
Sep 02, 2020
easy to use
easy to use
Pros
The system is userfriendly and produces precise records. It offers quick service for patients and simplifies prescription tracking. Patient records can be accessed remotely at any time. Results are sent through the portal for easy review by doctors and there are psychiatry templates available for students and other medical professionals to customize as needed.
Cons
The implementation cost is high and scalability is limited for increasing practice volume. Keeping track of patient prescriptions across multiple pharmacies is challenging and integration with existing EMR systems may be difficult. There is also a risk of suspension or discontinuation of services without prior notification and data breaches due to inadequate security protocols.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Christine
N/A, N/A employees
Apr 15, 2013