Quest Diagnostics EHR Reviews

Pros

The layout is simple and helps us navigate through things easily. My favorite feature of the Quest Diagnostics EMR is the dashboard. It allows me to preview relevant/latest information and stay on top of things at all times. We are very happy with the way this system has helped us make our practice easier and more efficient. We have been using the same system for five years now and we have never considered another option.

Cons

The company claims there will be an update that fixes the patient portal which is currently very faulty and difficult to operate since most of our clientele is older people with little computing ability.

Pros

It is really easy to locate any pending patients results.

Cons

It would be better if I had access to the lab results of patients provided by other providers.

Pros

I have been a loyal client with Quest Diagnostics for two decades now. I have seen the company and their services grow. With consistent good customer service, Care360 has been and will continue to be my first choice for an EMR software. I especially find their functionalities, although limited, but very efficient. Documentation, Labs are well integrated. Integration with third-party software for scheduling and billing etc. works seamlessly.

Cons

The system can sometimes be inconsistent in its performance.

Pros

It is easy and simple to access information in a timely manner

Cons

Limited features and customizability makes it a very basic solution.

Pros

User friendly, interactive interface and decent usability.

Cons

The staff often faces difficulties on superbill and there are no short-cut keys to save time.

Pros

My experience with Care360 has been very good over the years. They have great people at the customer service who handle your problems really well and deliver quick solutions. The system is efficient and accurate in uploading and recording data. It has been a great medium for us to share patient information with other providers effortlessly. It is great relief to know we are putting our trust in good hands and our data confidentiality will stay intact. I would very much recommend this EMR to be used for medical practice. Whatever the glitch be, one phone call to the customer care suffices for them they help deal with it.

Cons

As much as I love the security policy but the time-out can be a little frustrating at times as they log you out within a matter of minutes if you do not make interaction with Care360. Our server itself is not the fastest and it takes a while interacting with PTs or when I need to access something quickly, so it is a nuisance when I have to log back in multiple times a day.

Pros

The software allows users to access information easily.

Cons

You may spend extra time locating patient records in application.

Pros

the patient portal enables patients to get timely results.

Cons

You may experience issues when making duplicate accounts.