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Quest Diagnostics EHR is an all-in-one electronic health records solution for healthcare practices. Despite some feedback on issues with the customer support response times, users appreciate the software’s user-friendly interface and lab management functionalities. Overall, Quest Diagnostics EHR empowers physicians to enhance patient care and optimize their clinical workflow.

Quest Diagnostics EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What Is Quest Diagnostics EHR?

Overview

Quest Diagnostics EHR, formerly known as Care360 and now rebranded as Quanum EHR, is a comprehensive electronic health record (EHR) solution designed to help healthcare providers streamline clinical workflows. The software automates day-to-day practice tasks such as electronic prescribing, customizable templates, charting, billing, documentation, lab ordering, and more. It enables users to access up-to-date patient records. optimize practice efficiency and deliver high-quality patient care.

What Is Quest Diagnostics EHR Best Known For?

The software stands out with its extensive Quest Diagnostics network, which connects over 470,000 clinicians across more than 140,000 locations. This network allows healthcare providers to send patient information using industry-standard formats, accept information from other providers, and access comprehensive patient lab histories, enabling fast and efficient healthcare connectivity to optimize patient care.

Quest Diagnostics EHR Pricing

Pricing varies based on your practice’s size, type, and requirements. Request a personalized Quest Diagnostics pricing quote crafted specifically for your practice now.

Quest Diagnostics EHR Integrations

The software supports integration with various platforms, including:

How Does Quest Diagnostics EHR Work?

Here's how you can get started with the software:

  • Log in to the software using your credentials
  • Enter patient information using the documentation features
  • Access patient medical records and lab tests through the secure 'MyQuest Portal'
  • Receive real-time updates from the extensive 'Quest Diagnostics Network'
  • Use customizable templates to streamline the encounter documentation process
  • Place lab orders electronically to improve clinical interpretations
  • Generate e-prescriptions and send them directly to pharmacies
  • Track clinical guidelines and generate reports on key metrics using analytical tools
Schedule a Quest Diagnostics demo today for a quick visual walkthrough into the software’s functionalities. Book your session before spots run out!

Who Is Quest Diagnostics EHR For?

Quest Diagnostics EMR is suitable for healthcare organizations of all sizes, from solo physician clinics to large and multi-specialty facilities.

Is Quest Diagnostics EHR Right For You?

If you are seeking a comprehensive and fully mobile EHR solution to enhance the efficiency and profitability of a medical practice, Quest Diagnostics could be an excellent choice. Its secure platform supports seamless integration with lab results and patient data, making it easier to manage practice workflows and patient care.

Quest Diagnostics is backed by U.S.-based customer support, with a dedicated team available to assist when needed. The EHR platform is also fully certified, meeting all CMS regulatory requirements through 2015 Edition Certification to ensure compliance and reliability.

Still have questions? Call us at (661) 384-7070 to discuss your concerns, and we will help you make the right decision.

Quest Diagnostics EHR Features

The MyQuest™ patient portal provides a secure platform for communication between patients and providers. Healthcare providers can send messages about lab results, treatment plans, follow-up testing, and medications. Patients can also access and share their health information, enhancing engagement and coordination of care. Additionally, this feature helps meet the Center for Medicare and Medicaid Services (CMS) reporting requirements.

how it worksSee How It Works

Quest Diagnostics EHR software simplifies the process of ordering, refilling, and managing patient prescriptions. It reduces data omissions and errors, minimizing the need for follow-up with patients, pharmacies, or other providers. Moreover, the software includes formulary management, electronic script writing, and drug utilization review features to enhance the overall efficiency of the medication management process.

how it worksSee How It Works

Users can generate clinical guidelines and pay-for-performance reports to gain valuable insights into patient and practice trends. The system displays aggregate results over time, allowing users to view data by patient, practice, ordering physician, or test. This comprehensive reporting supports informed decision-making and effective practice management.

how it worksSee How It Works

The software offers a user-friendly electronic ordering system that integrates Medicare logic rules and insurance eligibility verification for accuracy. Users can customize result views to improve clinical interpretations and make real-time changes. This feature also includes lists of frequently ordered tests, displays abnormal results clearly, and provides advanced reporting options for better analysis.

how it worksSee How It Works

Pros and Cons of Quest Diagnostics EHR

Pros

  • Fully mobile EHR ensures accessibility across various device
  • Offers advanced reporting tools for identifying patient and practice trends
  • Robust e-prescribing feature streamline the medication management process
  • Customizable lab views for improved clinical interpretations and efficiency
  • Integration with Quest Diagnostics lab services for streamlined workflow

Cons

  • Potential learning curve for new users
  • Some users report slow system updates and responses
  • Customer support response times may vary during peak hours

Quest Diagnostics EHR Reviews

Overall Rating

3.6

30 Review(s)

Rating Distribution

5

star

(9)

4

star

(11)

3

star

(3)

2

star

(4)

1

star

(3)

October 2022

Great value for money. Very adaptable.

Ayesha

Doctors united

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

Pros

The system layout aims to provide maximum ease of use. It is flexible and simple. Does not require too many steps to fulfill a task. Built-in storage for lab results which patients can access through their portals whenever they want. The software is compatible with both PC and phones, which allows me to get so much work done outside of the clinic as well. Would definitely recommend more physicians to opt for this software!

Cons

I haven’t come across anything I do not like about Care360. Best service for my practice

July 2022

Highly recommended. Brilliant software

Jeff

Primary Care Medical Group

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Pros

Patient development features integrate together very well. I love how easy to use the system is. The interface is simple and very well organized. Amazing this is that we can now do charting and note-taking on the iPad during a patient visit which saves a lot of time. The company is always working towards enhancing user-experience and the customer support at Quest Diagnostics are courteous and always willing to help.

Cons

There have so far been no problems with the system. Fully satisfied with the service and then some.

June 2022

Quick and fast software

liane

Blackford dental

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

Pros

Very Simple to access patients data and reports. Quest Diagnostics EHR is truly an amazing software.

Cons

I had no issues with the software. Pretty smooth sailing till now and I pray that it stays this way.

May 2022

Constant access to all records

Heidi

AllMed Physicians

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

It is very easy to use once you get trained. You can rid your practice of all paper records within a few weeks time. This is the best EHR for daily use.

Cons

Sometimes the scheduled maintenance causes the server to go down without a warning.

April 2022

Its a good software

Jacque

Regional Cardiac Arrhythmia Center

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Pros

It has a quick turnaround and has made my staff very effective. The customer service listens to our needs and takes initiative on solving them quickly.

Cons

There were some issues but they fixed them now.

April 2022

Zero downtime!

Stephen

Trinity Healthcare

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

It has an amazing interface that is easy to navigate. You can conduct the entire physical exam yourself.

Cons

Not all the local pharmacies are in the system library, which is quite odd.

April 2021

I dont know what we are paying for!

Mahsa

Bahrami Medical Center

Ease of use

6

Value for money

5

Customer Support

5

Functionality

4

Pros

The only good thing is that we can integrate it with any other third-party software.

Cons

It is not easy to use and the patient records are not safe on this platform. The customer support does not care either and that is when you get in touch with them.

March 2021

It gets the work done

Alex

PACS Support Assistant

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Pros

Viewing and ordering labs is really simple for both the patients and the providers. It is easy to learn and use.

Cons

Its just that it doesnt include as many features as other softwares in the market but its just right for my use.

March 2021

Has potential to improve

Alizay

Project Import

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

Pros

I like being able to see accessible records but thats it

Cons

Frequently cant discover pharmacies. As of late the server is losing associations a lot. We are stuck on the spinning wheel of death.

March 2021

Not at all dependable and getting slower all of the time

James

Health, Wellness and Fitness

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

Pros

I ought not to keep up my own server. This can be a browser-based software. Theres an Ipad adaptation to require into visits

Cons

I continuously have to be wrapping up my notes on the desktop adaptation of the software. I cant favor controlled substances on the iPad app. It is moderate and getting slower all of the time. Habitually, the software goes down for hours. As well numerous CLICKS!

View All 30 Reviews

Frequently Asked Questions

Yes, EHR Quest Diagnostics supports mobile devices.