Quest Diagnostics EHR

Name: Quest Diagnostics EHR
Rating: 4 (31 reviews)

Quest Diagnostics EHR Software underwent a name change, so Care360 is now known as Quanum EHR Software. Quest provides a range of services, of which this cloud-based electronic health record is one. It's fully mobile so physicians and their patients can access it from anywhere.

This brand has won awards in the past few years, impressing users, especially as a solution for single physician practices. However, it is practical for a range of health niches. The company is MACRA and CMS certified. Quanum (managed by Quest Diagnostics) focuses on helping medical professionals manage lab testing and reports more effectively. There are also ePrescribing and EPA (electronic prior authorization) features and analytics come standard, so you'll pick up on trends faster.

Developed by Quest Diagnostics, the Quest Diagnostics EHR automates tasks such as prescribing, scheduling, charting, billing, documenting, lab management, and more. Healthcare practices across the globe rely on this system to increase their efficiency and productivity. Quanum helps practitioners improve the accuracy of treatment and diagnoses while increasing a practice's traffic and revenue. The EHR platform provides easy-to-use yet powerful tools to help providers get testing done on time and stay organized with their treatment plans.

Quanum EHR Pricing

Pricing is not shared openly by the vendor. You can request a price quote by clicking on the ‘Get Pricing’ Button.

Quanum Support

Quest Diagnostics EHR Software offers support via phone and email.

USP

The software’s patient portal ‘MyQuest' allows physicians to send and receive messages, digitally record communications with patients, and keep patient-visit notes.

Free Trial

Yes.

Advantages

It offers multi-system interoperability - connects primary care practices with hospital organizations, allowing users to send and receive patient information.

Limitations

It does not offer a robust billing system. There are no customized templates. The software does not support integration with other labs, except Quest Diagnostics.

Smilar Products

Quest Diagnostics EHR Features

EMR/EHR

e-Prescribing

Patient Portal

Compliance Tracking

Practice Management Software

Patient Demographics

Lab Integration

Employee Management

Appointment Scheduling

Voice Recognition

Mobile App

Telemedicine Software

Appointment Reminders

Reporting and Analytics

Medical Billing Service

Great value for money. Very adaptable.

October 2022

Ayesha

Doctors united

Pros:

The system layout aims to provide maximum ease of use. It is flexible and simple. Does not require too many steps to fulfill a task. Built-in storage for lab results which patients can access through their portals whenever they want. The software is compatible with both PC and phones, which allows me to get so much work done outside of the clinic as well. Would definitely recommend more physicians to opt for this software!

Cons:

I haven’t come across anything I do not like about Care360. Best service for my practice

Highly recommended. Brilliant software

July 2022

Jeff

Primary Care Medical Group

Patient development features integrate together very well. I love how easy to use the system is. The interface is simple and very well organized. Amazing this is that we can now do charting and note-taking on the iPad during a patient visit which saves a lot of time. The company is always working towards enhancing user-experience and the customer support at Quest Diagnostics are courteous and always willing to help.

There have so far been no problems with the system. Fully satisfied with the service and then some.

Quick and fast software

June 2022

liane

Blackford dental

Very Simple to access patients' data and reports. Quest Diagnostics EHR is truly an amazing software.

I had no issues with the software. Pretty smooth sailing till now and I pray that it stays this way.

Constant access to all records

May 2022

Heidi

AllMed Physicians

It is very easy to use once you get trained. You can rid your practice of all paper records within a few weeks' time. This is the best EHR for daily use.

Sometimes the scheduled maintenance causes the server to go down without a warning.

Its a good software

April 2022

Jacque

Regional Cardiac Arrhythmia Center

It has a quick turnaround and has made my staff very effective. The customer service listens to our needs and takes initiative on solving them quickly.

There were some issues but they fixed them now.

Zero downtime!

Stephen

Trinity Healthcare

It has an amazing interface that is easy to navigate. You can conduct the entire physical exam yourself.

Not all the local pharmacies are in the system library, which is quite odd.

I dont know what we are paying for!

April 2021

Mahsa

Bahrami Medical Center

The only good thing is that we can integrate it with any other third-party software.

It is not easy to use and the patient records are not safe on this platform. The customer support does not care either and that is when you get in touch with them.

It gets the work done

March 2021

Alex

PACS Support Assistant

Viewing and ordering labs is really simple for both the patients and the providers. It is easy to learn and use.

Its just that it doesn't include as many features as other softwares in the market but its just right for my use.

Has potential to improve

Alizay

Project Import

I like being able to see accessible records but that's it

Frequently can't discover pharmacies. As of late the server is losing associations a lot. We are stuck on the 'spinning wheel of death'.

Not at all dependable and getting slower all of the time

James

Health, Wellness and Fitness

I ought not to keep up my own server. This can be a browser-based software. There's an Ipad adaptation to require into visits

I continuously have to be wrapping up my notes on the desktop adaptation of the software. I can't favor controlled substances on the iPad app. It is moderate and getting slower all of the time. Habitually, the software goes down for hours. As well numerous CLICKS!

Great EHR

Cardiac Specialist

It has gotten a great customer service and I get help as fast as possible. I upload Urine screenings daily and their response is perfect.

They have just issues with billing software and it can be improved to a great extent.

A good system

February 2021

Hospital and Health Care

It is very easy to use and the best part about this EHR is that patients can access their labs from anywhere.

I like this alot so no complaints either from me or my employees.

Pretty decent software.

September 2020

Trinity health care

It works quite well and does what it is supposed to save for the few issues here and there!

Usually have a hard time finding pharmacies. And sometimes the server loses its connection which causes a problem!

Not too great honestly

Celina

I like being able to see available records but that is it.

It does not let you pay through the app. You also cannot see history beyond a certain cut-off which is annoying.

Care360 for Physicians

March 2019

Catherine

Catherine Kirchner M.D. P.A.

Quest Quanum is simple and good for people who are just getting started with your first EMR system. The software interface is quite basic and easy to learn to operate considering they provide you with no further help or client support.

There have been times when the system goes out of order and leaves you completely stranded. Causes so much trouble during clinic hours, wastes time and loss of patient data. They don’t even leave you with any offline archives' backup. Only a small window that states there’s a problem that might take them some time to resolve. Along with it, a superfluous apology. And that’s all you get from them for wasting your whole day with nothing to go on, no alternative solution but the old-fashioned paper-pen. There is no customer support whatsoever and if you want them to come on-site to help set up the system, they ask you to pay for them for their tickets and related expenses.

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