Last Updated
Overview
Quest Diagnostics EHR is an all-in-one electronic health records solution for healthcare practices. Despite some feedback on issues with the customer support response times, users appreciate the software’s user-friendly interface and lab management functionalities. Overall, Quest Diagnostics EHR empowers physicians to enhance patient care and optimize their clinical workflow.
Overall Rating
Based on 28 users reviews
3.7
Rating Distribution
Positive
68%
Neutral
21%
Negative
11%
Starting Price
Custom
Quest Diagnostics EHR Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is Quest Diagnostics?
Quest Diagnostics EHR, formerly known as Care360 and now rebranded as Quanum EHR, is a comprehensive electronic health record (EHR) solution designed to help healthcare providers streamline clinical workflows.
The software automates day-to-day practice tasks such as electronic prescribing, customizable templates, charting, billing, documentation, lab ordering, and more.
It enables users to access up-to-date patient records. optimize practice efficiency and deliver high-quality patient care.
What Is Quest Diagnostics EHR Best Known For?
The software stands out with its extensive Quest Diagnostics network, which connects over 470,000 clinicians across more than 140,000 locations. This network allows healthcare providers to send patient information using industry-standard formats, accept information from other providers, and access comprehensive patient lab histories, enabling fast and efficient healthcare connectivity to optimize patient care.
How Much Does Quest Diagnostics Cost?
Quest Diagnostics EHR Integrations
The software supports integration with various platforms, including:
How Does Quest Diagnostics EHR Work?
Here's how you can get started with the software:
- Log in to the software using your credentials
- Enter patient information using the documentation features
- Access patient medical records and lab tests through the secure 'MyQuest Portal'
- Receive real-time updates from the extensive 'Quest Diagnostics Network'
- Use customizable templates to streamline the encounter documentation process
- Place lab orders electronically to improve clinical interpretations
- Generate e-prescriptions and send them directly to pharmacies
- Track clinical guidelines and generate reports on key metrics using analytical tools
Who Is Quest Diagnostics EHR For?
Quest Diagnostics EMR is suitable for healthcare organizations of all sizes, from solo physician clinics to large and multi-specialty facilities.
Is Quest Diagnostics EHR Right For You?
If you are seeking a comprehensive and fully mobile EHR solution to enhance the efficiency and profitability of a medical practice, Quest Diagnostics could be an excellent choice. Its secure platform supports seamless integration with lab results and patient data, making it easier to manage practice workflows and patient care.
Quest Diagnostics is backed by U.S.-based customer support, with a dedicated team available to assist when needed. The EHR platform is also fully certified, meeting all CMS regulatory requirements through 2015 Edition Certification to ensure compliance and reliability.
Quest Diagnostics EHR Features
Patient Portal
The MyQuest™ patient portal provides a secure platform for communication between patients and providers. Healthcare providers can send messages about lab results, treatment plans, follow-up testing, and medications. Patients can also access and share their health information, enhancing engagement and coordination of care. Additionally, this feature helps meet the Center for Medicare and Medicaid Services (CMS) reporting requirements.
E-Prescribing
Quest Diagnostics EHR software simplifies the process of ordering, refilling, and managing patient prescriptions. It reduces data omissions and errors, minimizing the need for follow-up with patients, pharmacies, or other providers. Moreover, the software includes formulary management, electronic script writing, and drug utilization review features to enhance the overall efficiency of the medication management process.
Advanced Reporting Tools
Users can generate clinical guidelines and pay-for-performance reports to gain valuable insights into patient and practice trends. The system displays aggregate results over time, allowing users to view data by patient, practice, ordering physician, or test. This comprehensive reporting supports informed decision-making and effective practice management.
Electronic Lab Ordering
The software offers a user-friendly electronic ordering system that integrates Medicare logic rules and insurance eligibility verification for accuracy. Users can customize result views to improve clinical interpretations and make real-time changes. This feature also includes lists of frequently ordered tests, displays abnormal results clearly, and provides advanced reporting options for better analysis.
Pros And Cons of Quest Diagnostics EHR
Pros
Fully mobile EHR ensures accessibility across various device
Offers advanced reporting tools for identifying patient and practice trends
Robust e-prescribing feature streamline the medication management process
Customizable lab views for improved clinical interpretations and efficiency
Integration with Quest Diagnostics lab services for streamlined workflow
Cons
Potential learning curve for new users
Some users report slow system updates and responses
Customer support response times may vary during peak hours
Quest Diagnostics EHR Reviews
Total 28 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars32%
4
Stars36%
3
Stars11%
2
Stars11%
1
Stars11%
Share your experience
Doctors united, 51-100 employees
“Affordable and highly adaptable”
Pros
The system is fairly easy to use and keeps things simple. Also it is flexible and doesn't make you jump through hoops to get tasks done. Plus I really like that it has built-in storage for lab results so patients can easily check them through their portals anytime they need. The best part is that it works on both PCs and phones, which has been a huge help for getting work done even when I am not at the clinic. I'd definitely recommend other physicians give this software a try!
Cons
I haven’t come across anything I do not like about Care360. Best service for my practice
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Primary Care Medical Group, N/A employees
“I recommend it .... It is simply amazing”
Pros
I really like how well the patient development features work together and the system is super easy to use. The interface is simple, clean and nicely organized. One of the best parts is being able to do charting and take notes right on the iPad during patient visits which saves so much time. It's clear that the company is focused on improving the user experience and the customer support team at Quest Diagnostics is always polite and ready to help.
Cons
I have not had any issues with the system so far. I am completely satisfied with the service and is even better than I expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Blackford dental, 51-100 employees
“Quite a reliable software”
Pros
With Quest Diagnostics EHR it is fairly easy to access patient data and reports. In short, the software is simply the best.
Cons
I had no issues with the software. Pretty smooth sailing till now and I pray that it stays this way.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Frequently Asked Questions
Does Quest Diagnostics EHR support mobile devices?
Yes, EHR Quest Diagnostics supports mobile devices.
How much does Quest Diagnostics EHR cost?
Pricing varies based on your unique requirements. Request a custom Quest Diagnostics EHR pricing quote today!
Who are the main users of Quest Diagnostics EHR?
The main users of Quest Diagnostics EHR include healthcare practices of all sizes across multiple specialties.
Does Quest Diagnostics EHR offer a free trial?
No, Quest Diagnostics EHR does not offer a free trial.
What are the main features of Quest Diagnostics EHR?
The main features of Quest Diagnostics EHR include e-prescribing, lab ordering, patient portal, clinical repository, mobile connectivity, and tools to manage appointments.