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Pros

  • Excellent billing integration

  • Reduces manual effort

  • Saves time during coding

Cons

  • Delays in information updates

  • Few specialty modules missing

  • Lacks patient onboarding

Total 8 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V
Verified

Information Technology and Services, 11-50 employees

More than a year

5.0

Comprehensive PM is a time saver

Pros

The tight integration of the billing system in Radekal is highly appreciated by our billing administrator, significantly reducing manual duties and increasing efficiency. The digital code review and scrubbing feature has been particularly impressive, saving physicians considerable time on code-related tasks. Converting all providers to Radekal EHR is seen as a strategic move to leverage the system's power further.

Cons

While the online university learning system is comprehensive, there's a desire for more detailed training videos to assist in onboarding new administrative staff effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jard

Hospital & Health Care, 11-50 employees

More than a year

4.0

Touchscreen EHR!

Pros

The intuitive and touchscreen-friendly design of Radekal, especially optimized for iPad use, facilitates seamless interaction with patients during consultations. The inclusion of anatomical pictures aids in patient education and clarity, while the automatic generation of notes by the end of the consult is lauded as fantastic.

Cons

Some specialty modules, such as ophthalmology, are currently missing, which could be a limitation for users in those fields.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VU
Verified user

Information Technology and Services, 11-50 employees

More than a year

5.0

Excellent product

Pros

Radekal offers numerous features that allow clinics to streamline patient visits and documentation simultaneously, with an impressively short learning curve for users.

Cons

While there are no specific dislikes about the interface, it's worth noting that the specialty rollout is still ongoing, so users should verify with the vendor that their specialty is fully supported.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JE
Jonathan E

Medical Practice, 11-50 employees

More than a year

5.0

User interface in an electrronic record

Pros

Radekal stands out for its user-friendly interface, which is quick to learn and use, requiring minimal training compared to other EHR systems. Its ease of use closely resembles the simplicity of paper charts while offering the advantages of computerized records, such as automatic generation of billing codes based on visit complexity. For those seeking an EHR that enhances productivity without causing headaches, Radekal is highly recommended.

Cons

Like any cloud-based solution, there may be occasional delays when waiting for information to update, although these are typically minor.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

F
Fonda

Education Management, 11-50 employees

More than a year

5.0

Best physician tool in the market

Pros

Radekal's user-friendliness requires minimal training and enhances physicians' productivity by enabling them to generate real language documentation with simple taps, reducing the time spent on typing necessary notes.

Cons

No specific dislikes have been identified about this application, indicating overall satisfaction with its features and functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Scott

Financial Services, 11-50 employees

More than a year

5.0

Game changer for me :)

Pros

As a provider of Revenue Cycle Management services, integrating Radekal has led to increased revenue and patient visits for our clients. The charting features in the app have made providers more comfortable coding higher E&M codes, while the user-friendly interface has expedited patient visits, resulting in significant productivity gains.

Cons

Patient onboarding and account access features are not currently available, although it's anticipated that they will be included in a future release.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Earl

Information Technology and Services, 11-50 employees

More than a year

5.0

Game changing system developed my physicians for physicians to markdly enhance productivity.

Pros

The comprehensive H&P/Dx/billing process in Radekal, coupled with anatomical diagrams, enhances the patient experience and aids in efficient documentation.

Cons

Although not yet hospital certified, the application can send visit notes with C-CDA files to hospital records, facilitating communication and data sharing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified Use

Aviation & Aerospace, 500+ employees

More than a year

4.0

Straight Forward and Easy to use

Pros

Radekal was chosen for integration into our Total Solution Telemedicine Robot due to its ease of use, support, and overall performance. It met all the criteria we were looking for in an EHR system, making it the clear choice for integration.

Cons

Despite testing efforts, the reviewer has not been able to identify any specific dislikes, indicating a positive overall experience with the application.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8