Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D
Daniel

Photography, 1-10 employees

5.0

Capterra

Pros

The platform's accessibility and navigation made learning the software incredibly easy.

Cons

The software completely exceeded my expectations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
James

Medical Practice, 11-50 employees

Less than 6 months

5.0

Easy Decision

Pros

The ease of use for both providers and administrators is crucial. I haven't encountered a cleaner, better solution. Building, sharing, and requesting information through reports couldn't be simpler. The Task module facilitates seamless sharing among multiple staff members. The system's monitoring and tracking features are exceptional, offering quick identification of Missing, Expired, or expiring data at a glance. Customization options have allowed us to implement processes not initially built into the system.

Cons

I have not verified integrations with authentication servers like Active Directory. I hope this feature can be added so my providers don't have another username/password to remember. Also, the dashboard resets to the first provider after updating a provider's profile. While this can be beneficial, I once added the wrong documents to a provider. Now that I'm aware of this possibility, it's not a major issue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D
David

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0

Excellent!

Pros

There's extensive communication and a unique connection with the company for uploading our credentials.

Cons

They are growing rapidly, so I'd like to see the new features they're working on sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sheli

Medical Practice, 101-500 employees

Less than a year

4.0

Getting It Done with Ready Doc

Pros

What I love most about Ready Doc is how simple the platform is. It's extremely user-friendly, and if any issues arise, customer support is readily available.

Cons

Ready Doc is still in development, but I haven't encountered any negatives so far.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L
Lynn

Medical Practice, 1-10 employees

Less than a year

5.0

Convenient

Pros

The interface is user-friendly, and the customer service and tech support are excellent. It's fantastic to have all the essential information visible at a glance.

Cons

Sometimes when I upload a new provider, my information doesn't save.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rachel

Medical Practice, 51-100 employees

Less than 6 months

5.0

Credentialing Software

Pros

The software is simple to use and navigate.

Cons

I can't have a separate tab just for our clinics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10