Total 22 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

45%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

J

Jmaw

Education Management, 51-100 employees

More than a year

4.0
March 2021

Would recommend

Pros

SchoolDoc is incredibly intuitive software that our community finds easy to navigate. When working with individuals of varying technological backgrounds, it's crucial for software to be straightforward and self-explanatory. We collaborated with SchoolDoc to ensure that onboarding our community and using the system were as seamless and painless as possible.

Cons

I appreciate the simplicity of this product, even though it lacks some of the fancy features others offer. I believe it suits our community's needs best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Leigh

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
March 2021

SchoolDoc software

Pros

Overall, I find SchoolDoc software very straightforward and ideal for all our school health needs. Currently, the most critical feature for us is the COVID-19 pre-screening form. This form provides a centralized, efficient, and rapid way to safely admit students into our school each morning. Parents have found SchoolDoc software very accessible and user-friendly for accessing and completing the pre-screening document.

Cons

It'd be fantastic if the software, especially for the COVID-19 pre-screening form, included an app feature parents could download onto their phones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ilene

Education Management, 11-50 employees

More than a year

4.0
March 2021

Software with schools in mind

Pros

It is excellent that SchoolDoc integrates smoothly with our other (Blackbaud) information software. Parents have found it reasonably simple to navigate.

Cons

During the pandemic, we needed a daily health check-in system for families, and unfortunately, School Docs didn't meet our needs. It's not intuitive to use, and generating reports is cumbersome.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anna

Education Management, 51-100 employees

More than a year

4.0
March 2021

PG SchoolDoc Review

Pros

I appreciate the ability to customize the product to suit our school's specific requirements. The eMar feature and medication tracking are particularly impressive.

Cons

Integrating data with our admissions software is challenging because the program doesn't sync automatically. Importing students is labor-intensive initially, but it becomes easier afterward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Philemon

Education Management, 11-50 employees

More than a year

5.0
March 2021

Pro and Cons

Pros

Personally, I'm impressed with the Schooldoc platform and its intuitive setup. After a bit of training, it was incredibly easy to use.

Cons

I wish there was a way to include more COVID health information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Erin

Education Management, 11-50 employees

More than a year

4.0
March 2021

Schooldoc feedback

Pros

It's wonderful having all our essential documents and data collection in one place. It's particularly helpful that all staff members can quickly access allergy information and log injuries or accidents. We also find the attendance feature and COVID pre-screening very beneficial.

Cons

It would be helpful if we could handle more of the setup ourselves and rely on SchoolDoc's support for corrections. Also, the cost of using it for program payments is higher. I'm also frustrated that the trusted contacts feature doesn't auto-populate from a student's profile. Using the web browser on a phone for prescreening feels clunky.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Staci

Education Management, 51-100 employees

More than a year

5.0
March 2021

Great product

Pros

School Docs has significantly simplified and streamlined our summer camp registration process. The program is relatively simple to navigate, and I appreciate having access from anywhere. It's also helpful that others can easily navigate the program without constantly asking for assistance. Our school nurse absolutely loves it.

Cons

The system can be slow at times, and financial exports aren't possible on a Chromebook. There are also issues with coupons that allow users to input multiples, even if they don't apply.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Scott

Education Management, 11-50 employees

More than a year

5.0
March 2021

SchoolDocs for Health Forms

Pros

It is fantastic that parents can directly upload their student's health form to the portal. It has made the beginning of the school year much smoother.

Cons

I'd like the ability to upload new students directly to the portal without involving my Account Manager.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cindy

Education Management, 11-50 employees

More than a year

4.0
March 2021

Easy to use -- comprehensive

Pros

When I took over a vacant position, I had no one to guide me through School Doc. However, I found it quite intuitive to learn and comprehensive enough for our needs.

Cons

There are aspects I wish were different, though not critical. I've shared my feedback with School Doc, and they've been responsive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Megan

Primary/Secondary Education, 51-100 employees

Less than a year

4.0
March 2021

Happy Reviewer

Pros

The electronic health records feature is fantastic. Parents can download medical forms and upload health records easily. The sections on immunization and medication are well-organized and straightforward to use.

Cons

Entering immunization data isn't a problem with your system, just a personal preference. Other companies can pull data from state health departments, eliminating the need for manual entry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jared

Education Management, 11-50 employees

More than a year

4.0
March 2021

Summer Discovery SchoolDoc review

Pros

The pre-built health and screening questions align perfectly with legal standards. The ability to store client information for year-over-year use is invaluable. The customer service is excellent, and the platform is both easy to start with and easy for clients to use. The single sign-on feature is also very convenient. I appreciate how the products are constantly evolving and expanding to better serve users.

Cons

The lack of customization limits our ability to tailor the software to our needs easily. I'd prefer to make straightforward updates internally instead of relying on our account manager.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

E

Ellen

Education Management, 51-100 employees

More than a year

5.0
March 2021

Goodbye Paper

Pros

Transitioning to electronic form gathering has significantly simplified my life. Tracking forms and medical information without paper clutter is a huge advantage. It's also easier to share information with other schools during transfers. We also use it for demographic purposes.

Cons

So far, I haven't encountered any downsides to using SchoolDoc.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Debra

Primary/Secondary Education, 51-100 employees

More than a year

4.0
March 2021

uses

Pros

Our school nurses find SchoolDoc very helpful for their daily needs.

Cons

Getting acquainted with the system isn't easy if you're not using it daily.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Alissa

Education Management, 51-100 employees

More than a year

4.0
March 2021

Excellent customer service, but not totally customizable

Pros

We integrated the SchoolDoc platform to address gaps in our School Information System. It effectively handles our student health information and reporting needs.

Cons

Certain parts of SchoolDoc aren't customizable enough, but that might be because we're using it in ways it wasn't designed for.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D

Danielle

Hospital & Health Care, 11-50 employees

Less than a year

4.0
March 2021

SchoolDoc+ is helpful

Pros

During this busy period dealing with COVID in schools, SchoolDoc has relieved some pressure for me. I can ensure more parents comply with physical and immunization requirements, spending less time chasing paperwork and more time supporting students.

Cons

Generating specific reports for individuals isn't as straightforward as I'd like.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

8

F

Francine

Not Specified, N/A employees

Less than a year

5.0
June 2018

No more paper! Priceless!

Pros

Working with SchoolDoc has been fabulous! We currently use it only for back-to-school forms, not for eMAR or Health Log. However, the new User Permissions might allow us to explore eMAR next year, which we are still considering. The back-to-school forms feature has been invaluable for us!

Cons

I appreciate the clear, user-friendly system. At this time, I don't have any negatives to report and look forward to using more of it next school year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Beth

Not Specified, N/A employees

Less than a year

5.0
June 2018

Very responsive, polite, and super helpful!

Pros

Their executive is amazing. Despite my endless questions, he is consistently responsive, polite, and incredibly helpful! We've only been using the system for a year, and I look forward to possibly utilizing more features like eMAR and Health Log next school year. These features seem really promising!

Cons

Families tend to resist change initially, but I believe they'll adapt. This isn't a flaw in the software itself, just a challenge of implementing changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Molly

Not Specified, N/A employees

More than a year

5.0
June 2018

Thanks SchoolDoc team!

Pros

My original account manager was excellent, and my new manager has been equally responsive, helpful, and professional.

Cons

Thank you for a great experience using your product at our school this past year. I'm looking forward to the next school year!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Not Specified, N/A employees

More than a year

5.0
June 2018

Thanks SchoolDoc!

Pros

The support team is one of the friendliest and most helpful teams I've had the pleasure of working with. Their support was a significant factor in our decision to choose SchoolDoc.com.

Cons

We've been very pleased with SchoolDoc and don't have any major cons to mention. Thanks for continually updating the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Not Specified, N/A employees

More than a year

5.0
June 2018

Awesome program for our school!

Pros

Everything has been excellent. Our account manager has been a wealth of knowledge. If he doesn't have an answer to a question, he promptly finds one. It's been a pleasure working with him. I also believe this program would be ideal for our summer camp, although I'm working on convincing the summer camp director. I've emphasized to the school the benefits of this awesome program!

Cons

We've had a wonderful experience with the software and are very happy with our decision. Thanks for everything!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10