SilkOne EHR Reviews

Pros

I admire how it covers all insurance guidelines and makes note-taking with the doctor easy.

Cons

The data entry, the consistency with entry of intake paperwork. I only get email support really and not a human on the phone. I do not use it to it full capacity because I do not know all the bells and whistles. Still trying to adapt to what tests and things I do

Pros

I find it reasonably priced and very easy to input new patient exam information.

Cons

Putting in insurance collections was a bit maddening. It seemed very time consuming and inefficient. Also, when I used it, it didn't seem to be efficient for doing SOAP notes during the appointment. Perhaps that has been improved since I used it.

Pros

As a billing company working with various EHRs, I find SilkOne integrates seamlessly with the clearinghouse, making claims upload and ERA download fast and simple. The ERA import for posting eliminates file maintenance. SilkOne stands out with its Accounts Receivables features, allowing me to see outstanding A/R by payor and specific claims. This helps minimize outstanding A/R and identify claims needing attention, improving cash flow. The integrated practice management, EHR, and billing components add significant value.

Cons

Resubmitting a claim can be cumbersome until you really learn the process

Pros

I used it for years because it was priced well compared to other major chiropractic EHRs.

Cons

It looks old, several things are confusing when using. The online scheduling looked so bad, we used an entirely separate online scheduler that didn't connect to Silk One.