StoriiCare Reviews

Pros

It's very easy to use with an intuitive setup, so staff have taken to the system well. I appreciate the great customer service from sales to implementation to ongoing support. New features are being added regularly, and there is an opportunity for me to provide feedback on future features and changes.

Cons

Still building the features available compared to some other products, but very clear on the roadmap for these, and it still meets my requirements.

Pros

For me, StoriiCare is very easy to use, and training staff members to use the software was a breeze. I love the fact that StoriiCare has given our organization the new age technology to transition into eliminating unnecessary paper and provided a more efficient way of tracking the daily progress of clients.

Cons

While I was using the software, it had glitches and would freeze. Often, I had to close the entire app for it to begin functioning again. This was difficult for older employees to get the hang of.

Pros

I found StoriiCare user-friendly for all cognitive levels and appreciated the flexibility it provided to personalize it to our center's needs.

Cons

I have not encountered anything about the program that I do not like!

Pros

I chose this software because it combines all the features needed to manage the activity and assisted living operations of a senior living facility.

Cons

A number of the functionalities related to Assisted Living services management are still under development. So, implementation into my operations cannot be done efficiently, requiring a number of tasks to still be done manually until the required functions can be available in StoriiCare.

Pros

StoriiCare has everything I need to run our business! The customer service is also on point. They troubleshoot fast and seem to really care about our needs. I also love that they are always adding new features to make it better.

Cons

I am excited for the development of an employee portion of this software, so that I can also use this for staff as well as my participants and their families.

Pros

I find it very user-friendly and interactive. It promotes self-direction and true personalization of care.

Cons

There could be more detailed clinical risk assessment, and I would like to see integration with e-MAR.

Pros

I think the Care Planning and Outcomes modules are good, as well as the Look and Feel of the site as a whole. We've received good feedback about the mobile app and the help chat too. The ability to request features and see the roadmap as it progresses is useful and gives us a platform to shape the product. StoriiCare has provided us with a good solution to digital care planning, and it is mostly easy to use and intuitive.

Cons

Some features that I believed were already functioning from the initial sales pitch and demo are not yet implemented, such as custom forms, custom tasks, custom assessments. The format of care plan (and other) exports is not very well implemented as there is no page break logic included. Many features added seem to be aimed towards a different user base than my own sector, with many additions being focused on US-centric day care centers.

Pros

I appreciate how it highlights the wonderful activities that take place and allows me to monitor declined activities.

Cons

Some of the analytics can be difficult to use, and when I work from two homes, there are too many passwords. One platform would be easier for multisite access.

Pros

The program is very user-friendly and easy to learn. StoriiCare is constantly updating and looking for ways to make the program better for client use. I recommend this program to Adult Day Providers who wish to share and receive info from the families and keep documentation and activity tracking in one system.

Cons

It takes a while to set up due to my team having to build the system forms for my specific need.

Pros

I find the journaling feature excellent for providing family engagement.

Cons

Using it only on the Apple operating system means I need additional devices.

Pros

The platform is genuinely easy to use, and colleagues who usually struggle with tech have said, "Oh StoriiCare is fine though, it's easy!" which speaks volumes and has helped for an easier change process. There are customizable options to make the platform fit for our service, such as in the Care Planning tools, so we can use terminology that we prefer. I like being able to view important info quickly when needed, rather than scrabbling through folders.

Cons

There are some features I would like to have that my service wants, but the StoriiCare team has built in a feature request system so I can share my ideas and requests easily.

Pros

Using StoriiCare has made charting much more efficient for our adult day centers. Management is able to ensure that daily tasks are complete, and our medical team can quickly access the most important information about our Guests.

Cons

Given that it is still a very new platform, there are features that are not yet live, so I still partially use some of my old system. However, new features are consistently rolling out that keep making it better and better!

Pros

I love the ease of use and the ability to personalize each aspect.

Cons

There are a few glitches here and there, but support is always quick to help fix them.

Pros

When my employer first decided to get StoriiCare installed in our new care facility, I was unsure of the benefits or just how much it would make life easier for me. I was pleasantly surprised! StoriiCare has become such an invaluable tool for me, as a Leisure & Wellbeing Officer. My notes and feedback change daily depending on what activities I have planned. Now I can log group activities, who attended, who refused, plus log their level of enjoyment and engagement. It sounds time-consuming, but I can literally do it within 20 minutes (or less). I can work with individual service users and log activities directly to their own page if I have had some one-to-one time with them too. We have StoriiCare set up on a TV screen in our reception area, which gives the planned activities for the day. Plus, there is a public gallery function that allows me to upload any number of photos of my choosing. Visitors love to come in and see pictures of their loved ones joining in activities and stop to look at the screen. New visitors to the home also get to see how active and happy the service users are living here, which gives them more confidence in us. Another feature with this software is that you can give access to family members, allowing them to become family admin to their loved one's StoriiCare page, viewing photos and what activities they've been involved in. The StoriiCare team is always on hand to lend support when required, with prompt responses and friendly staff to talk to.

Cons

I do not have any 'cons' as such, but it does take a bit of time when first installed to set up all the service users' profiles and profile pictures, etc. Once I have got it all set up though, the rest is a breeze and extremely simple to use once I have the hang of it. I can use it from my phone while on the go through a very handy app, or if I have more time, I can update StoriiCare from any laptop or computer. I tend to take photos every day on my phone and upload them straight to the StoriiCare app, which works best for me.

Pros

It is user-friendly, with multiple features and innovative solutions. StoriiCare continues to improve its product by upgrading functions to provide users with greater functionality and ease of use. StoriiCare listens to its users. Suggestions provided by users of StoriiCare give them the necessary feedback to assist in continually improving their product.

Cons

I have no cons at this time regarding this product.

Pros

The way StoriiCare looks and feels like a social media platform is amazing. This makes it easy to understand and use for both staff and family members.

Cons

The only thing I would like to see but don't as yet is that activities can have photographs linked as well as in separate photo albums.