Total 36 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

17%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

P

Prajval

Internet, 51-100 employees

Less than a year

4.0
July 2023

Easy Tracking and reporting system

Pros

Having the calendar option with all my activities makes things convenient. The app works well on my mobile phone too.

Cons

The only problem I've faced so far is that it freezes sometimes during the admission process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rohan

Information Technology and Services, 500+ employees

Less than 6 months

5.0
June 2023

Best tool for record management

Pros

This application is very good for my record management needs, with an easy user interface that is simple to use.

Cons

Based on my use, I have not found any cons so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R

Roshini

Information Technology and Services, 500+ employees

Less than 6 months

5.0
June 2023

Review

Pros

It's a great platform for HIPAA-compliant record management with an active dashboard.

Cons

When I access it over the phone, it sometimes becomes slower.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Shailendra

Information Technology and Services, 101-500 employees

Less than a year

5.0
June 2023

Trusted center for day care

Pros

The nursing home and adult day care center where I go are hygienic and supportive.

Cons

The admission process takes a bit longer than usual.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jannelle

Consumer Goods, 1-10 employees

5.0
June 2023

Try to make everything at ease at StoriiCa

Pros

With Storii, I learn about family stories I didn't know existed. I can create an interactive life story using this concept. The website allows me to quickly and easily create multimedia life biographies for myself or my loved ones, utilizing images, music, videos, audio recordings, and text, making them more than just a life storybook.

Cons

When I work from two buildings, it can be challenging to use some analytical tools, and I have to remember too many passwords.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ZJ

Zyra Joy

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
May 2023

By far the most loved platform

Pros

This software is incredibly user-friendly, meeting my needs even though I am not very tech-savvy. It contains a slew of technological characteristics that have proven to be highly effective in the delivery of telehealth services. Furthermore, the ease of use of this software contributed to its overall usability for me.

Cons

At the moment, my one unfulfilled goal is the potential for activities to be accompanied by linked images, rather than just in separate photo albums. In other words, while the system's existing capability is adequate in many ways, the ability to integrate photographs directly into the activity stream would be a big improvement, particularly in terms of enhancing the user experience and making the platform more visually appealing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tracy

Hospital & Health Care, 11-50 employees

Less than a year

5.0
May 2023

Storii Care

Pros

The calendar option, being able to have a library of all my activities, is very helpful.

Cons

Storii Care freezes a lot. Also, when I'm typing a note into messages, when I hit send, it deletes my entire message.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

T

Tiana

Individual & Family Services, 11-50 employees

More than a year

5.0
May 2023

We transitioned to StoriiCare

Pros

Before learning about StoriiCare, I was using another person-centered platform. When StoriiCare first reached out to me, I was impressed by how advanced the platform was. The onboarding process was easy because I had a dedicated representative to help me and facilitate the process with such ease.

Cons

I am looking forward to using StoriiCare for our transportation and helping us with the intake process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jaymew

Hospital & Health Care, 11-50 employees

More than a year

4.0
May 2023

StoriiCare Review - A year in

Pros

The company is very responsive, and I get to talk to real people. The chat option is great as well. I find the progress notes and staff sign-in features to be excellent. I also love the HIPAA compliance and the reports.

Cons

The nursing functions are very limited. I have to create my own forms instead, and it's been difficult to find the time, and the form builder is not intuitive. I'm looking forward to all the bugs being worked out of the billing system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

D

Digvijay

Renewables & Environment, 51-100 employees

Less than a year

5.0
May 2023

Best database management

Pros

I appreciate the database management, ease of use, and reporting features.

Cons

It's a perfect tool, but occasionally it lacks a few things, which usually happens.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Logan

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
May 2023

StoriiCare Transforms Adult Day

Pros

I love the customizability and user-friendly nature of Storii! It makes it a cinch for me to organize patient data, chart on medications, and complete Care Plans.

Cons

Storii took me some time to get used to, like any new software. Also, its relative newness to the field means many bugs are still being worked out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

L

Lewis

Civic & Social Organization, 51-100 employees

More than a year

5.0
May 2023

Fortune Works review of StoriiCare

Pros

The support from the team at Storii has been fantastic, and they are willing to act on user feedback. It's easy to use for front-end users. The StoriiFamily app is fantastic, enabling me to communicate with families and colleagues simultaneously; this feature saves us so much time. I also appreciate the easy access permission levels and customization options.

Cons

Improvements to scheduling would be good as the current system doesn't allow for the complexity I currently need.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

M

Mark

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
May 2023

Love StoriiCare - Would Recommend for Any Small Non-Profit

Pros

StoriiCare has been wonderful for me. Creating new clients, keeping track of those clients, and reporting has been great. The team has been wonderfully responsive to emails and quick to set up meetings over Zoom.

Cons

It's still a fairly young program and thus is missing some features, but the team does a great job of adding things when requested.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Taylor

Individual & Family Services, 51-100 employees

More than a year

5.0
June 2022

Storiicare Does what we need

Pros

I like the aspect of progress notes and document collection. I also utilize the calendar and use the public calendar to display on an announcement board.

Cons

This program was really developed for assisted living situations, but I mostly use it for case management, so there are many features that are not applicable to my programming. I wish I could create my own exports, not just the ones they give me. The calendar does not export to Spanish, which would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Emily

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
June 2022

buy into storiicare

Pros

There is not one feature I like most about this software. The platform is a gem. But even more than that, the constant improvements and customer service make this a great investment opportunity for any organization that needs a person-centered platform.

Cons

That's really hard. There really is not anything that I don't like. The closest thing is an improvement that will eventually be fixed, which is how more comprehensive updates can't be done simultaneously and still must be done individually. However, that's the nature of any type of technology. There are constant "user-oriented" improvements being done in a manner that adds value. It is amazing what StoriiCare does!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EM

Erlynn Mae

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
June 2022

Super Efficient!

Pros

I find the software super user-friendly and pretty straightforward. I love every function as they are all helpful.

Cons

None. I love everything about it. Storii Care is super easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Saira

Hospital & Health Care, 11-50 employees

More than a year

4.0
June 2022

My experience with Storiicare

Pros

This software is easy to use. It had many features that helped us with telehealth. The access was easy too.

Cons

There are some features that are not customized, and it would be great if I could make changes for printing (for example). There is information that I don't want to be seen, and it's not possible without deactivating that feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Alan

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2022

Great Softward

Pros

The software is designed for me to navigate by selection options rather than looking through many different menus.

Cons

The system does not currently have any billing features. All the billing is done manually.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

K

Kathryn

Mental Health Care, 1-10 employees

Less than 6 months

5.0
February 2021

Extremely user-friendly, person-centered approach to data management

Pros

Everyone in my organization has enjoyed this software, even those of us who take a bit more time in adopting new technologies. I think the interface is perfect, very simple and no fuss. I like the importance of photos, for both staff and service users, in this software as a visual cue is extremely helpful in note taking and task assignments.

Cons

I found everything in this software easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jaymie-Lynn

Individual & Family Services, 51-100 employees

Less than 6 months

5.0
February 2021

Oraganize with ease

Pros

The ease of using this software is a major plus for me. Being able to manage multiple schedules with one software helps me stay organized.

Cons

One feature I'd wish this software would include is the ability to customize the cover photos of the activity.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

N

Natalie

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
February 2021

Excellent Software

Pros

It's very easy to use with an intuitive setup, so staff have taken to the system well. I appreciate the great customer service from sales to implementation to ongoing support. New features are being added regularly, and there is an opportunity for me to provide feedback on future features and changes.

Cons

Still building the features available compared to some other products, but very clear on the roadmap for these, and it still meets my requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V

Vivian

Mental Health Care, 11-50 employees

Less than a year

4.0
January 2021

StoriiCare: McCoy Adult Day Care

Pros

For me, StoriiCare is very easy to use, and training staff members to use the software was a breeze. I love the fact that StoriiCare has given our organization the new age technology to transition into eliminating unnecessary paper and provided a more efficient way of tracking the daily progress of clients.

Cons

While I was using the software, it had glitches and would freeze. Often, I had to close the entire app for it to begin functioning again. This was difficult for older employees to get the hang of.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T

Tonya

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
January 2021

Great Program for Adult Day Cares!

Pros

I found StoriiCare user-friendly for all cognitive levels and appreciated the flexibility it provided to personalize it to our center's needs.

Cons

I have not encountered anything about the program that I do not like!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Herman

Hospitality, 51-100 employees

Less than 6 months

3.0
July 2020

All inclusive Senior Living management software

Pros

I chose this software because it combines all the features needed to manage the activity and assisted living operations of a senior living facility.

Cons

A number of the functionalities related to Assisted Living services management are still under development. So, implementation into my operations cannot be done efficiently, requiring a number of tasks to still be done manually until the required functions can be available in StoriiCare.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

P

Patricia

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
June 2020

Best Software Ever!

Pros

StoriiCare has everything I need to run our business! The customer service is also on point. They troubleshoot fast and seem to really care about our needs. I also love that they are always adding new features to make it better.

Cons

I am excited for the development of an employee portion of this software, so that I can also use this for staff as well as my participants and their families.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Helen

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
June 2020

Care Planning

Pros

I find it very user-friendly and interactive. It promotes self-direction and true personalization of care.

Cons

There could be more detailed clinical risk assessment, and I would like to see integration with e-MAR.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

8

B

Ben

Hospital & Health Care, 51-100 employees

More than a year

3.0
June 2020

Health and Social Care Perspective

Pros

I think the Care Planning and Outcomes modules are good, as well as the Look and Feel of the site as a whole. We've received good feedback about the mobile app and the help chat too. The ability to request features and see the roadmap as it progresses is useful and gives us a platform to shape the product. StoriiCare has provided us with a good solution to digital care planning, and it is mostly easy to use and intuitive.

Cons

Some features that I believed were already functioning from the initial sales pitch and demo are not yet implemented, such as custom forms, custom tasks, custom assessments. The format of care plan (and other) exports is not very well implemented as there is no page break logic included. Many features added seem to be aimed towards a different user base than my own sector, with many additions being focused on US-centric day care centers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

elaine

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
March 2020

Soriicare

Pros

I appreciate how it highlights the wonderful activities that take place and allows me to monitor declined activities.

Cons

Some of the analytics can be difficult to use, and when I work from two homes, there are too many passwords. One platform would be easier for multisite access.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0
February 2020

Learning the System

Pros

The program is very user-friendly and easy to learn. StoriiCare is constantly updating and looking for ways to make the program better for client use. I recommend this program to Adult Day Providers who wish to share and receive info from the families and keep documentation and activity tracking in one system.

Cons

It takes a while to set up due to my team having to build the system forms for my specific need.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
March 2019

Innovative

Pros

I find the journaling feature excellent for providing family engagement.

Cons

Using it only on the Apple operating system means I need additional devices.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Joanna

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
March 2019

Saves us time and paperwork!

Pros

The platform is genuinely easy to use, and colleagues who usually struggle with tech have said, "Oh StoriiCare is fine though, it's easy!" which speaks volumes and has helped for an easier change process. There are customizable options to make the platform fit for our service, such as in the Care Planning tools, so we can use terminology that we prefer. I like being able to view important info quickly when needed, rather than scrabbling through folders.

Cons

There are some features I would like to have that my service wants, but the StoriiCare team has built in a feature request system so I can share my ideas and requests easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
March 2019

A few months in, and we're very pleased with StoriiCare.

Pros

Using StoriiCare has made charting much more efficient for our adult day centers. Management is able to ensure that daily tasks are complete, and our medical team can quickly access the most important information about our Guests.

Cons

Given that it is still a very new platform, there are features that are not yet live, so I still partially use some of my old system. However, new features are consistently rolling out that keep making it better and better!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jesalynn

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
March 2019

Great Software

Pros

I love the ease of use and the ability to personalize each aspect.

Cons

There are a few glitches here and there, but support is always quick to help fix them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arlene

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
February 2019

StoriiCare - The Social Care Technology We Have All Been Waiting For

Pros

When my employer first decided to get StoriiCare installed in our new care facility, I was unsure of the benefits or just how much it would make life easier for me. I was pleasantly surprised! StoriiCare has become such an invaluable tool for me, as a Leisure & Wellbeing Officer. My notes and feedback change daily depending on what activities I have planned. Now I can log group activities, who attended, who refused, plus log their level of enjoyment and engagement. It sounds time-consuming, but I can literally do it within 20 minutes (or less). I can work with individual service users and log activities directly to their own page if I have had some one-to-one time with them too. We have StoriiCare set up on a TV screen in our reception area, which gives the planned activities for the day. Plus, there is a public gallery function that allows me to upload any number of photos of my choosing. Visitors love to come in and see pictures of their loved ones joining in activities and stop to look at the screen. New visitors to the home also get to see how active and happy the service users are living here, which gives them more confidence in us. Another feature with this software is that you can give access to family members, allowing them to become family admin to their loved one's StoriiCare page, viewing photos and what activities they've been involved in. The StoriiCare team is always on hand to lend support when required, with prompt responses and friendly staff to talk to.

Cons

I do not have any 'cons' as such, but it does take a bit of time when first installed to set up all the service users' profiles and profile pictures, etc. Once I have got it all set up though, the rest is a breeze and extremely simple to use once I have the hang of it. I can use it from my phone while on the go through a very handy app, or if I have more time, I can update StoriiCare from any laptop or computer. I tend to take photos every day on my phone and upload them straight to the StoriiCare app, which works best for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Barbra

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
February 2019

Hearts & Minds

Pros

It is user-friendly, with multiple features and innovative solutions. StoriiCare continues to improve its product by upgrading functions to provide users with greater functionality and ease of use. StoriiCare listens to its users. Suggestions provided by users of StoriiCare give them the necessary feedback to assist in continually improving their product.

Cons

I have no cons at this time regarding this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jenni

Hospital & Health Care, 51-100 employees

More than a year

5.0
February 2019

Wonderful Addition to our Care Home

Pros

The way StoriiCare looks and feels like a social media platform is amazing. This makes it easy to understand and use for both staff and family members.

Cons

The only thing I would like to see but don't as yet is that activities can have photographs linked as well as in separate photo albums.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10