Total 25 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

16%

3

Stars

16%

2

Stars

4%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Enrique

Medical Practice, 1-10 employees

More than a year

5.0
April 2019

Symplast: An excellent newcomer for plastic surgeons EMR

Pros

Highly customizable scheduling and medical records functionalities facilitate effective communication with patients in a HIPAA-compliant manner.

Cons

Limitations in accessing certain software features solely through handheld devices highlight a need for more inclusive platform accessibility options.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

C

Cynthia

Not Specified, 1-10 employees

More than a year

5.0
April 2019

Best upgrade to your cosmetic practice!

Pros

The user-friendly nature of the platform ensures that all aspects of its cutting-edge technology are utilized daily to maintain the operational structure of a cosmetic practice.

Cons

Suggestions for improved collage picture options reflect a desire for enhanced customization and visualization features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonathan

Hospital & Health Care, 1-10 employees

More than a year

5.0
April 2019

Symplast is the Tesla of EMR systems

Pros

Developed by fellow surgeons who understand the essentials, Symplast's mobile platform continues to evolve, responsive to feedback and driven by innovation.

Cons

Additional fees for eRx and potential patient reluctance to download software underscore challenges in adoption and affordability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Medical Practice, 1-10 employees

More than a year

5.0
April 2019

What we needed

Pros

The accessibility and continuous improvement efforts of the company are commendable, despite being a startup. Cloud-based access to charts enhances flexibility and convenience.

Cons

While some delays may occur in the Helpdesk's response times, overall improvement in software stability and areas for potential enhancement in the insurance module are noted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Robin

Hospital & Health Care, 1-10 employees

Less than 6 months

1.0
November 2018

Poor Integrity

Pros

Despite its purported capabilities, the lack of a functional EMR system, let alone AI, renders it unusable.

Cons

Recognizing the absence of a suitable software alternative underscores the unique challenges and limitations in the current market offerings.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2