Symplast Reviews
Total 25 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars16%
3
Stars16%
2
Stars4%
1
Stars8%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Enrique
Medical Practice, 1-10 employees
More than a year
“Symplast: An excellent newcomer for plastic surgeons EMR
Pros
Highly customizable scheduling and medical records functionalities facilitate effective communication with patients in a HIPAA-compliant manner.
Cons
Limitations in accessing certain software features solely through handheld devices highlight a need for more inclusive platform accessibility options.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Cynthia
Not Specified, 1-10 employees
More than a year
“Best upgrade to your cosmetic practice!
Pros
The user-friendly nature of the platform ensures that all aspects of its cutting-edge technology are utilized daily to maintain the operational structure of a cosmetic practice.
Cons
Suggestions for improved collage picture options reflect a desire for enhanced customization and visualization features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan
Hospital & Health Care, 1-10 employees
More than a year
“Symplast is the Tesla of EMR systems
Pros
Developed by fellow surgeons who understand the essentials, Symplast's mobile platform continues to evolve, responsive to feedback and driven by innovation.
Cons
Additional fees for eRx and potential patient reluctance to download software underscore challenges in adoption and affordability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Medical Practice, 1-10 employees
More than a year
“What we needed
Pros
The accessibility and continuous improvement efforts of the company are commendable, despite being a startup. Cloud-based access to charts enhances flexibility and convenience.
Cons
While some delays may occur in the Helpdesk's response times, overall improvement in software stability and areas for potential enhancement in the insurance module are noted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Robin
Hospital & Health Care, 1-10 employees
Less than 6 months
“Poor Integrity
Pros
Despite its purported capabilities, the lack of a functional EMR system, let alone AI, renders it unusable.
Cons
Recognizing the absence of a suitable software alternative underscores the unique challenges and limitations in the current market offerings.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2