Symplast EHR, a cloud-based solution tailored for plastic surgeons and aesthetic centers, enhances operational efficiency and patient engagement. It streamlines everything from front desk operations to e-prescriptions, offering HIPAA-secure messaging and virtual consultations. Elevate your practice's performance and patient satisfaction with Symplast by discovering its full potential today!

Symplast Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What is Symplast?

Overview

Symplast is a cloud-based solution for Plastic Surgeons, Medical Spas, and Aesthetic Centers. It enables plastic surgeons and their staff to increase operational efficiencies and improve patient engagement. The Software automates front desk operations, clinical intelligence, patient engagement, e-prescriptions, financial intelligence, POS transactions, patient intake forms, appointment reminders, and more. With this medical software, you can streamline your practice's operations, improve patient satisfaction scores, and increase revenues.

Symplast software helps you stay in touch with your patients through real-time, two-way messaging that is HIPAA-secure. You can share images, videos, and files with the push of a button, and patients can do the same. It also allows you to create virtual consultations quickly and easily to provide patients with the care they need without them having to come into the office.

Symplast Software Pricing

Symplast software pricing is customized according to your needs. Contact us to get a personalized quote today!

Software Demo

You can request and watch a free software demo to see how it works for your practice. The software does not offer any free trial or free version.

Reviews

There are many positive reviews available online, with users praising the software for its patient engagement features, ease of use, and helpful customer support. The software also gets high marks for its ability to streamline practice operations and improve patient satisfaction scores. You can read more Symplast reviews in our ‘Reviews section’.

Our Thoughts

Symplast EHR (Electronic Health Record) Software is a comprehensive cloud-based software solution for plastic surgeons and aesthetic centers. The software helps you to stay connected with your patients and provides them with the peace of mind that comes with knowing their doctors are available. In addition, Software's mobile app makes it easy and convenient to prescribe medications from anywhere at any time. Symplast is worth considering if you are looking for a comprehensive software solution for your practice.

Symplast Features

The Patient Flow Management feature is designed to help you manage your patient loads more efficiently. By providing you with tools to track patient visits, schedule appointments, and monitor wait times, the Software can help you keep your patients flowing smoothly through your office. Moreover, it can also help you identify bottlenecks in your patient flow and make adjustments to improve efficiency.

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The inventory Management feature provides tools to track your inventory, manage stock levels, and reorder supplies. Keeping track of your inventory levels ensures that you have the supplies on hand when needed. In addition, Symplast Software's Inventory Management feature can help you reduce waste, save money, and improve your practice's bottom line.

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The Claims Management feature of the software is designed to help you streamline your claims processing. With this feature, you can submit claims electronically, track claim status, and receive real-time updates on claim payments.

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Symplast EMR software's reporting and analytics feature give you the ability to track your practice's performance. With these tools, you can generate reports on patient visits, staff productivity, and more.

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Pros and Cons of Symplast

Pros

  • Tailored specifically for the aesthetic industry
  • Comprehensive practice management features for efficient operations
  • Customizable templates and workflows to suit different practice needs
  • Marketing analytics provide actionable insights
  • The patient app enhances overall patient engagement and satisfaction

Cons

  • Learning curve for some advanced features
  • Dependency on stable internet connection for cloud-based features
  • Customer support response times may vary

Symplast Reviews

Overall Rating

4

25 Reviews

Rating Distribution

5

star

(14)

4

star

(5)

3

star

(1)

2

star

(2)

1

star

(3)

October 2023

Supoort is impossible to get a hold of

Kat

Medical Practice

Ease of use

8

Value for money

8

Customer Support

4

Functionality

4

Pros

The visual appeal of the interface made it pleasing to navigate, especially when accessed from a mobile device.

Cons

During the transition to another EHR system, attempts to obtain digital medical charts from the current provider have been met with unresponsiveness, suggesting a lack of cooperation. This experience has left a negative impression, as communication difficulties arise particularly when seeking assistance during the departure process.

October 2023

ZERO stars

Sarah

Medical Practice

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

Pros

Each patient is equipped with a dedicated media file, simplifying the utilization of side-by-side photos.

Cons

The costliness of the service, coupled with its lack of user-friendliness and challenges in accessing support, has led to frustration, especially when encountering obstacles in tasks like package creation and data exportation upon discontinuation of the service.

June 2023

This product is too young

Terry

Plastics

Ease of use

10

Value for money

8

Customer Support

8

Functionality

3

Pros

Learning to operate the system was straightforward, and its array of photographic features added to its user-friendly nature.

Cons

The product's relative youth is evident through recurring issues such as system crashes, overload, and missing features, exacerbated by delays in obtaining timely assistance to resolve these issues.

January 2023

Symplast does it job!

Denise

Information Technology and Services

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Pros

Notable highlights include the ease of scheduling, charting via Face Sheets, sending prescriptions through the app, as well as electronically signing and filing consents.

Cons

Frequent updates and the requirement for Symplast's tech team to customize consents contribute to a sense of inconvenience, with a preference expressed for more user control over the customization process.

August 2022

It gets the job done but leaves a lot to be desired

Rod

Medical Practice

Ease of use

3

Value for money

3

Customer Support

8

Functionality

3

Pros

The interface maintains a clean and intuitive layout, enhancing user experience.

Cons

Despite the company's regular micro-updates, recent changes affecting media organization have been received negatively due to limitations in customization options and formatting challenges when integrating content from external sources like Word.

May 2022

If you like charting using iPads only it�s a good fit for injectable practices

John

Health, Wellness and Fitness

Ease of use

8

Value for money

2

Customer Support

8

Functionality

8

Pros

The inclusion of a messenger for querying the medical director and the capability to send photos or engage in live video chats are valuable features.

Cons

The software's design primarily for iPad usage presents challenges for users who prefer laptop-based charting, highlighting a preference for more versatile platform options.

April 2022

Symplast is terrible plain and simple

Rachit

Medical Practice

Ease of use

2

Value for money

5

Customer Support

2

Functionality

4

Pros

While the sales team is commendable, other aspects of the service do not meet expectations, leading to disappointment post-contract signing.

Cons

Feedback from a new Medspa indicates dissatisfaction with Symplast's post-sales service, with perceived discrepancies between promises made during sales pitches and actual performance, leading to frustration and a warning to potential users.

September 2021

Symplast User for years

Joanne

Medical Practice

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Pros

Significant advantages include its compatibility with MAC systems and its complete mobility, though there is room for improvement in terms of ease of use.

Cons

Despite ongoing software updates, occasional glitches occur, necessitating prompt resolution, although the company is commended for its responsiveness in addressing these issues.

August 2021

Great software!

Jodi

Medical Practice

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Pros

Symplast offers several unique features that are not found in other systems within the plastic surgery field, enhancing overall user experience. The app facilitates seamless patient communication, particularly during virtual appointments, which proved invaluable during the pandemic. Moreover, the support team, especially Ben, is highly dependable.

Cons

System updates occasionally disrupt operations, a common occurrence across similar products, albeit manageable with appropriate adaptation and support.

July 2021

The Future of digital patient engagement and personal electronic health records

Jamie

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

Symplast's software boasts an exceptionally user-friendly interface, coupled with a comprehensive range of features, setting it apart from competitors. Previous experiences with other vendors highlight the superior organization and ease of use provided by Symplast. The absence of issues encountered with previous software solutions underscores its effectiveness.

Cons

No specific dislikes were mentioned.

Frequently Asked Questions

The typical users of Symplast include plastic surgery clinics, cosmetic practices, and medical spas.