Total 2 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

50%

3

Stars

50%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

J
Jane

Hospital and Health Care, 1-10 employees

4.0

Great built-in compliance

Pros

S4PT has exceptional built-in compliance features and AI capabilities. It is important to understand that having an English major does not always mean having the skills to create defensible documentation. Once I realized this, I saw that no other system is as dedicated as S4PT in helping ensure payments are processed quickly and efficiently.

Cons

Although I had to learn how to use the program when I first tried it a few years ago I'm confident that many things have changed since then. Fortunately all of my new DPTs and PTAs found it easy to onboard and have described it as their top EMR experience so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

S
Samantha

Hospital and Health Care, 11-50 employees

3.0

User friendly software

Pros

The system ensures Medicare compliance and authorization while keeping up with current changes. It is userfriendly and the company is dedicated to product quality compliance and assisting PT clinics with maximizing reimbursement efficiently. The owner and VP are heavily involved in software development and welcome discussions.

Cons

The flow sheet and daily note view options could use improvement, as they involve too much unnecessary clicking. Evaluations and notes need to be made more efficient and flexible. Searching for patients in active or inactive therapy lists is not as seamless as it could be. Also, the scheduling and front desk platform would benefit from upgrades to make them more user-friendly and efficient. The admin tools for reports and documentation families could also be enhanced for better functionality. Lastly, the software upgrade process feels quite slow and could be improved.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6