TheraOffice Reviews

Pros

Billing software is very simple to use. Our claim rejection rate is far below industry standards and physicians praise how readable and complete our reports are.

Cons

A few alerts take several clicks before a task is finished. It's a minor issue but the latest update introduced extra steps.

Pros

Flexible design makes it possible for clinicians and organizations to tailor reports and user functions to their needs. Their team responds quickly when questions come up. One payer needed a specific documentation change and the team worked out a solution by creating a custom report for that payer. They moved quickly enough that I was able to submit a claim in the new format by the end of the business day. I haven't locked a document without charges included. Built-in safeguards make sure plans of care are signed and prevent unauthorized patient visits. Business reports are useful for keeping track of how the business is doing. I especially appreciate the integration with FOTO which saves time by showing its information in a patient's case right in there. The fax feature is another time-saver and its system log provides proof of documents sent and received. Creating tasks for the team has also made us more efficient by cutting down on unproductive communication.

Cons

I'm still struggling with the accounting system. Its module isn't as user friendly as the others.