TherapyPMS Reviews

Pros

Using their products and software has helped me expand my practice while keeping everything organized. Also it supports strong compliance and makes it easier to stay aligned with all SOPs and maintain fidelity across the board.

Cons

I'd still love to see more functionality around data collection, along with better support for electronic forms that clients and practitioners can complete online.

Pros

Whenever issues come up or training is needed, the team is quick to respond. It also integrates well with clinical management platforms which has been a real plus.

Cons

There are occasional problems with billing and claims outputs although they usually get fixed in a reasonable amount of time. It would also be better if there were direct integration with platforms like Gusto.

Pros

Managing patients with Therapy PM is easy especially considering how much the platform offers for the price. The value is excellent and customer support is consistently available and quick to resolve any concerns that come up.

Cons

Well there really isn't anything I dislike about it. It covers everything our practice and staff need.

Pros

Right away the customer service has been outstanding. Whenever I suggest a new feature, the team is open to feedback and genuinely works to accommodate what I need. The system is simple to navigate and having everything in one place is a big plus. The built-in messenger is one of my favorite parts because my therapists and I can communicate about patients on a HIPAA-compliant platform.

Cons

Every now and then the system has a few glitches and certain features stop working. That said once I email support, they respond fast and usually resolve the problem very quickly.

Pros

The system is well organized and most of the things I need are fairly simple to locate.

Cons

Getting in touch with customer service hasn't been very good. I moved to Arnmend for billing but I still have to deal with the same representative there now.

Pros

Its staff has been friendly and really easy to work with throughout the process.

Cons

The reporting could be better and the office-side functionality needs more organization tools and built-in notifications to help manage paperwork.

Pros

Scheduling has been the biggest advantage for us especially being able to run payroll directly from the schedule. TPMS has also made billing much more manageable. Moving over from Amromed's previous platform to TPMS was a very smooth transition.

Cons

It's been a great product overall and I really don't have any complaints about it.

Pros

Using this software has been a really positive experience. It's very simple to use, doesn't feel outdated like a lot of other systems and it's easy to navigate from one area to another.

Cons

I don't have any complaints about this software.

Pros

The software is pretty easy to use. The team is accessible and quick to respond and the rest of the staff have reached out right away whenever questions came up or concerns needed attention. The software also meets industry standards and seems comparable to other platforms in the field.

Cons

At this point I really do not have any complaints. There were a few minor issues during the initial rollout but everything has since been worked out and resolved.

Pros

From day one the system has been very user friendly for both providers and administrators to use. The billing side is especially efficient which takes a lot of stress out of the process and gives you real peace of mind.

Cons

One thing that would make it even better is giving BCBAs access to RBT notes so they can keep up with how daily sessions are going.

Pros

Scheduling seems effortless with this software and the whole system is very user friendly.

Cons

I didn't run into any issues with it.

Pros

Right from the start the customer support has been fabulous. The team responds quickly, stays attentive and works with you to make sure the training fits your needs. The software itself is simple to use and they also help ensure everything is set up and running correctly.

Cons

They regularly check in to ask what features users would like to see and honestly I don't have any problems or concerns with the program at all.

Pros

They're willing to integrate with just about any data collection or accounting software which makes the platform very adaptable.

Cons

I'd still like to see them expand their offerings and provide more services than they currently do.