Therasoft Reviews

“Not sure I'd reuse them

Pros

Once I set everything up, filing claims was easy for me, and taking notes was fairly simple as well.

Cons

I often find the video functionality to be unreliable, and the customer support falls short. The phone representatives usually lack the necessary knowledge, the FAQs are outdated, and the training videos are of average quality.

“Significant issues

Pros

Managing client contacts was easy for me, and the practice management tips provided were very helpful.

Cons

I face difficulties with logging in and have had to reinstall my ID frequently.

“Drop in reliability

Pros

The system's functions are fantastic, and many of them have been instrumental in running my business smoothly. I utilize the website, email, video, and all other available functions.

Cons

Therasoft's reliability has declined, making it difficult to trust that it will function properly when needed. It's causing me more and more issues.

“Issue consent for telemental health

Pros

I can handle all my electronic records, insurance, client notes, and billing needs in one place.

Cons

Despite using Therasoft for telemental health for over six months, I've experienced ongoing glitches. Thankfully, recent repairs have improved its performance.