Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 24 users reviews
4
Rating Distribution
Positive
75%
Neutral
25%
Negative
0%
Starting Price
$69
per month per clinician
Therasoft Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Patient Portal
- Mobile App
Therasoft Features
Scheduling Calander
This feature helps psychiatrists manage client appointments through a calendar integrated with client data. Users can click scheduled times to view appointment details, select client names to access registration records, and open the Attendance page from the calendar. The calendar also uses color-coded activity statuses, giving users a quicker way to distinguish appointment statuses at a glance.
Progress Notes
Therasoft provides a range of progress notes designed for specific therapy types or billing requirements. It supports various formats, including Standard, QuickNote, BIRP, SOAP, and Medicaid BIRP, while some also include billing-unit calculations. Notes are date- and time-stamped, and therapists can record multiple progress notes per client session.
Treatment Planner
The software allows therapists to plan complex cases by setting personalized goals, objectives, and interventions through its treatment planner. The planner supports DSM IV and DSM-5 standards for documenting diagnosis and also enables users to create multiple treatment plans while maintaining records history for each client.
E-prescriptions
Therasoft includes an integrated e-prescription feature that lets practitioners create and send prescriptions to pharmacies. Practitioners can select medications from drop-down lists, then enter patient details, effective dates, refills, dispense units, and pharmacy notes before submitting prescriptions.
AI Billing Agent
The AI billing agent supports revenue cycle workflows through automated claim status monitoring, ERA auto-posting, and secondary claims automation. Furthermore, its revenue cycle dashboard tracks the practice’s financial health in real time, giving users visibility into key billing and payment metrics.
Pros And Cons of Therasoft
Pros
Website-based new-client registration may reduce front-desk workload
Custom form creation allows practices to tailor intake forms to their workflows
Accessible treatment plans can provide context for session notes
Cons
Non-intuitive program that may require continuous administrative oversight
Submitting repeated support tickets for the same issue may delay problem resolution
Therasoft Pricing
Base Plan |
|---|
$69 per month per clinician |
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Disclaimer: The pricing details were last updated on Sep 02, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Therasoft Reviews
Total 24 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars38%
3
Stars13%
2
Stars13%
1
Stars0%
Share your experience
Alicia
Mental Health Care, 1-10 employees
More than a year
“My experience with EHR”
Pros
Writing progress notes was easy for me, and there were no problems, so the whole process went smoothly and without any problem.
Cons
I found it more challenging to use in assessments for my mental health clients.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Philomena
Hospital & Health Care, 1-10 employees
More than a year
“Good product, Overall”
Pros
I think Therasoft is a great platform. What I particularly appreciate is how much information is readily available on the calendar, giving providers a quick overview of important details.
Cons
The program tends to run slowly and sometimes freezes.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Linda
Individual & Family Services, 11-50 employees
Less than 6 months
“Very easy to use”
Pros
I found it easy to use and access. Although I have only used it once it responded quickly.
Cons
I wish I had learned more before diving in having a better grasp of its different components would have been beneficial for my daily usage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
How long has Therasoft been around?
Therasoft was founded in 2008 and has been providing practice management software for mental health professionals for approximately 18 years.
How Do I Check My Therasoft Merchant Account’s PCI Compliance Status?
To check your PCI compliance status, sign in to your Clearent merchant account, select Data Guardian, and then select Summary. It will show PCI compliance status and questionnaire completion date.
How do I set up a client for a Therasoft telehealth session?
To set up a client for a Therasoft telehealth session, open the Individual tab and select View Clients, choose the client, and open the Client, Portal, or MyTherapist tab. Enter a four-digit client code and select Send after confirming the client’s email address and phone number. Therasoft then sends the client an appointment email along with the session link.
Can I contact Therasoft support for a software issue?
To get help with a Therasoft software issue, users can submit a support ticket through the Therasoft Support Center or contact the support team by phone, chat, or email. The Support Center also provides a knowledge base and community for troubleshooting and software-related questions.
How do I update the billing provider address on a Therasoft claim if the ZIP code is incorrect?
If a Therasoft claim is denied because of an incorrect ZIP code, you can check the Billing Provider Address in Box 33 of the HCFA claim. Then submit a support ticket to Therasoft with the updated address. After the zip code is updated, submit the corrected claim.
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