VistA EHR Reviews

“Supporting Vista means supporting Vets

Pros

It works great and is free for our welfare center for military vets (who deserve the best). I did recommend it if you're looking for a reliable, no-nonsense EHR.

Cons

I am a happy client and have no complaints to report.

“Our trusted EHR for senior Vet care

Pros

Since the VA launched VistA back in 2019, we’ve been using this EHR to make treatment processes smoother for our honorable vets by automating prescription refills and easily sharing records with other consultants. Plus being free and packed with all the standard features you'd expect from open-source software it really helps us stay within budget.

Cons

The VA should really consider working on the system interface. It’s powerful, sure/checks most of the boxes – but it looks like something from the 90s!

“Too soon to say anything

Pros

The system is user-friendly and easy to customize according to our patients needs. Scheduling has become easier with this software too.

Cons

No complaints so far, too early to recommend.

“Great experience

Pros

I like how the system is easy to use and easy to manage for all the staff members.I also like how you can easily customise records according to each patient. I recommend this software to my fellow colleagues.

Cons

No cons to share at the moment.

“Userfriendly but support services need to be improved

Pros

The layout is straightforward and easy to understand. I especially like the billing and scheduling feature,it really helps speed things up for our company.

Cons

The customer support is of no value, they rarely respond let alone fix your problem or guide you.

“Easy to learn and use

Pros

Overall, I would say it is good software to have. It is user-friendly and easy to learn or use even for beginners. The customer support is also satisfactory.

Cons

Nothing that comes to my mind when I think about the negatives.

“Vista is a reliable software

Pros

I personally like its voice recognition feature, it really takes writing notes and making reports to the next level! Their updates are also very innovative.

Cons

Bad at customization and honestly to me it is the biggest drawback. Plus the customer service is also not very helpful and cooperative.

“Secure and reliable

Pros

We are very much satisfied with the product. Our workflow is much better and we are able to manage all our activities from one software. Our information is also secure in the system.

Cons

Nothing bad to say about Vista.

“Useful for everyone

Pros

It offers a lot of useful features for both administrative and medical staff, and the patient portal works the way we expected.

Cons

A little learning curve is involved as it took me some time to get used to it.

“Customizable software

Pros

All the features are according to our liking and the ones that were not we customized easily. The customer service is so friendly we never feel embarassed when contacting them.

Cons

Everything is as per our preference so no complaints.

“Support team is non existant

Pros

The software keeps our records organized and makes communication a lot easier and faster.

Cons

The customer service and technical support is of no help and we are often left stranded.

“Served us well

Pros

The software has had a positive impact on our practice. With its help we are able to manage patient appointments and billing a lot better.

Cons

I wish VistA had more options for customizing the dashboard view.

“Works fine

Pros

We have been using this to keep our records electronically and it works fine. It covers the basic functionality.

Cons

We do not know how to change the options and customize it.

“Reliable choice among many

Pros

It has a clean dashboard and creates customized workflows to help us manage everything we need with no external help.

Cons

The patient charts do not auto-save and we need to click every time which our doctors sometimes forget about.

“Good but not the best

Pros

Their voice recognition feature makes it very easy for us to dictate notes or write reports.

Cons

Their customer service should add a chat feature because it is not always easy to get through on the phone.

“Saves us time

Pros

The software dashboard is great and gives us all the information we need at a glance. We can customize the templates and cut down processing time.

Cons

The training was not very easy to follow and we were still confused after the presentation. We figured it all out on our own.

“Comprehensive solution for all your needs

Pros

VistA has streamlined our practice management by providing the records, billing and scheduling in a single solution. We can now quickly process paperwork and save ours and the patients time.

Cons

There should be a better interface for the patient portal to facilitate them.

“Cannot say much yet

Pros

We have only started using this program and although the training went very well and they continue to follow up to ask about our progress, I cannot make a definitive statement on the usability.

Cons

One thing I have noticed is that there are not that many customization options for the templates.

“Simple and practical

Pros

I have found this software to be very user-friendly. It has a simple interface that all my employees can use with ease. We are also happy with the customer service because they are quick to respond to our complaints and patiently walk us through the solution no matter how many times we call them.

Cons

I have nothing to complain about.

“The best software I have used

Pros

Everything is just great about this software. From their extremely helpful customer support to all the amazing features, it is by far the best software I have used. Super flexible and user friendly.

Cons

I am not a fan of maybe one or two of their features but other than that, I would highly recommend it.