Total 25 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

48%

3

Stars

12%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Ann

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
February 2022

Workable Product

Pros

Moving over to this system was seamless for me. The programs are easy to use.

Cons

I didn't get answers for some of the quirky things that happened.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Celeste

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
February 2022

Everything we need

Pros

All aspects of XL Dent are easy to use for the most part.

Cons

Updates sometimes change things I like or am used to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raquel

Consumer Services, 1-10 employees

Less than 6 months

5.0
January 2022

Love it!!

Pros

I have used many other platforms, and XL Dent is by far the best one! It is easy to use for scheduling, billing, etc. We love it!

Cons

I can't think of any cons right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Denise

Medical Practice, 11-50 employees

More than a year

5.0
January 2022

Long time XL Dent user

Pros

It's very intuitive, and new hires love the online videos they can watch to learn all the ins and outs!

Cons

The way statements are done, the messages they put on statements, even when we're waiting on insurance, sometimes upset our patients. If we "nice-up" the message, it doesn't get the point across to those who are past due!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brittany

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
January 2022

XL Dent Review

Pros

For me, accessing patient demographics and account history is very easy and doesn't pose any difficulties.

Cons

Moving between patients and transitioning from patient demographics to clinical details is cumbersome and inefficient.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7