XLDent

XL Dent user since 2005

Pros

I find that using this software in our office is quite simple and uncomplicated.

Cons

After using the product for a while and understanding its limitations, I created "workarounds" to make it fit my needs. However, I lost those options when updates were made.

Full featured dental practice management software

Pros

It's similar to other more popular practice management software but comes at a much lower price.

Cons

It could be more efficient and require fewer clicks to complete some tasks.

review of XL Dent

Pros

My number one reason is its ease of use. Simplicity is always best for me.

Cons

I'm frustrated by not being able to retrieve what was once available or having to pay monthly for a program that shouldn't have a fee.

Decent dental software

Pros

The support is wonderful, but I think the software could use some work.

Cons

I've submitted suggestions before, but the software remains unchanged. It's not very intuitive.

Antiquated

Pros

The company used to try updating and customizing for us, but that has stopped, and they are now very outdated on features.

Cons

They stopped collaborating with us on specific office needs.

A Dentist 4 Kids review

Pros

I really like the overall user experience because it integrates seamlessly and functions efficiently with XLImage.

Cons

I don't really like the charting features, especially for charting incipient and primary decay, but that's probably a personal preference.

Christine D.

Pros

I appreciate the customizability in many modules of the software. The appointment book is easy for managing patient appointments, and the charting feature allows for customized templates, enhancing efficiency and accuracy.

Cons

Separating business transactions from clinical ones is inefficient. Jumping back and forth is cumbersome, and tooth charting lacks detail for partials.

Dental office review of XLDent

Pros

The ease of use stands out for me. Support help is very easy to get in touch with, and they are very friendly and helpful.

Cons

I don't like how some records are not locked and can be easily deleted.

Software developers need to design with a client as part of the process,

Pros

I enjoy the chart view and appointment view features, and I also appreciate the comprehensive practice account reporting.

Cons

The module for daily dental chart records is extremely disappointing and falls short of our expectations for functionality and usability in our daily operations.

New Business

Pros

As a brand-new business and the only EMR system we have used, it seems to do what we need. We aren't sure what we might be missing because we have nothing to compare it to. I like that they do regular updates and added the XL connect feature. The scheduling system is sufficient, and the dentist has no complaints on his end.

Cons

I wish I could customize the schedule more to show the age and insurance type for each appointment since it affects how we schedule patients. I also wish there was a way to check a patient out without closing the chart so the doctor can access it again.