Hospital & Health Care, 11-50 employees
More than a year
“Helps the Office”
Pros
It's easy to store patient documents and allows electronic paperwork completion, enhancing efficiency.
Cons
I wish it were easier to create custom documents and have them automatically stored in the patient's file.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“Ease of appointment scheduling with Yapi”
Pros
The entire team finds YAPI easy to use and customize. Its integration with our management system is seamless.
Cons
Nothing yet. I still need to explore the other modules available through Yapi and integrate them for better efficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Love Yapi”
Pros
Text message reminders to patients have lightened our workload, and the in-office alerts keep all staff informed about patient statuses and cancellations. It's a hit here!
Cons
Sometimes, there are technical difficulties when creating an email, but the great team is always available to help over the phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“Best patient management dental software”
Pros
Their features are fantastic and user-friendly. The intraoffice communication and dashboard keep us on schedule and highly efficient. Patients find communication easy, especially with our paperless form option, and features like text-to-pay and online scheduling have been game-changers.
Cons
It's difficult to customize emails and impossible to send mass texts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10