
Abacum Reviews
Total 54 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars15%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 101-500 employees
“Powerful planning platform”
Pros
Abacum has completely changed the way our finance team operates. With smooth integrations across the rest of our tech stack, it has become the single source of truth for FP&A. We can handle detailed scenario planning, board-ready management reporting, real time variance analysis and thorough business reviews without needing a large team. Its flexible sophisticated data model also gives us a very granular view of business drivers which helps us plan ahead with much more confidence.
Cons
Because the platform is so powerful and flexible, there is a bit of a learning curve especially when it comes to building more complex models. Still the support and onboarding teams are very responsive and helpful which makes the ramp-up process much faster.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 101-500 employees
“Helpful setup process”
Pros
Right from the implementation phase, the team handled the setup and got everything running for me. They were a very helpful group throughout the process.
Cons
With everything moving toward AI, I'd ideally like to see more enhancements that make the product even more plug and play. Even so this tool is still much better than the others I evaluated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Human Resources, 500+ employees
“Powerful live dashboards”
Pros
It is simple to use not only for Finance but for the wider teams as well. The ongoing support from the account management team and product team has also been consistently strong. It is helping our company scale by combining very detailed financial statements with business inputs in one place. On top of that the platform lets us build dashboards that help key decision-makers review KPIs live and collaborate directly with team members and Finance.
Cons
Nothing significant to point out. Performance has been amazing and the data connectors, model usage and permissions have all been working well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
“Flexible FP&A powerhouse”
Pros
This tool is a powerful platform that handles the complexity of FP&A really well. It offers a lot of flexibility which makes it possible to tailor it to your specific needs.
Cons
It gives you the flexibility you'd expect from Excel but with a better interface and a much more organized way of working.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer Software, 101-500 employees
More than a year
“Changed our finance team's efficiency”
Pros
This platform has completely changed how our finance team operates. Its smooth connections with all our other systems make it the absolute reliable center for our planning and analysis. It lets our small team handle detailed what-if planning, create reports for leadership, compare actuals to plans in real time and conduct thorough business check-ups. The adaptable and advanced data structure allows us to examine the key parts of our business in fine detail and plan ahead.
Cons
There's a small learning period because the platform is so powerful and adaptable particularly when constructing intricate models. However their support and setup teams are very quick to reply and do a great job helping you get up to speed faster.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
“Effortless customer first setup”
Pros
Using it has not been a hassle and the implementation process was handled in a practical, user friendly way. On top of that the team's customer-centric approach really stands out and makes the whole experience feel well supported.
Cons
The only limitation I have noticed is that non-API integrations only provide point-in-time information. That said this is fairly expected and it should improve as it expands its range of ERP partnerships.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Consulting, 101-500 employees
“real time team alignment”
Pros
Real time visibility into the data makes everything more transparent and helps keep every stakeholder on the same page. It has played a big role in strengthening and improving our financial planning process.
Cons
Well getting started does take some training especially for more complex teams but once everyone is up to speed, the platform becomes highly efficient and dependable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Financial Services, 101-500 employees
“Collaboration that transforms planning”
Pros
The collaborative tools on this platform really change the way teams work. Cross-functional departments can coordinate without friction which makes strategic decisions and financial planning much more effective.
Cons
Getting everything set up at the beginning took a little while but after the configuration was done, the platform worked efficiently and without issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 101-500 employees
“improves teamwork”
Pros
Having all our financial data centralized in one platform has made teamwork much better across departments. Multiple people can work from the same real time information at once which makes it much simpler to stay aligned on financial plans, strategy and decision-making.
Cons
The platform is powerful but setting up more complex reports does take some training at the beginning. That said the customer support team is excellent and gives very helpful guidance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Computer Software, 101-500 employees
“Scalable planning made easy”
Pros
It has been a very user friendly platform for our team and it's made financial planning and analysis much easier for my company. Another big plus is that it can grow with us so we don't have to worry about needing a different system as we scale.
Cons
Yes it is definitely a powerful tool so there's a bit of a learning curve at first. That said the support team is responsive and helpful and they do a really good job of making onboarding feel smooth.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 101-500 employees
“Faster planning with better data”
Pros
After 6 months of using it the time we spend on manual reporting and building reports has dropped to a small fraction of what it used to be. It does a really good job of connecting actuals with forecasts, letting us drill all the way down to ledger and transaction-level details and pulling in multiple data sources for planning and analysis. The implementation team was excellent and had us fully up and running in just 4 weeks which even allowed us to complete our full budget planning in the platform. Whenever more complex situations came up, our customer success manager and support team were very helpful in guiding us toward the best setup or a workable solution. They're also very open to product feedback and willing to add feature requests to the roadmap. Overall it has helped us create better plans, with more detail and stronger data, than we were ever able to do with spreadsheets.
Cons
Honestly nothing major to call out. Any time we have run into product limitations, the team has been very proactive about offering workarounds or considering improvements for the roadmap.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Capital Markets, 101-500 employees
“Fantastic support experience”
Pros
Customer support has been exceptional and the platform has been simple to manage, implement and roll out. It's a very flexible tool that makes reporting, modeling and similar tasks easy to build. I also like how often the team updates the software, asks for user feedback and keeps introducing new features. On top of that their IT Academy offers plenty of detailed guidance and best-practice materials.
Cons
It would be more useful if budgeting and forecasting could combine formulas with manual inputs since at the moment it has to be one or the other.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 101-500 employees
More than a year
“Outstanding help desk”
Pros
The help desk and the program's dependability have been outstanding during our entire journey of automating our financial models.
Cons
My only current wish is for more development in the charting tools to fully match some reporting capabilities we already use in Excel or Google Sheets though I'm confident this is on the way.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer Software, 101-500 employees
Less than a year
“Great overall feel with detailed drill-down”
Pros
Overall feel of using the platform is one of its strongest points, particularly the ability to click into a number and see all the underlying details.
Cons
Reviewing the forecasting tools, there are still a few features that could be built to lessen the manual work for finance groups.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Non-Profit Organization Management, 101-500 employees
Less than a year
“Simple for all, powerful for finance”
Pros
So many things! It's simple enough for colleagues outside finance to learn, yet powerful enough for any task our finance group requires. Great links to our other systems through its API. Wonderful support. The company is always rolling out new features and enhancements.
Cons
Honestly we've had no problems. If anything because we're a charity, we just had a couple of unique points to resolve since our perspective differs from a standard company. Their setup team was fantastic in helping us sort that out and they've already made a few tweaks based on what we required.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Media Production, 101-500 employees
More than a year
“Major step forward for workflow!”
Pros
We began using the platform a year ago. The support team was very hands-on during the setup, helping us build all our models. They are consistently quick to reply and clarify any questions we have, both now and during the initial phase. Bringing this tool into our financial workflow has been a major step forward. In the past, our team wasted many hours on repetitive tasks and pulling data together. This integration has made a massive difference in our daily work, freeing us up to focus on bigger-picture choices.
Cons
So far we haven't run into anything that doesn't meet what we were hoping for.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Medical Devices, 101-500 employees
“Clear data version visibility”
Pros
Having clear visibility and being able to compare different data versions is really valuable.
Cons
Getting everything set up takes quite a bit of time before you can use the software properly and you really need to stay focused to understand how to use it correctly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 101-500 employees
“Fast rollout with committed team”
Pros
Getting started with it was quick and the implementation went really well. The team is committed to getting you up and running in a short amount of time. The system is amazing overall.
Cons
The workflow could be improved although it's already being worked on and continues to develop.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 101-500 employees
“Powerful planning value”
Pros
Abacum has been a game changer for us as our organization grows. We were up and seeing benefits within just a few days of starting the implementation which made a strong first impression. The platform looks user friendly while still being very powerful and that balance is not easy for most tools to achieve. It has helped us open up access to financial data across the company and strengthened internal planning in a real way. Their team is responsive and genuinely customer-focused but honestly one of the best parts is that you do not need to rely on them much because the product is so user friendly. Even for those of us who are more focused on business KPIs than formal data management training, it has been very approachable and useful.
Cons
We spent a lot of time evaluating FP&A platforms because, as a smaller organization, this was a major decision for us. After all that diligence, we can confidently say we do not have a single regret. We absolutely made the right choice.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Oil & Energy, 101-500 employees
“Flexible reporting for stakeholders”
Pros
Their reporting features let us customize the financial story for different audiences whether it's VCs, banks or internal management without needing to create separate models every time.
Cons
When models get really large, they can be harder to move around in and navigate efficiently.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10