EazyStock Reviews

“Order planning improved!”

Pros

Planning orders with this software has been a really positive experience! The fact that its suggestions are always built on the latest sales figures makes the planning feel much more realistic and dependable. It helps a lot with controlling inventory better and overall the system makes order planning far more transparent, efficient and manageable.

Cons

However it does feel a bit too rigid and KPI reports can't be customized individually.

“Clear navigation”

Pros

The layout is easy with clear visuals and navigation that make the software simple to use.

Cons

Honestly there's very little to complain about. Over the 18 months we've been using it, it has made a dramatic difference to our business.

“better ordering and stock control!”

Pros

Getting started was easy and it's been simple to understand from day one. It has oganized our daily ordering process and helped us improve overall stock efficiency.

Cons

A downside is that it isn't truly live so the data can sometimes be a day behind which occasionally causes issues for us.

“Amazing platform!”

Pros

After more than a year of using this software it has had a real impact on my daily work by saving me a lot of time and making the whole process much more manageable. The platform offers thorough demand planning and uses advanced backend calculations to produce order recommendations which results in very accurate forecasting. Another big plus has been the integration with Merlin which has worked smoothly and added a lot of value. Marek our account manager has also been great throughout, always quick to respond and very supportive whenever any issue comes up.

Cons

Something that feels limiting is that the system only refreshes twice within 24 hours which is too infrequent. A manual refresh option would be very useful especially after updating information in Merlin. I also think the software can be a bit overwhelming at the beginning since it seems to be designed more with advanced users in mind than complete beginners.

“Standout support”

Pros

Right away the software came across as a very capable sales history and forecasting tool, backed by a development team and real people who are there to help. It offers a huge range of features and a lot of potential for a business our size and honestly we still feel like we have only scratched the surface during setup. The onboarding took a while mostly because of our own internal IT process but their team were great throughout. They were transparent about workloads, open with information and had a really positive and honest approach.

Cons

Requires some time to get used to and it expects a certain level of knowledge from the average user. We were originally using the "Classic" interface before moving to the newer "EVO" version and the older one felt outdated and visually unappealing. On top of that the training seemed to be aimed more at advanced users who already understand forecasting algorithms which made onboarding harder to promote across the wider business.

“flexible forecasting that delivers”

Pros

From the first use the forecasting logic felt very advanced with flexibility built in where it actually matters. After the integration was in place the software started by supporting our old stock ordering reports and then gradually replaced most of them. It's a feature rich platform and it rarely feels like we're asking for something completely new. A big part of the value has come from our regular calls with their consultant especially since they've worked in the kinds of roles the software is meant to support. Over time we've kept refining how it connects with our ERP so it gets all the data it needs for accurate forecasting. They've also shown a real willingness to go the extra mile when needed.

Cons

Getting comfortable with the interface did take time because it isn't immediately accessible. Proper training is definitely needed although to their credit the training is delivered very well. Our first integration also took several months though I can imagine companies using larger and more common ERP systems may have a more plug and play experience. There are also a few tasks, like historical data refreshes, configuration updates and custom reports that still have to be requested from their team instead of being handled directly within the software.

“helpful stock visibility”

Pros

Very easy to figure out and works well for everyday use, not only for placing orders. Once you've spent a little time setting it up properly the product suggestions are really useful. If there's an unusual sale you can remove its impact from future forecasts which helps avoid over ordering. The support contact is also excellent and always helps with any issues or changes we need. It also gives very clear visibility of excess stock, overstock and end of line products.

Cons

One downside is that after making a change in the system you have to wait until the following day before the update is reflected.

“faster ordering across suppliers”

Pros

Ordering through this software is much simpler when dealing with a broad range of suppliers and it saves a huge amount of time which helps make procurement more efficient.

Cons

A few tools could be made more effective. For example buffer stocks can only be updated in bulk when the same value is entered and the way inclusions and exclusions are handled for ordering days could be simplified into easy weekdays.

“Valuable reports”

Pros

Right from the star the forecasting tool has felt like a strong data driven solution that delivers accurate and practical predictions. The reports from them have been incredibly useful and the risk of run out report has easily been the standout feature for me. The onboarding also went really well and has been one of the best rollouts I've personally been involved in.

Cons

There really isn't much to complain about. Any issues we've run into have mostly come from poor data being fed in from our current ERP system rather than from this software itself.

“Inventory planning changed for us!”

Pros

Using this software has made a noticeable difference in how we handle inventory. It's done a really good job helping us cut down on overstock and excess stock and the product recommendations are smart enough to help us serve customers better. The order fill up feature is a nice extra as well since it helps us get more out of each purchase order and boosts efficiency overall!

Cons

Still has a couple of things it could improve. It would be better if multiple users could export data at the same time and the case sensitivity issues in the system should definitely be resolved.

“Easy to use”

Pros

Right from the start it has been easy to figure out and use. Even though we're still in the early days the software already looks like it will organize our processes and support better decision making through useful data and ongoing reporting. Full credit goes to Michelle and Cristina for all their help in getting us live and for their continued support by email and Teams whenever needed. It's been genuinely appreciated!

Cons

At this stage there's nothing I really dislike. The only minor criticism is that search terms need to be entered with the correct case whether upper or lower but that's something I'll get used to quickly.

“fast orders and helpful support”

Pros

Offers a wide range of data and is easy to use. Orders can be processed and uploaded into our system quickly and whenever something comes up our customer support manager Amy takes care of it promptly.

Cons

We've only been using this for about four months so we're still coming across different issues and figuring out new ways to handle order processing. Once the column configurations are set up properly though everything becomes much more manageable.

“clearer ordering decisions”

Pros

Although I'm not heavily involved in using the software daily our procurement team regularly says it has made their work easier and given them much better visibility when making ordering decisions. I also want to give credit to the onboarding and customer success team including Mark, Amy and Michelle! Especially Amy who is always available by email or phone and responds very quickly!

Cons

Since I'm not part of the daily use of the system I can only speak from my own interactions and those have all been positive.

“Clear navigation”

Pros

Starting my new purchasing role meant getting used to a new system quickly and this has been part of my daily routine ever since. It's easy to figure out and whenever I've had questions the customer support team has replied promptly and been genuinely helpful.

Cons

Up to this point I really haven't come across any negatives with the system. At first the amount of information on display felt a bit overwhelming but I was shown how to customize it so only the most relevant details appear.

“great customization”

Pros

Handling daily ordering with the software has saved me a huge amount of time. The standout benefit though is the customer service and support team. They're honestly unmatched. Any time I have a question or need small adjustments I get excellent help and thoughtful guidance. On top of that it offers plenty of ways to customize the system around your needs which is impressive considering it still stays user friendly.

Cons

Right now the biggest drawback is that I feel stuck using the Classic interface because Evolution is still missing some functions or works differently in ways that don't suit me. The clearest example is Order Fill Up. In Classic, from the recommended order I can choose order fill up and immediately view all items with projected next order dates without having to apply filters or meet extra requirements. In Evolution I have to be in Confirmed status and also choose a fill up to option first. To me the Classic version of order fill up is far more direct and capable. I would strongly suggest keeping the same approach as Classic because Evolution's order fill up just isn't usable for my needs and that's exactly why I feel locked into Classic.

“helpful team”

Pros

Right from setup through onboarding and ongoing improvements their team has been consistently supportive and helpful. It has cut the time we spend creating purchase orders by at least 50% and the wider business now feels much more confident that we're making smarter well informed decisions. The software is also accessible and easy to use.

Cons

One part that took longer than expected was the onboarding process and it needed several rounds of software adjustments along the way. In the end though we got exactly what we wanted from the system.

“Love it!”

Pros

Ordering from suppliers has never felt this easy. I just run a quick report and all the information I need is right there in front of me.

Cons

Nothing comes to mind as a downside. Even if something did come up I'm confident their team would figure out a workaround for it.

“Accurate reporting”

Pros

Being able to manually tweak metrics in the software including ordering schedules and forecast adjustments, has been incredibly valuable for the business. The KPI reports have also been very helpful when it comes to analysis.

Cons

It would be helpful to have a few more filtering options available in some of the KPI and forecasting reports.

“reliable data and system sync”

Pros

It works well with my computer system and gives me accurate information which has been really helpful.

Cons

The search boxes are a bit too complicated and at times they don't recognize supplier information.

“fast ordering that just works!”

Pros

Placing orders with the software is really easy and that convenience has made a big difference for us.

Cons

There were a few feature related issues along the way but Marek helped us get them sorted out.

“Good support for purchasing”

Pros

Is part of our daily purchasing routine and it has really helped speed up the daily buying process. It offers a wide range of features that help guide and support the purchasing team when deciding what to buy and when to place orders.

Cons

System gives us purchase recommendations each day but it would be even better if it worked in a live environment and refreshed those recommendations more often.

“quick stock lookups and exports”

Pros

One thing that has been really helpful is being able to search stock items and check box quantities right away. It's also very useful to pull up stock alternatives without wasting time and exporting stock transfers saves me from having to type everything out manually.

Cons

I'm still new to the software so I have a lot left to learn. At the moment though there isn't anything I can say I dislike about it.

“all stock info in one place”

Pros

Navigating the software feels easy and having all the information you need gathered in one place is really convenient.

Cons

For now I haven't come across anything I dislike about the software.

“My review”

Pros

Managing more than 4000 SKUs used to be a real challenge for us especially when it came to forecasting accurately. It looks at every item individually, tracks shifts in demand and adjusts the forecast accordingly which solved a problem we had been struggling with for a long time. Another big improvement has been the ordering process. It used to take a lot of time moving information from Excel into our ERP but that is now automated which has saved the team a huge amount of time and lets us focus more on planning instead of just entering data. The dynamic lead time feature is also really valuable because it reflects real life lead times for each product so orders are forecasted using the most accurate timing possible. On top of that the support from therir team especially Cristina has been outstanding. From the initial training sessions that made sure we understood the system properly to the monthly check ins once we were actively using it, the support has been excellent! Emails are always answered quickly whenever we have questions. The part I value most is that it feels like an ongoing partnership where you keep working together to do what is best for your business and help it grow through the system.

Cons

At the beginning the only real difficulty we had with the software was getting used to some of the terminology around demand types. For example what we would normally call a best seller was labeled as erratic whereas we would describe it as fastmoving. Once you spend more time in the system and understand what the different terms mean it does start to make sense.

“excellent features”

Pros

Right from the start the software has felt like a really solid system and excellent value for money. It offers strong functions, is easy to use and integrates without much trouble. There's also a lot you can handle internally which makes it even more useful. Other than that their approach to support and licensing feels genuinely innovative which is a refreshing change in the IT industry.

Cons

There are a few areas where the reporting isn't built into the system yet but their support team can create those reports for you and send them by email.

“smart stock recommendations”

Pros

After getting through the training it becomes fairly easy to work with. It automatically suggests orders that support more efficient stock holding by factoring in demand, lead times and the target service levels we've set ourselves so we still keep that important sense of control.

Cons

Reviewing all of the item alerts can take quite a bit of time although the available filters do help make that job more manageable.

“Super dependable!”

Pros

Compared with our old ordering process this feels far more comprehensive and gives me a lot more confidence in the forecasts because it considers so many different factors. That level of detail makes it feel more accurate and dependable. Cristina, our dedicated manager has also been a big help. She's very well informed, quick to support the team with any questions and always encourages us to build our understanding of the system so we can get even more value from it.

Cons

Because the system takes so many variables into account it can sometimes feel a bit overwhelming and more complex than expected.

“better suited to larger orders”

Pros

It offers proactive suggestions for stock that is no longer moving which helps when certain items stop selling.

Cons

It seems more useful for businesses that are able to place larger volume orders and it also has spacing issues.

“No more guesswork”

Pros

One of the best parts of the software is how much guesswork it removes from purchasing since it really does the hard thinking for you. It connects smoothly with our ERP system (Merlin Business Software) thanks to the existing integration and it updates twice a day. Support has also been consistently good and our account manager Marek has been especially helpful whenever needed.

Cons

There is a slight lack of flexibility which is fairly understandable for a web based system and we do run into occasional update errors. That said those issues are usually resolved pretty quickly.

“Helped us a lot”

Pros

Forecasting is much clearer with this software and it gives a solid view of exactly when orders need to be placed.

Cons

Certain screens can feel a little overloaded with information at times.