Total 701 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Abi

Accounting, 1-10 employees

5.0
October 2018

Quick and enjoyable workflow

Pros

Quick and easy to use, I genuinely enjoyed working with this software.

Cons

Compared with systems like SAP, I feel it still lacks some important functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Gakii

Entertainment, 1-10 employees

5.0
October 2018

All core ERP features for SMEs

Pros

All the core ERP features I look for in an SME solution are included and I find it very convenient to use.

Cons

For my workflow it feels a bit limited and I would prefer if the app could send invoices directly so I wouldn't need separate billing tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Gakii

Entertainment, 1-10 employees

5.0
October 2018

All core ERP features for SMEs

Pros

All the core ERP features I look for in an SME solution are included and I find it very convenient to use.

Cons

For my workflow it feels a bit limited and I would prefer if the app could send invoices directly so I wouldn't need separate billing tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Gilbert

Food & Beverages, 1-10 employees

4.0
October 2018

Easy setup with convenient logic

Pros

Setting it up was feasible and I grasped its logic quickly which made the process smooth for me.

Cons

One disappointment for me is that it still doesn't connect with QuickBooks Canada.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

RL

Rui Liang

Accounting, 1-10 employees

5.0
October 2018

Manage tasks via iOS/Android apps

Pros

Bringing different divisions together and offering access via iOS and Android apps makes managing tasks on the go simple and I really like that.

Cons

Clearer instructions and tutorials would help me a lot because I often wish the platform offered more guidance on how to use its features effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Gilbert

Food & Beverages, 1-10 employees

4.0
October 2018

Easy setup with convenient logic

Pros

Setting it up was feasible and I grasped its logic quickly which made the process smooth for me.

Cons

One disappointment for me is that it still doesn't connect with QuickBooks Canada.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

RL

Rui Liang

Accounting, 1-10 employees

5.0
October 2018

Manage tasks via iOS/Android apps

Pros

Bringing different divisions together and offering access via iOS and Android apps makes managing tasks on the go simple and I really like that.

Cons

Clearer instructions and tutorials would help me a lot because I often wish the platform offered more guidance on how to use its features effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Laura

Electrical/Electronic Manufacturing, 11-50 employees

4.0
October 2018

Feature-packed at a great price

Pros

Running a small-to-medium business, I'm finding this product fantastic, packed with features and offered at a very reasonable price.

Cons

Certain terminology used in the interface feels confusing to me and makes navigation less convenient.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

9

L

Laura

Electrical/Electronic Manufacturing, 11-50 employees

4.0
October 2018

Feature-packed at a great price

Pros

Running a small-to-medium business, I'm finding this product fantastic, packed with features and offered at a very reasonable price.

Cons

Certain terminology used in the interface feels confusing to me and makes navigation less convenient.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

9

A

Aleksandar

Accounting, 1-10 employees

5.0
October 2018

Stable, fast, mature cloud system

Pros

Having used it Inc.'s software for more than twenty years, I've seen it evolve from MS-DOS to Windows to a mature cloud solution and I can confidently say it improves service quality, stability, speed and usability.

Cons

So far I haven't been able to identify any major or relevant bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

5.0
October 2018

simple IT platform integration

Pros

In IT, I find it user-friendly and easy to integrate with other platforms which works perfectly for my needs.

Cons

Importing data from Excel feels more complicated than it should be in my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Aleksandar

Accounting, 1-10 employees

5.0
October 2018

Stable, fast, mature cloud system

Pros

Having used it Inc.'s software for more than twenty years, I've seen it evolve from MS-DOS to Windows to a mature cloud solution and I can confidently say it improves service quality, stability, speed and usability.

Cons

So far I haven't been able to identify any major or relevant bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

5.0
October 2018

simple IT platform integration

Pros

In IT, I find it user-friendly and easy to integrate with other platforms which works perfectly for my needs.

Cons

Importing data from Excel feels more complicated than it should be in my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

ramon

Food Production, 101-500 employees

4.0
October 2018

Staff-friendly and functional tool

Pros

Delivering the features we needed while being easy for my staff to use made it a clear choice and I genuinely appreciate that.

Cons

Our reports could benefit from a redesigned layout and I believe clearer formatting would make them easier for me and others to read.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

R

ramon

Food Production, 101-500 employees

4.0
October 2018

Staff-friendly and functional tool

Pros

Delivering the features we needed while being easy for my staff to use made it a clear choice and I genuinely appreciate that.

Cons

Our reports could benefit from a redesigned layout and I believe clearer formatting would make them easier for me and others to read.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

D

David

Information Technology & Services, 1-10 employees

4.0
October 2018

convenient interface with top support

Pros

The convenient interface and extremely helpful, knowledgeable customer support have made my experience very smooth and I rely on both daily.

Cons

Up to this point I haven't found any problems although I'll continue watching for areas where improvements might be needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

D

David

Information Technology & Services, 1-10 employees

4.0
October 2018

convenient interface with top support

Pros

The convenient interface and extremely helpful, knowledgeable customer support have made my experience very smooth and I rely on both daily.

Cons

Up to this point I haven't found any problems although I'll continue watching for areas where improvements might be needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

L

Luis

Not Specified, 11-50 employees

5.0
September 2018

Excellent software, great assistance

Pros

The software is excellent, really easy to use and I've found the support to be fantastic throughout.

Cons

Haven't run into any problems since I only just began using it, the program behaves exactly as I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luis

Not Specified, 11-50 employees

5.0
September 2018

Excellent software, great assistance

Pros

The software is excellent, really easy to use and I've found the support to be fantastic throughout.

Cons

Haven't run into any problems since I only just began using it, the program behaves exactly as I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Federico

Financial Services, 1-10 employees

5.0
September 2018

Adaptable system for easy management

Pros

Adaptable and feasible, I find it easy to oversee my entire business using this software.

Cons

For me the cost can be a sticking point when comparing this to other, cheaper options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9