ERPAG Reviews

“manufacturing powerhouse for small budgets

Pros

The platform includes a lot of manufacturing and kitting tools for small businesses that I normally see only in much bigger, pricier software packages and I find it delivers excellent bang for my buck.

Cons

Shipping integration feels weaker than other services and I also experienced a steep learning curve when I first started using it.

“Limited integration..

Pros

For small business owners and people in industrial fields, it's a manufacturing and inventory powerhouse ERP platform and I find it extremely useful.

Cons

Integration options felt limited and I had difficulty connecting the system with all of our tools, creating support tickets also gave me some trouble.

“Dependable, simple, feature-rich tool

Pros

The team's experience with this tool has been fantastic. It's dependable, convenient and loaded with great features. It helped us align day-to-day operations, keep accurate inventory records, handle orders smoothly and boost overall productivity. I find the return on investment really stands out and the support team is both quick to respond and clearly knowledgeable.

Cons

To be honest, there's almost nothing I dislike about it. Every so often we needed to learn how a new feature worked but the support team stepped in and helped us get up to speed very quickly.

“outstanding support

Pros

Using the platform is incredibly simple and I find their customer support absolutely outstanding.

Cons

We don't have any complaints about it, it delivers precisely what our team needs to keep tight control over our custom manufacturing processes.

“Great and highly efficient tool

Pros

The system delivers great features while costing only a small fraction compared to most ERP systems and I find it highly efficient.

Cons

Integration with QuickBooks Desktop isn't available and I can only connect it with QuickBooks Online.

“Supports manufacturing and quickbooks

Pros

Capabilities cover a huge range, supporting both discrete and process manufacturing and I find the QuickBooks integration absolutely essential for our setup.

Cons

The learning curve feels somewhat steep because I have to work through many features and reports before becoming comfortable.

“Convenient workflow and customization

Pros

Handling everything from quotes right through to dispatch is simple and I like that the document designer lets me customize how every piece of output looks.

Cons

Navigation doesn't always match my expectations so I often rely on the "how to" guides and still end up experimenting through trial and error.

“simple setup with integrations

Pros

Setup for a small business is really simple and I find it integrates easily with QuickBooks and Shopify.

Cons

Customization options for developers seem limited and I find that restrictive when trying to extend functionality.

“Easy to use

Pros

Personally, I find it very easy to use, with quick customer support and a speedy application process.

Cons

Customer support was helpful overall but I felt the setup session was a bit rushed and I would have preferred more time to get everything configured.

“easy to understand and adapt

Pros

For me it's simple and convenient I find it's easy to use and understand even when I'm adapting the software for use outside of manufacturing.

Cons

QuickBooks integration works only as a one-way sync and I believe two-way or real-time synchronization would be far more useful.

“All-in-one capability tool

Pros

I've noticed this app brings together a lot of capabilities that you'd normally have to use multiple separate tools to get, all in one place.

Cons

Technical documentation feels fairly thin and I would benefit from more detailed explanations for advanced usage.

“promising so far

Pros

Seems promising. I will keep using it one more month to gather additional details.

Cons

The platform seems acceptable so far and I plan to continue using it for another month before forming a clearer opinion.

“Simple support with tutorials

Pros

How simple it is to reach out for assistance. There always seem to be available support slots, often on the very same day and the various YouTube tutorials are genuinely useful for my team.

Cons

So far I haven't spotted any real downsides. I've been using this for ten months now and from my experience, everything has been running very smoothly.

“Easy to learn and operate

Pros

this tool is one of the simplest to learn and operate. I really like it!!

Cons

Unfortunately i can't get the BOM to show more decimal places.

“organized cloud-based system

Pros

I find the system very organized and cloud-based and the sales, accounting and reporting tools make it really simple for me to review all the details.

Cons

One downside I've run into is the lack of Arabic language support and when trying the demo I wish I could give access to more than one user so we could test it together.

“customizable tool

Pros

What I appreciate most is the affordable pricing and how easy it is to customize documents to fit our needs.

Cons

Documentation/manual is lacking, several features aren't fully explained and I think parts of the guide haven't been updated to match the current product.

“Affordable pricing that delivers great value

Pros

I appreciate the pricing and the ability to customize documents to fit our needs.

Cons

The documentation and manual do not fully explain some features, and I think that they have not been updated to match the latest version of the product.

“Clear and satisfying BOM layout

Pros

To be honest, I found the BOM page really satisfying, the layout felt clear and easy to navigate which I genuinely appreciated.

Cons

Since it's a paid service, I realized I don't get unrestricted free access, instead the free offering limits how much I can use it, based on usage counts rather than a time window.

“Easy use with detailed features

Pros

it is really easy to use and it offers a wide range of detailed features that let me expand functionality.

Cons

Sometimes I find that certain steps take longer than necessary to complete tasks which slows my workflow.

“High cost per user

Pros

the UI looks good, easy to understand, very familiar.

Cons

Cost is high but I feel if you break it down per user, it's not bad

“The key to success

Pros

I personally found the BOM page to be very satisfying to look at.

Cons

Since this is a paid service, I find it disappointing that it is not free to use, even for a limited amount of time.

“All-in-one solution

Pros

It is quite easy to use. It has many detailed functions that allow you to expand its capabilities.

Cons

Some steps take a bit longer to complete the tasks I need to do.

“Interactive interface

Pros

The user interface looks nice, is easy to understand, and feels very familiar.

Cons

The cost is high, but when I break it down by how many users there are, it does not seem too bad.

“great for integration with QBO

Pros

What drew me to it initially was its integration with QBO.

Cons

Setting up my system took quite a while though I don't really blame them for the lengthy process.

“Quick setup, customizable apps

Pros

Quick initial setup and consistent follow-up and I find the apps highly customizable and easy to use.

Cons

From what I've used so far I honestly don't have anything to complain about.

“Practical solution for manufacturing

Pros

This tool offers a very practical answer for manufacturing challenges since it bundles all the features you need no matter what phase your business is in. I appreciate that because when I invest time and money in an ERP, it should grow with the company.

Cons

Some video tutorials appear outdated and I noticed they reference older versions which can be confusing, still, I've been able to rely on other documentation for clarification.

“Inventory control is a must!

Pros

The reason I decided to go with ERPAG was because it can easily connect with QuickBooks Online. Being able to integrate these two tools means that I can manage my financial data without any difficulty.

Cons

It took quite a while to set up my system, but I understand that this is not something the company can control.

“Qucik and efficient

Pros

We could set it up quickly and the app is customizable and easy to work with.

Cons

There is nothing in particular that I can mention that I did not like about the service.

“A smart choice for manufacturing businesses growth

Pros

ERPAG provides a practical solution for manufacturing businesses because it has all the necessary features regardless of where you are in your business journey. This is important since investing time and money in an ERP solution should support your growth.

Cons

I feel that the video tutorials are a bit outdated and should be refreshed. They provide a general idea of what I need to do, but some of them relate to older versions of ERPAG. That said, there are other resources available that I can use for help.

“Feature-rich with great API

Pros

It's feature-rich and I find it provides a great API solution.

Cons

The overall structure feels a bit unusual to me and I'm still getting accustomed to it.

“easy implementation and inventory boost

Pros

Implementation was incredibly simple, I was able to import all our legacy data without hassle. The user interface is clean, convenient and simple to navigate. Our whole team picked up the process quickly and I find it matches exactly what we were looking for. For our inventory management, this tool has been a real godsend. I've cut down inventory levels and obsolete stock which has helped boost profitability. Customers can also check warehouse availability and place orders directly, a feature I find very useful.

Cons

Customer support responds quickly and is generally helpful although I sometimes notice delays when the questions become more technical.

“Flexible platform for SMBs

Pros

There's a huge amount of flexibility when handling sales, inventory and manufacturing with this platform. I find it perfectly suited for small to mid-sized businesses wanting to bring all their day-to-day operations together. The customer portal lets me sell directly from inventory and strengthens relationships with our B2B clients.

Cons

The free trial feels limited and I wish it allowed me to test every feature before deciding to commit.

“Excellent API integration

Pros

It has a lot of functions and a good API solution for connecting with other software which is great

Cons

The structure of the software is a little unusual for me.

“Easy peasy implementation

Pros

Implementing it was very easy because we could import data from our old system without any trouble. The user interface is very user-friendly. The process was easy for all users to grasp. It was exactly what we wanted. ERPAG has greatly helped us manage our inventory. We have reduced our inventory levels, eliminated obsolete stock, and improved our profitability. With ERPAG, our customers can also view the stock in our warehouse and place orders, which has been very beneficial.

Cons

Their customer support is very quick to respond and answers my questions fast. However, sometimes when I ask them complex or difficult questions, they may not have the answers.

“A new and helpful tool

Pros

There is a lot of flexibility when handling sales, inventory, and manufacturing. This makes ERPAG perfect for small to medium businesses that want to bring all their operations together under one platform. The customer portal is a fantastic tool that allows us to sell from inventory and build relationships with your B2B clients. The price offers great value, and we have compared it with at least 50 other software options.

Cons

During the free trial, there is no option to test all the features available in ERPAG which is pretty annoying.

“Universal scope, accurate tool

Pros

The software's universal scope and pinpoint accuracy, plus its inclusivity of everything I expect, make it ideal for my manufacturing needs.

Cons

Its universal design stands out to me the most and I really appreciate how clean and precise the charting features are.

“feature-rich

Pros

Moving our operations to this tool ranks among the smartest business moves I've made in the past five years. New hires pick it up quickly so onboarding is really simple. I feel it's a great, feature-rich platform that likely has capabilities beyond what we currently tap into, yet it meets our requirements perfectly. The support team is outstanding and I find it a great value for the price.

Cons

Customizing certain documents proved to be a bit fiddly at first but the tool's team helped us every step of the way until we had it figured out.

“Easy to take the decidion you have been looking for

Pros

The software is universal and accurate, including everything you might need for manufacturing. What I liked the most was the universality and accuracy of the system. The charting is very neat and organized.

Cons

Honestly, I have nothing to complain about.

“ERPAG for managing small businesses.

Pros

Switching to ERPAG was one of the best business decisions I have made in the last five years. Training new employees to use the program is straightforward. It is a powerful program that can likely do much more than we currently use it for, but it perfectly fits our needs. The customer service is outstanding, and I believe it offers great value.

Cons

Customizing some documents is a bit tricky, but the ERPAG team provided us a lot of assistance along the way.

“Impressive functionality for price

Pros

For what I paid, I'm impressed by its functionality versus its price point.

Cons

Honestly the interface feels a bit clunky and not very attractive. I often run into loading screens which force me to rework things especially when my connection is flaky. It definitely seems the developers prioritized functionality over aesthetics, I get that but I still think a nicer-looking platform would make a big difference.

“Tailored hosted ERP

Pros

Using this hosted ERP, I really like that it feels like a tailored, custom piece of software rather than a generic cloud product.

Cons

the web interface can be sluggish at times and I'm often left unsure which capabilities are covered under each pricing tier or subscription plan.

“flexible automation and reports

Pros

Its handy units-of-measure setup lets me handle products using two distinct units of measure at once. On top of that, I enjoy the flexibility offered through customizable fields, the built-in report designer and the intelligent automation feature that aligns repetitive tasks.

Cons

the absence of fixed asset management is noticeable and I feel the Service work orders feature could use deeper functionality and exploration. I can't add much more detail right now since we're still in the trial phase, testing and validating our processes within the system.

“Stable and reliable system

Pros

Even though I'm only trialing it, I find it stable and reliable. For inventory, it provides more information and flexibility overall.

Cons

Although the layout feels clumsy and far from sleek, I don't mind since the input delivers great results and in my experience it does.

“A valuable find

Pros

I love how they deliver everything they promised to us and it also stays true to its price.

Cons

The user interface is somewhat awkward and not very visually appealing. It often has loading screens, which leads to having to redo work, especially on unstable internet connections which disturbed my workflow.

“A solid online ERP system

Pros

It is a good hosted ERP that feels like its own custom software and that's something I have rarely seen anywhere else.

Cons

Sometimes, the web interface has some lag, and I cant figure out which features are included at what price or subscription level.

“Impressive capabailities

Pros

The unit of measure system is very useful, allowing us to manage items in two different units of measure simultaneously. It also has excellent customization options, such as custom fields, a report designer, and a smart automation tool.

Cons

There is no management option for fixed assets, and the service work orders could be explored in more detail. I cannot say much more since we are still in the trial period and working on validating our processes in the system.

“A useful software

Pros

I am only customizing it right now, but it feels stable and reliable, which is very important to me. For inventory management, it provides more information and flexibility than many similar products of its size.

Cons

Although the layout is a bit clumsy and not very sleek, it does not matter too much because the results I get from the input work very well.

“Easy Xero integration

Pros

Integration with Xero was easy and simple and I found it very feasible.

Cons

It wouldn't let me manage multiple warehouses though

“All-in-one business platform!!

Pros

I really value it's all-in-one capabilities, it provides a broad set of features like inventory control, sales and purchasing modules, production management and financial tools, bringing many different business functions together on a single platform.

Cons

although this application does provide options to customize, I often hit limitations regarding how far I can tailor specific areas of the software to match my particular business workflows and requirements which can be frustrating when trying to fit unique processes.

“Comprehensive features at low cost

Pros

Access to every feature and functionality I require is available and I find the cost is the most reasonable given just how much this software covers.

Cons

The training videos actually contain useful information but I struggle to sit through them because the audio quality fluctuates a lot between videos and sounds overly robotic.