Akshya K.
Mid-Market, 500+ employees
“excellent lead tracking and reporting
Pros
From my experience, this has been one of the best ERP systems for lead management and MIS reporting and I find both areas handled very effectively.
Cons
At times, we do run into slowness and I feel the interface could use a different and more modern design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Omprakash D.
Enterprise, 500+ employees
“clear far-vision dashboard
Pros
The far-vision layout stands out to me because I can quickly view key details on the home page. I like being able to check invoices and purchase orders without navigating through multiple sections.
Cons
There is really nothing I dislike, though it would be even better if downloading reports took fewer steps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jay M.
Mid-Market, 500+ employees
“delayed support
Pros
It covers real estate business requirements well in my experience and I've found it integrates smoothly with other CRM tools. I also appreciate that updates continue based on changing regulations.
Cons
Support is not available on Saturdays and Sundays which can be a problem when help is needed on weekends. Also some basic core requirements are treated as feature requests so they end up taking longer than expected to be developed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
7
Rohit Svarna N.
Mid-Market, 500+ employees
“helpful lead follow-up alerts
Pros
One feature I really appreciate is the ERP update system and I find the popup reminders for assigned leads very helpful. It makes follow-ups easier for me and helps me stay on schedule with clients.
Cons
The only downside is that bulk uploads and report downloads can be delayed at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“decent tool
Pros
It's a decent piece of software overall and while I don't find a standout feature, I still consider it reliable for general use.
Cons
One downside is that it tends to run slower than other software options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
9
Deepa D.
Mid-Market, 500+ employees
“useful reporting and data export
Pros
Using it is easy for me and I find it very helpful for analysis, reporting and exporting data.
Cons
It can be a bit slow when adding a new record and the overall processing time also feels slower than expected.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Anonymous
Mid-Market, 500+ employees
“project-wise accounting I really value
Pros
The project-wise accounting system is the part I appreciate most and I find it especially useful in my day-to-day work.
Cons
It's quite difficult to understand and you really need proper training to use it well.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8