Frontline ERP Reviews

“easy to find notes”

Pros

Pulling documentation from a previous note makes charting faster and client goals are also simple to view.

Cons

I do not have any real concerns at this point. It would just be nice to have an option for color coding.

“Useful tutorials”

Pros

Frontline feels very user-friendly and it comes with plenty of useful resources and tutorials whenever I'm unsure how to find or access information.

Cons

Honestly there isn't anything I dislike about this software.

“Feels a bit complex”

Pros

One thing that works well is how many parts of the HRMS can be customized. We originally used only the absence management feature and later added HRMS, Frontline Central and Recruiting and Hiring once we needed a broader HRMS solution. It also gave us a place to document our certificated teaching assignments which was something our payroll system did not store at all. Having a single login to move between the different solutions is also really convenient.

Cons

At the same time it feels complex and could use improvements to make it more user friendly. It also is not really optimized for California school districts. The routing and workflow options are not advanced enough, from a programming standpoint, to support all of the rules and conditions we have to follow in CA schools. On top of that, the recruiting and hiring module does not account for merit school districts like ours, where non-teaching positions rely on civil service testing. Because of that, our non-teaching departments cannot really use the recruiting and hiring module since it does not have the functionality needed to weigh specific factors and keep a ranked eligibility list based on testing calculations.

“user-friendly platform”

Pros

The platform is very user friendly. Teachers and staff were able to navigate it without much trouble when entering absences so substitutes could be notified.

Cons

A few staff members did have a hard time figuring out how to assign substitutes for their day. It also felt like an extra feature that came with added cost.

“Positive experience overall”

Pros

Using it for both absence management and recruiting has been a really positive experience. The customer support team is one of the best parts of the platform. Whenever something comes up, it usually gets resolved within a few hours and they're always friendly and very clear when explaining what's going on.

Cons

Getting started can be a little challenging for new users. Since I've worked with it as both a regular user and an admin, I really wish there were more training videos available to help people get familiar with the system.

“Effective absence monitor”

Pros

It works really well as a substitute finder program and an absence monitor.

Cons

Customizing it for specific needs isn't very simple.