Gestionale sul Web Reviews
Total 104 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars7%
3
Stars1%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Saverio
Consumer Electronics, 1-10 employees
More than a year
“Modern fast erp with mobile access
Pros
The software runs smoothly end-to-end and I find the mobile app stable and helpful while support is consistently available.
Cons
After more than two years of using it, I can't find any negatives to report. I honestly think it's a really excellent product.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Monica
Mining & Metals, 1-10 employees
More than a year
“Simple cloud accounting automation
Pros
Access to full accounting and administrative features is convenient and I like that electronic invoicing is simple, automated and efficient.
Cons
Unfortunately, I can't customize printed documents on my own so I need to ask their team to make any changes for me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Nicola
Information Technology & Services, 11-50 employees
More than a year
“Modular system with excellent support
Pros
The feature set is extensive and already integrated and I notice that the mobile app works well for sales reps and field technicians while support is excellent.
Cons
I'd find it helpful if the automatic logout timeout could be extended to avoid being logged out mid-task because the system currently signs me out after twenty minutes of inactivity which can be disruptive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Eddj
Information Technology & Services, 11-50 employees
More than a year
“Comprehensive tools with strong helpdesk
Pros
Modules are comprehensive and easy to navigate and I rely on the mobile app, agent management module and technical support with helpdesk replies always punctual.
Cons
So far I haven't found any issues worth reporting yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Matteo
Information Technology & Services, 11-50 employees
More than a year
“feasible erp with agent automation
Pros
Overall simplicity and functionality are impressive and I find the mobile app useful, commission and fee calculations automated and customer support top-notch.
Cons
haven't come across any negative points worth mentioning. Overall I think it's a very great product and with ongoing updates it keeps getting better and more polished.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Andrea
Information Technology & Services, 11-50 employees
More than a year
“Mobile technical support made easy
Pros
The technical support feature provides detailed reports and lets the customer sign directly through the app and I find the mobile app fast and dependable while the software's visual design feels modern and clean.
Cons
It would be useful to have support for a black theme in the mobile app because it's not supported at the moment. I would also like the ability to upload photos at the end of a service visit directly from the app, currently that can only be done through the web interface.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Monica
Mining & Metals, 1-10 employees
More than a year
“Customizable fast system with analytics
Pros
Interface design is impressive, performance is fast and I notice it's easy to use, customizations, additional integrations and responsive support enhance the experience.
Cons
We haven't found any issues. Both I and my team are extremely pleased with the software, with the service we selected and with this company's knowledge and professionalism.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Giuseppe
Mining & Metals, 1-10 employees
More than a year
“Modern erp with excellent mobile app
Pros
Software is up-to-date and very easy to use and I appreciate that the mobile app for managing orders ranks among the best I've used along with excellent after-sales service.
Cons
overall I like the tool but I think the CRM could be enhanced by adding some features that are available in more renowned systems.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Daniele
Information Technology & Services, 11-50 employees
More than a year
“Mobile technical support made simple
Pros
Using the mobile app for technical jobs is extremely stable and fast and I rely on phone-based customer support which is always polite and available.
Cons
I wish there were an option to upload and archive photos directly while I'm performing the technical intervention because that would make documentation so much easier and more convenient.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Riccardo
Information Technology & Services, 11-50 employees
More than a year
“Fast mobile service management
Pros
The mobile app feels practical and simple to operate and I find managing service reports and scheduled maintenance easy while the software runs quickly.
Cons
There aren't any video tutorials available and because I'm a bit older I would have preferred larger font sizes in the interface.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Diego
Information Technology & Services, 11-50 employees
More than a year
“Comprehensive platform with strong integrations
Pros
The platform is very comprehensive and I truly value the excellent pre- and post-sales support as well as the functional graphical dashboard and API integrations.
Cons
One drawback I noticed is the standard e-commerce visual layout they provide, I think it needs a design refresh and should be made fully responsive for mobile and varied screen sizes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Stefano
Information Technology & Services, 11-50 employees
More than a year
“Integrated crm for order tracking
Pros
Fast performance and a clean visual design stand out and I use the built-in CRM to monitor every process from initial contact through order confirmation.
Cons
Personally, I think the mobile app could use some improvements to make managing orders smoother and more reliable when I'm on the go.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Riccardo
Telecommunications, 1-10 employees
Less than a year
“Cloud platform with expert assistance
Pros
My experience with commercial and technical support has been excellent and I find the cloud-based system plus start-up assistance very helpful.
Cons
okay so, I'm only beginning to use the software now (it's mainly used by my administration) so for the moment I don't have any issues to report.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nancy
Information Technology & Services, 11-50 employees
More than a year
“Automated accounting with modern design
Pros
Accounting capabilities are comprehensive, automation is strong, the interface looks modern and I rely on the fundamental accounting control tools provided.
Cons
From my side, I notice there are no instructional videos or tutorial recordings which I think would be useful to refresh my memory on some functions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Luigi
Apparel & Fashion, 1-10 employees
More than a year
“Inventory and invoicing fully integrated
Pros
Handling inventory is easy, electronic invoicing is automated and I appreciate the available APIs with real-time e-commerce integration.
Cons
not a con but I'd appreciate if the software could connect with couriers to handle and track shipments more efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Giovanni
Information Technology & Services, 11-50 employees
More than a year
“feasible system with mobile crm
Pros
System simplicity is impressive and I find the polished interface and mobile app make collecting orders effortless while the built-in CRM supports proposal creation.
Cons
Personally, I find the fonts and icons in the software's graphical interface are too small which makes reading labels and tapping controls a bit fiddly on smaller screens.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Cosimo Damiano
Information Technology & Services, 1-10 employees
More than a year
“Easy permissions and mobile reporting
Pros
Completeness and ease of use stand out and I can manage user permissions individually while adding technical intervention reports quickly thanks to the mobile app.
Cons
Honestly I can't customize the print reports on my own, they don't offer autonomous personalization.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Valerio
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Simple cloud software
Pros
Software is easy to navigate, the support team has been excellent and I find the price reflects the features I activated without needing dedicated servers.
Cons
Occasionally I find the icons inside the software are a little too small which can be especially problematic for people like me who have eyesight difficulties.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Aldo
Textiles, 11-50 employees
More than a year
“Cost effective cloud automation
Pros
Competitive pricing and cloud access make it convenient and I notice it automates accounting processes well while the mobile app is indispensable for agents.
Cons
nothing to mention here but I miss having an online or paper manual, I think it would be particularly helpful to me and my team when dealing with minor issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Food & Beverages, 11-50 employees
More than a year
“Fast multilingual cloud access
Pros
Cloud access is convenient and I find support for multiple languages and fast, modern performance very useful.
Cons
Phone support is only available in Italian which I noticed can be limiting for international users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9