Total 104 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

91%

4

Stars

7%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D

Davide

Cosmetics, 11-50 employees

More than a year

5.0
September 2022

Modern cloud system with reliable support

Pros

The system is easy and fast to use, truly cloud-based and I value the dependable support and ability to link it with external systems.

Cons

The standard package includes too few API calls and I found this restrictive for our usage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

D

Daniele

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
September 2022

Complete software with expert support

Pros

The software is complete and easy to operate and I've received excellent phone and email support, navigation is effortless and the screens feel modern and up-to-date.

Cons

Having training videos would be helpful, as I think they could make onboarding much smoother.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Luca

Machinery, 1-10 employees

More than a year

5.0
September 2022

Fast and configurable management system

Pros

Compared to many other programs, this one is far simpler to use and configure. I really like the interface and how the features are laid out. For what we use it for, it's very comprehensive and, above all, fast.

Cons

So far I haven't run into any problems and I find both the service and product excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alessandro

Food & Beverages, 1-10 employees

More than a year

5.0
September 2022

Powerful cloud erp for manufacturing

Pros

We've relied on management systems for many years and at last I feel we've found a solution that truly suits us. It's simple, speedy and easy to connect with other platforms. My company manufactures and retails dairy food products so besides the standard invoicing and order handling we needed a reliable system to manage the warehouse, batch tracking and their expiration dates, plus an automated process for supplier orders. Thanks to this tool we linked our suppliers to the platform via API, allowing them to automatically download orders so they can fulfill shipments as quickly as possible. We issue hundreds of small-value invoices every month but the automatic creation of invoices from delivery notes (DDT) saves us a huge amount of time each month.

Cons

We needed more API calls than the base package provides and I had to purchase an additional package to meet our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

E

Emanuele

Information Technology & Services, 101-500 employees

More than a year

5.0
July 2022

Quick setup with flexible customization

Pros

It was ready after just a few simple steps and I found it very easy to customize, plus the support team was available and knowledgeable.

Cons

Evaluating the iOS and Android apps, I think they could be improved, for instance by adding push notifications to enhance real-time usability.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D

Diego

Real Estate, 1-10 employees

Less than a year

5.0
December 2021

Simple invoicing with responsive support

Pros

The software is really easy to use and I mainly rely on it for invoicing as well as managing payments and receipts, the support team is attentive and responsive.

Cons

Some real estate�specific features would have been nice though I understand they're not included because I'm using a general business tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Silvia

Information Technology & Services, 500+ employees

5.0
May 2021

Flexible modular cloud solution

Pros

Modular design and a prepaid, pay-as-you-go plan make it extremely flexible and I appreciate the mobile access, Cloud SaaS deployment and top-level security, along with skilled, responsive support.

Cons

No negatives come to mind and I find the software reliable and complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

LAURA

Retail, 1-10 employees

More than a year

5.0
May 2021

Pay as you go cloud software

Pros

No installation is required since it's web-based and I find the top-up system cost-effective while the user support provides all the guidance I need.

Cons

The program covers everything from A to Z but I feel it can be a bit too detailed for small businesses like mine.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

F

Filippo

Industrial Automation, 1-10 employees

More than a year

5.0
May 2021

Anywhere access cloud platform

Pros

Access from anywhere is convenient as long as I have an internet connection.

Cons

Filters aren't always simple or reliable and I find printing can occasionally be problematic.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

F

Francesco

Import & Export, 1-10 employees

Less than 6 months

4.0
May 2021

Cross device friendly business software

Pros

User-friendly interface and tidy layout stand out and I enjoy running it on any platform, Mac, PC, tablet, or smartphone.

Cons

Every business has unique needs so I work with the technical team to refine features that are most useful for our operations.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

S

stefano

Consumer Goods, 1-10 employees

More than a year

4.0
May 2021

easy system with no learning curve

Pros

Ease of use is notable and I rarely need to contact support.

Cons

Navigating between menus can be clunky and I notice it sometimes fails to retain my work when switching pages.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

O

Omar

Law Practice, 1-10 employees

Free Trial

5.0
May 2021

convenient accounting data export

Pros

Sending data to my accountant is simple and I find the workflow easy.

Cons

I haven't found any flaws and I feel the software is very well made.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D

Davide

Mechanical or Industrial Engineering, 500+ employees

More than a year

5.0
May 2021

Versatile solution with expert support

Pros

Versatility is excellent and I value the after-sales support and knowledgeable staff who manage everything efficiently.

Cons

For improvements, I'd implement a feature to import existing databases so we can migrate current data more easily into the system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D

Diana

Cosmetics, 1-10 employees

More than a year

5.0
May 2021

Simple excel data export

Pros

Exporting data directly into Excel is hassle-free and I find the program simple.

Cons

So far I haven't run into any negatives that I would need to report.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

CINZIA

Machinery, 1-10 employees

More than a year

4.0
May 2021

Cloud-based and accessible anywhere

Pros

Cloud access makes working from any device convenient and I find the product easy to navigate.

Cons

We miss having an RMA workflow as we've always handled it in our company and I feel some features are overly simplistic and incomplete compared to our needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

O

Ottorino

Mechanical or Industrial Engineering, 1-10 employees

More than a year

3.0
May 2021

Challenging for inexperienced users

Pros

Data remains secure on an external server and I feel confident using it.

Cons

I find it difficult to use if someone isn't experienced with management software

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

8

L

Luca

Construction, 1-10 employees

Less than a year

5.0
May 2021

feasible tool with rich features

Pros

Packed with features, I find it easy to use but need to explore fully to utilize all components.

Cons

While I understand a tool like this is very complex to develop, I would really appreciate being able to upload products and update price lists in the simplest, most easy way possible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

L

Luca

Construction, 1-10 employees

More than a year

5.0
May 2021

Easy to use with reliable updates

Pros

Updates are reliable and precise and I found it incredibly easy to use from the start.

Cons

Speaking for our company, I'm satisfied because the software completely fulfills our specific operational requirements and meets our needs in full.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
May 2021

Customizable and cloud-enabled tool

Pros

Adjustments are simple to make, updates are included in the annual fee and I appreciate using it from any device with internet access.

Cons

We connect our e-commerce platform through their APIs, while it's understandable they've optimized them for most customers, for a company like ours with a very large number of items they can feel a bit restrictive. In any case we're actively trying to resolve this to optimize our situation.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

GA

GRAZIA ANNA

Consumer Electronics, 1-10 employees

More than a year

4.0
May 2021

User-friendly with responsive support

Pros

Technical staff are always available and I find the product easy to operate.

Cons

For me some features need clearer explanation to use them properly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8