Beth W.
Education Management, 101-500 employees
More than a year
“handy for school updates
Pros
Being able to manage all of my kids' school updates in one place has been really helpful for me, from adding money to their lunch accounts to reporting absences for sickness or doctor's appointments.
Cons
It's not quite as simple as I'd want it to be. Fees show up in different places, attendance-related items are also split across multiple sections and it logs me out pretty often which gets a little annoying.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Kimberly L.
Primary/ Secondary Education, 11-50 employees
More than a year
“buggy design and too many steps
Pros
Parents are able to use it and I find it makes sharing information with the admin pretty easy.
Cons
The design is poor, it's hard to navigate and completing even one task takes far too many steps.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
2
Kerry-Lyn P.
Education Management, 101-500 employees
More than a year
“simple navigation overall
Pros
Overall getting around the software is fairly easy and simple to navigate for me.
Cons
At times, there are so many menus that it becomes difficult to figure out where to find something.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Lesley B.
Education Management, 101-500 employees
More than a year
“quick access to information
Pros
Navigating the system is easy for me and finding the information I need doesn't take much effort.
Cons
Honestly I can't think of any downsides to this system.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Shaqueisha H.
Education Management, 1-10 employees
Less than a year
“fast access to school updates
Pros
Having quick access to my child's grades, report card and overall progress on schoolwork is something I really appreciate as a parent.
Cons
I haven't run into anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor C.
E-Learning, 500+ employees
Less than a year
“real-time updates that help
Pros
Real-time updates for grades, attendance and assignments are really helpful for me and keep everything current.
Cons
It can be a bit more complicated for new users to learn their way around compared with similar software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Josh M.
Education Management, 500+ employees
More than a year
“clean layout and clear navigation
Pros
Right away, I noticed the biggest advantage is how clean and easy the system feels. The simple Instruction view gives users a very clear way to move through the main areas they need most. Compared with some SIS platforms that feel crowded and overly complicated, I find this one follows more of a less-is-more design which works especially well for people who are not very tech savvy or who are not comfortable exploring systems on their own.
Cons
At the same time, the thing it does best can also be the thing that holds it back. While that simplicity is helpful for users who are less confident with technology, it may feel limiting for anyone who wants more depth from their SIS. There is not much room for customization and there also are not many hidden or advanced features for more independent, curious users to explore.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Christian R.
Education Management, 101-500 employees
More than a year
“confusing controls and hidden menus
Pros
It handles grade calculations well and I also like that it includes the option to connect the SIS with Google Classroom.
Cons
Managing and using it is frustrating. The controls don't feel simple and a lot of the features are hard to make use of. Too many tools are buried in menus which makes them difficult to find without digging around.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
4
Functionality
4
Adam W.
Education Management, 500+ employees
More than a year
“powerful reports that save time
Pros
Having access to so many reports, along with the option to create my own, helps me pull information quickly and has practically cut my workload in half. I also rely on the WIZARD for scheduling and I find it very user-friendly. On top of that, I use the reports to help make sure grading stays fair and consistent.
Cons
Honestly there's very little about it that I dislike.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Mike S.
Education Management, 11-50 employees
Less than a year
“feature-rich but takes time
Pros
It handles everything a school system needs and I find it goes beyond expectations.
Cons
A lot of the features come with a pretty steep learning curve.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Anonymous
E-Learning, 1-10 employees
Less than a year
“parent access that really helps
Pros
Having everything about my student in one place has been incredibly helpful for me as a parent. I really appreciate being able to check their information and pull up unofficial transcripts whenever I need to without having to rely on anyone else.
Cons
The only downside is that teachers do not all use the system consistently. Some stay on top of posting grades early, while others wait until much later.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Justin K.
Primary/ Secondary Education, 101-500 employees
More than a year
“tough workflow
Pros
From an admin side, I find the platform includes plenty of tools for scheduling, maintaining records and handling grading.
Cons
It really feels like the people who built it never asked teachers what would actually help in day-to-day use. Tasks like entering behavior referrals, grades and assignments take far too many steps and the process is often buried under options that don't even apply.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
Jessica O.
Hospitality, 1-10 employees
More than a year
“helpful school progress tracking
Pros
One thing that's really useful for me is being able to keep track of how my child is doing at school, including their grades.
Cons
Honestly there isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 1-10 employees
More than a year
“simple setup and clean workflow
Pros
After you get the hang of how to use it, I find it becomes very easy and simple to work with. It doesn't overload me with a bunch of confusing features which makes the overall experience much easier.
Cons
Syncing process with other software could definitely be made less complicated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karla M.
Hospital & Health Care, 101-500 employees
More than a year
“Perfect remote access and progress tracking
Pros
Keeping up with my child's progress was really easy for me and I could log in remotely as long as I had Wi-Fi which made it very convenient.
Cons
One thing missing was the ability to update address changes and similar information. Support through our school district also felt limited and it usually took quite a while to get a response when there was an issue to resolve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Caroline T.
Education Management, 500+ employees
More than a year
“packed with teaching tools
Pros
As a teacher, I really appreciate how much this software lets you do. It covers a lot and everything you need is right there in one place which makes it very convenient to use.
Cons
At times, you end up having to complete the same task in two different sections and that can get a bit annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ShaRay B.
Veterinary, 1-10 employees
Less than a year
“real-time communication is fantastic
Pros
The standout feature for me has been the real-time communication. It works really well and has been the part I appreciate the most.
Cons
Switching between kids' profiles is the part I'm least happy with. It takes extra steps to move over to another child which can make the process a bit confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Savannah C.
E-Learning, 500+ employees
More than a year
“user-friendly grading workflow
Pros
Using it feels very simple to me. It's simple to look up students by class and quickly enter grades or absences.
Cons
Organization in the software could be a bit better but after you get familiar with where everything is, it still gets the job done.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carol J.
Medical Practice, 1-10 employees
Less than 6 months
“all school forms in one place
Pros
I find it really helpful to have all of my students' school forms on one site and I'm able to keep up with grades and assignments without any hassle.
Cons
Only downside was the school-issued access code which was extremely long and a bit frustrating to enter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryanna E.
Primary/ Secondary Education, 500+ employees
More than a year
“instruction hub that does it all
Pros
Everything needed for educational monitoring is built into it and I find that very convenient. The interface is very user-friendly and simple to move around in. The home page under the "Instruction" section works as a central hub where I can find daily information at a glance. From there, I can view the students and classes on my schedule, take attendance and check which assignments are due or still need grading. It also makes it simple for me to jump to tools like rosters, gradebooks, messages, attendance records, reports, student data and other resources. Recording data, creating assignments, entering grades and pulling up student information all feel very easy to me. I also value the privacy settings since the system only gives me access to students who are actually rostered to me which helps protect other students' information across the school. The "Campus Tools" area is also very helpful, with features like reports, behavior tracking and logs, messaging and student data. Another thing I really appreciate is that when I submit behavior reports there, they are automatically sent to administration for review and follow-up so issues are brought to their attention right away.
Cons
One feature that would make this even better is built-in parent communication for each class so teachers could send emails, texts, or phone messages directly to families about individual students or class-wide updates. Right now, there is no parent communication tool included which means any outreach to parents has to be handled in a separate system and logged separately as well. With everything teachers already have to manage, it would be much more convenient to keep all of that in one place instead of having to switch between platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica B.
Education Management, 101-500 employees
More than a year
“student data in one place
Pros
It is really helpful that all the key information is gathered in one place. I also like how it connects well with the other software we use which makes importing student information much more convenient.
Cons
Reporting tools are hard to work with and don't feel very simple. It also seems to be missing some features and options that are available in other software.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
9
Functionality
6
Spencer Z.
Real Estate, 1-10 employees
More than a year
“all documents in one place
Pros
One thing that really helped me was being able to clearly see all the documents my professors needed to share with me.
Cons
Not a con but it could be glitchy at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
6
Daisy L.
Education Management, 500+ employees
Less than a year
“attendance tracking works well
Pros
Recording student attendance is very simple for me and I can add comments that help the operations team understand why a student was absent. That gives staff better visibility into what is going on with students and their families.
Cons
Getting around the student data can be frustrating. When I need to search for a student and view their personal information, I have to click through several different sections to find it. On top of that some details are restricted so only the operations and administration teams can access them.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Lasya L.
Education Management, 500+ employees
Less than 6 months
“helpful features for school tasks
Pros
Infinite Campus handles a lot of school-related work really well for me, from entering scores and posting grades to printing rosters, tracking student progress, sending messages and taking attendance. It's easy to use overall and includes many of the features that are important on a daily basis.
Cons
Layout could be a little more simplified so certain features are quicker and easier to find.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer D.
Primary/ Secondary Education, 500+ employees
More than a year
“useful student details but confusing navigation
Pros
Submitting attendance through the control center is really convenient for me and I appreciate how much detailed information I can pull up for any individual student.
Cons
The downside is that the software feels very non-simple. It's hard to track down basic things I need, like report card reporting, student usernames and passwords, contact information, addresses and more. Compared with other similar programs, this has been the hardest one for me to work with because of that issue.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Kris H.
Education Management, 101-500 employees
More than a year
“versatile tools anywhere access
Pros
Right away, I appreciated how much this product lets me do. I use it for grading, attendance, seating charts and sending messages home and I'm still discovering features I haven't had the chance to explore yet. Another big plus is being able to access it from school, from home, or anywhere else as long as I have a device.
Cons
Because it offers so many features, there's still a lot I haven't learned how to use yet. I really wish there had been more in-depth training so I could understand everything it can do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane A.
Education Management, 101-500 employees
More than a year
“handy for staff and student tracking
Pros
Managing things has been pretty easy for me, whether it's entering staff, student, COVID and similar details.
Cons
It doesn't offer many fields or sections for adding personal information.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Education Management, 1-10 employees
More than a year
“custom alerts and clear dashboard
Pros
Right after signing in, I noticed everything is laid out in a really simple way. The dashboard gives me my schedule, assignments and the rest of the day's important details all in one place. The side menu also covers everything I need, like gradebook updates, calendars and other tools so getting around the platform feels very easy. One feature I really appreciate is being able to customize the notifications.
Cons
If I could change one thing, it would be the software's theme. The green color looks pretty unattractive and can be harsh on the eyes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachael W.
Education Management, 101-500 employees
Less than a year
“all student info in one place
Pros
I really appreciate that everything is available in a single, user-friendly platform. It lets us keep track of students' grades, attendance, parent contact details and a lot more without jumping between different tools.
Cons
The only drawback that really comes to mind is that the website occasionally goes down. That said tech support is usually very responsive and gets it running again quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Kevin F.
Education Management, 101-500 employees
Less than 6 months
“Powerful features but costly modules
Pros
One thing that really stands out to me is how strong the onboarding team is. They bring in technical specialists who genuinely try to solve problems especially when the sales team has overpromised. The platform itself is powerful, aligns well with the requirements across different states and gives direct database access. Once I became familiar with the interface, I found it fairly easy to use.
Cons
Biggest downside is the cost. Nearly everything comes with an extra fee and if you need one specific feature, you're often forced to pay for a premium package loaded with A-Z features, most of which you'll never actually use. During the sales process, it sounds like the system includes everything you need but later you realize the core product is very limited. After signing, it really feels like a bait and switch. For a smaller school or a district with simpler needs, the product becomes incredibly expensive. It also feels like the company is focused mainly on large, high-budget districts and doesn't pay much attention to smaller ones. I want my district to get real value for its money and support our students and parents but the sales team has been unhelpful, full of excuses and seems far more interested in closing deals than supporting customers.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
4
Functionality
5
Daniel H.
Education Management, 101-500 employees
More than a year
“helpful grading and attendance tools
Pros
The organizational tools are probably my favorite part. I also appreciate the different ways it lets me view my students' grades and attendance and I find adding new grading tasks very simple and convenient.
Cons
I'd still like to see more flexibility with report customization. At times, it's difficult to adjust the reports to match exactly what I need so I'm hoping the report-building process becomes more user-friendly over time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Mollie C.
Education Management, 101-500 employees
More than a year
“student records with access controls
Pros
One thing this program does well for me is keep basic record information for all students in one place. It also gives me the ability to assign user access based on specific roles and enrollments which is helpful for managing permissions.
Cons
Moving from one student record to another could be much more easy. If an autodialer message is sent to contacts in a roster, it does not get logged automatically in the contacts and has to be added one by one instead. The program also does not connect very well with other educational platforms.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Karen B.
Primary/ Secondary Education, 500+ employees
More than a year
“helpful grade reporting tools
Pros
Keeping up with grade reporting is much more manageable for me with this software and I find it's been more useful for parents, teachers and students overall. Recording student attendance is also very easy which is a definite plus.
Cons
One frustration is that grades do not always sync properly and submitting final grades feels more complicated than it should be. I also wish it connected better with other educational grade reporting systems so everything could work together more effectively for students, parents and teachers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Priya C.
Education Management, 500+ employees
More than a year
“all-in-one school management win
Pros
Having student attendance, behavior, schedules, parent contacts, grade books, communication tools and final grades all in one place is incredibly helpful for me especially since everything can be cross-referenced whenever needed. The digital behavior referrals are one of my favorite parts because they are instant and fully electronic.
Cons
At the beginning, it was a little complicated to navigate and figure out how to access all of its many functions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 500+ employees
More than a year
“helpful LMS for teachers
Pros
Keeping up with attendance and other important information is simple for me with this platform which makes it really useful for teachers. It's a really great LMS.
Cons
A few features, like Save Our Students, take several clicks before you can reach the section you actually need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
leah s.
Food & Beverages, 11-50 employees
Less than 6 months
“all my grades in one place
Pros
Being able to check all my school grades in one place is something I really enjoy and I find it very convenient.
Cons
One thing I didn't like was having to let someone else control it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie R.
Education Management, 101-500 employees
More than a year
“all student data in one place
Pros
I find it really helpful to have so much student information in one system. I can look up attendance, IEP details, health information and grades without jumping between different programs. Entering data is easy too and I appreciate that there are lots of choices for setting up grade weighting.
Cons
Because the program holds so much information, tracking down exactly what I need can sometimes take extra time. The reporting tools feel a bit finicky and could be more simple to use. Group email features could also be better especially if there were a way to sync with Gmail since my school relies on Google Education apps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Griselda H.
Education Management, 500+ employees
More than a year
“flexible search and reporting
Pros
One thing that really works well for me is the variety of ways you can run searches. It's also very helpful that adhoc reports can be created directly from the database.
Cons
Without special clearances, access to certain information is restricted so you have to rely on other people to get data that could otherwise be queried.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Beth K.
Religious Institutions, 101-500 employees
More than a year
“helpful grade alerts
Pros
Receiving alerts about my kids' grade updates has been really helpful for me. It lets me stay on top of their schoolwork progress anytime I need to check in.
Cons
Once I'm inside the program, the navigation feels a little confusing. It can be challenging to locate different information for each student.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Joan B.
Education Management, 500+ employees
More than a year
“powerful tool once you learn it
Pros
It gives me access to a huge amount of information and once I get familiar with how the software works, I find it becomes very easy to use.
Cons
There's definitely a bit of a learning curve at the beginning. On top of that some features have become harder to find or use after the newer updates.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Debi B.
Education Management, 500+ employees
Less than 6 months
“quick access and useful data
Pros
Navigating the system is fairly easy for me and it keeps a lot of information available in one place. Most of the time, I can jump in and find exactly what I need without wasting much time.
Cons
It would really help if I could save and reuse entries in drop-down fields when completing forms. Re-entering the same administrator names on every form gets frustrating so having the option to store those names in a drop-down list would be very useful.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
suzy B.
Education Management, 500+ employees
More than a year
“all student data in one place
Pros
I really appreciate that everything about our students is stored in one place. I don't have to go digging for IEPs, medical details, allergies, or past grades anymore because it's all right there when I need it. Being able to enter multiple grades at once is also a huge plus and it makes the process really simple.
Cons
One thing I'd really like is the ability to view a student's grades from the previous semester on the same page as their current grades. That would make it much easier to tell whether their performance is improving or starting to slip.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael M.
Education Management, 1-10 employees
More than a year
“helpful student tracking tools
Pros
Anyone who has worked in education has probably come across it at some point. I found the tabs simple to locate and having two separate search bars, one for students and one for tabs, was really useful. That setup made my work much more manageable. I also really appreciated the high-risk tab bar because it clearly shows which students may be slipping through the cracks so I can step in and support them in specific areas like attendance, grades and stability.
Cons
Honestly I do not have much negative to say about it. If I had to point out something small, it would be the student search bar. I wish it allowed searches by first name and offered more results options since right now you can only search by a student's last name. It would also be helpful to have a search bar for parents so you could look them up and connect them to their student or students.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edith B.
Primary/ Secondary Education, 101-500 employees
More than a year
“Perfect student info at a glance
Pros
I've found that having IC makes it simple to pull up IEPs and review medical notes or other student alerts whenever needed. I can also print information to share with staff and add assessment details that the whole team can access and use.
Cons
Back when we tried using IC for grade tracking, it wasn't a good fit for us at the elementary school level. Since we stopped using it for that, I really don't have any complaints now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bethany W.
Education Management, 101-500 employees
More than a year
“helpful parent updates and grade tracking
Pros
Parents and caregivers can stay up to date with their child's grades, lunch account balance, schedule, required documents and several other useful tools all in one place. I also like that it gives teachers the ability to update grades, mark assignments as late or missing and add notes whenever needed.
Cons
I honestly don't see any major downsides to the software. If anything, I'd just like to see a section where parents can leave a comment or confirm that they've acknowledged a grade in some way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trevor L.
E-Learning, 500+ employees
Less than a year
“user-friendly online classroom tools
Pros
Using this learning management system has been very easy for me. It lets me access and manage all the key functions needed for the online classroom experience without any confusion.
Cons
At the beginning, I did run into some trouble when trying to use it to communicate with support but that issue was eventually resolved.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
5
Functionality
9
Patricia F.
Education Management, 500+ employees
More than a year
“flexible gradebook and seating charts
Pros
The gradebook is really easy to use and I find the seating charts work well for taking attendance while also supporting local needs effectively.
Cons
One thing I'd love to see is the ability to rotate desks in the seating chart. It would also help to have an option for class-specific student nicknames. Right now, only admin-level users can enter nicknames which gets frustrating when a student wants to go by a nickname instead of their first name.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Branda F.
Financial Services, 500+ employees
More than a year
“Great for daily grade tracking
Pros
Keeping up with my kids' school progress has been really convenient for me with this application. I use it to check their grades, view and add money to their food service balances and find teacher contact information whenever I need to send an email with a question. The information is refreshed every day so I can stay updated on grades and any missing or outstanding work to help make sure they keep up. I truly love this software.
Cons
At this point, I haven't run into any issues with the software. Everything I personally need is right there and available with just a click.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron L.
Education Management, 500+ employees
More than a year
“user-friendly tools for teachers
Pros
Using it day to day feels very easy for me with the tasks I handle most often. Entering lunch and attendance is simple and I find the student contact section especially well organized, with detailed information kept in one convenient place. The grading tools are also clear and uncomplicated even for teachers who are not very comfortable with technology.
Cons
Although the grading tools are easy, they take more time than they should. Since each subject area opens on a separate page, it becomes tedious for teachers managing multiple classes to click through everything. The help section also needs improvement because it is fairly limited and it often ends up being faster to ask a coworker instead which only adds more time to the process.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7