Infor CloudSuite Business

Infor CloudSuite Business

Last Updated

Overview

Infor CloudSuite Business is a cloud-based ERP solution for small to mid-sized businesses, managing core processes end-to-end. Its modern, comprehensive design may require initial training to navigate. Once adopted, it delivers scalable operations and real-time, enterprise-level insights for informed decision-making.

Infor CloudSuite Business Specifications

  • Financial Management
  • Inventory Management
  • Human Resources Management
  • Supply Chain Management

Infor CloudSuite Business Features

Financial Management

The platform provides comprehensive tools for managing the entire financial lifecycle, ensuring compliance and accurate reporting. Core features include general ledger functionality, accounts payable, accounts receivable, fixed asset management, expense management, and compliance with various accounting standards like IFRS and GAAP. This robust module is crucial for streamlining all financial transactions and gaining real-time visibility into the organization’s monetary health.

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Supply Chain Management (SCM)

This module offers deep capabilities to optimize the flow of goods and materials from sourcing through delivery to the end customer. Key functionalities cover sourcing and procurement, detailed inventory management with real-time tracking, shipping and receiving processes, and the management of Master Item Data. SCM helps businesses increase operational efficiency and agility by optimizing inventory levels and ensuring timely fulfillment.

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Sales And Customer Relationship Management (CRM)

Infor CloudSuite Business supports end-to-end sales processes from initial quotes to final order processing and customer engagement. Core features include quote and order management, sophisticated pricing configuration, credit card processing integration, and comprehensive commission tracking. The CRM component provides contact management, lead tracking, and opportunity forecasting to enhance customer satisfaction and drive revenue growth.

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Human Capital Management (HCM)

The software provides essential functionality for managing the human resources aspect of the business, covering administrative and talent-related processes. This includes core HR management, US-specific payroll processing, benefits administration, and an Employee Self-Service Portal for staff to manage their own information. HCM capabilities enable companies to streamline workforce management and improve overall employee engagement.

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Pros And Cons of Infor CloudSuite Business

Pros

  • Easily view schedules, hours, PTO balances, and personal details

  • Allows downloading and printing pay stubs for records and reporting

  • Centralizes business information in one system for quick access

Cons

  • Locks users out after failed attempts due to login glitches

  • Sharing or exporting information to others is not streamlined

Infor CloudSuite Business Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

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0%

2

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0%

1

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Share your experience

KS

Kimberly S.

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2025

“offers complete access to work details”

Pros

One of the best parts of using Infor is having everything I need in one place. I can view my schedule, check my hours, submit PTO requests, update my personal details and even look at my job title description and pay rate. It's also really helpful to be able to view and print paystubs whenever I need them. On top of that it does a good job of helping me monitor how much PTO I have left which makes it easier to avoid hitting the maximum.

Cons

My biggest frustration is that it locks me out after three attempts. And at times there seems to be a glitch where I enter the correct password but the system doesn't recognize it and tells me it's wrong anyway.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

Does Infor CloudSuite Business have a mobile app?

Yes, Infor CloudSuite Business supports mobile access through the Infor Go app for iOS and Android.

What level of support does Infor CloudSuite Business offer?

Infor CloudSuite Business provides support via chat, phone, and email.

What types of pricing plans does Infor CloudSuite Business offer?

Infor CloudSuite Business pricing is highly customized and quote-based, depending on the scale (number of users/employees), and the specific suite or modules selected. Businesses can request an Infor CloudSuite Business price quote.

What other apps does Infor CloudSuite Business integrate with?

The software is designed for broad integration with iPaaS solution.

Who are the typical users of Infor CloudSuite Business?

Typical users of Infor CloudSuite Business include executives, managers, and employees within small to mid-sized businesses (SMBs) across functions such as finance, accounting, supply chain, human resources, sales, and manufacturing operations, who require a comprehensive, centralized ERP system.

What language does Infor CloudSuite Business support?

Infor CloudSuite Business supports English, Spanish, French, and Simplified Chinese, with regional localization.

Does Infor CloudSuite Business offer an API?

Yes, Infor CloudSuite Business supports API connectivity through Infor RESTful API and API Gateway.