Kyriba Reviews

“Consistent interface and updates”

Pros

After using it for the past 3 years, I can say the system is fairly simple to work with. The interface stays consistent across the different modules which makes it much easier to move around and find what you need. The training and new product updates are excellent. I also appreciate the steady flow of product improvements and new features being added on a regular basis.

Cons

The only issue I have with the system is the way it manages ZBA account structures. The analytical tree is not very simple.

“modern treasury platform”

Pros

Having one Treasury Management System that covers payments, reporting and SAP integration has been a big plus for us. The interface feels user-friendly and simple and it looks more modern than a lot of other TMS options. There's also a customer support portal that helps users get answers when questions come up and the customer service team has generally been responsive and helpful. The platform keeps getting updated with new reporting capabilities and other added features which is nice to see. Reports offer a good level of customization and the dashboarding tools are useful as well. It has also been reliable overall, with very few outages and when issues do happen, they're usually fixed fairly quickly.

Cons

A few of the report layouts feel a bit buggy and it can take several clicks to get to the exact information you need. The back button also tends to be unreliable and sometimes sends you to a different page than expected. It would also be helpful if the system included more functionality around cash forecasting and variance analysis.

“Powerful payments and room to grow”

Pros

Our company went with this platform because it supports secure electronic payments and has significantly lowered our fraud risk. It also shortened the time we spend on wire processing and cash positioning by a wide margin. There are more modules and capabilities available than we've used so far which is reassuring because it means the system can scale alongside us as we grow.

Cons

Getting up to speed with it takes time and it's not something that's simple to learn without help. Any changes we want made to the system usually require paid consultant hours which adds to the cost.

“top-tier treasury platform”

Pros

After more than eight years of using it, we've expanded it into two additional subsidiaries which says a lot about how well it has worked for us. The setup and ongoing maintenance have been very easy and the customer support has consistently been excellent. One thing that really deserves credit is how quickly it connects with new banking products as they become available. At this point, I'd still consider it the leading Treasury Management System out there.

Cons

It has been a very strong fit for our needs overall. The only area that can be a little tricky is user access management, especially when it comes to handling product subscriptions and configuring access profiles.

“Cash visibility done right”

Pros

Since switching to this Treasury Management system in 2016, we've left our "Excel hell" behind. We used to pull multiple reports every day and manually enter everything into spreadsheets just to handle cash positioning and forecasting. Now it's much more manageable, especially with multiple banking structures in place. We use the Cash & Liquidity and GL Reconciliation modules and the platform is user-friendly while still being flexible enough to fit our company's needs.

Cons

Honestly I can't point to any real drawbacks. It's easy to work with and the customer support team has been excellent whenever we've needed help.

“global cash visibility boost”

Pros

Bringing this in two years ago completely changed how we manage treasury. We're now able to check our global cash position every day and put together and congreatate a rolling cash flow forecast each week in less than a day. That gives the group a much clearer view of cash requirements and investment opportunities right away, without unnecessary delays. We also integrated it with our ERP for the vendor payment process which cut down hours of manual effort by removing repetitive tasks. The finance accounting features and fraud alerts have also been valuable for reducing company risk.

Cons

One frustrating part is that the error messages can be pretty unclear and at times even support struggles to identify the issue quickly. The sandbox refresh is also a problem because it wipes out work that has already been completed or is still in progress.

“powerful support for treasury operations”

Pros

It has become a core part of how we handle digital payments, reporting, cash positioning and GL reconciliation and it has helped our teams work in a much more efficient and effective way. Having a TMS that we can use this extensively has been extremely valuable for us.

Cons

Cash forecasting piece still doesn't fully match what we need.

“Amazing platform connections”

Pros

Across our organization, we've been building interfaces between this system and several other platforms to connect different work centers more effectively. It keeps developing in ways that help us tackle roadblocks and improve how things work from one area to another.

Cons

There honestly isn't much to complain about. The only challenge is that the platform can do so much that, as a beginner, it's hard to explore everything it offers without help from consultants or someone who really knows the system. The user documentation could also be more detailed and a lot more specific.

“helpful cash visibility”

Pros

Keeping track of cash positions during the month has been really helpful with this tool. The platform is very easy to navigate and gives clear, valuable insight into the business's cash position.

Cons

Data refreshes can take a while, especially when pulling information from a large number of accounts.

“reliable support and integrations”

Pros

Whenever we need help, the customer service team is there and very responsive which I really value. Having 24/7 support for variance analysis and bank reporting connectivity issues is a big plus. It also connects really well with other tools like ICD and Oracle Fusion so we don't have to worry about reporting or connectivity problems. That level of integration gives us peace of mind and helps our daily operations run much more efficiently.

Cons

One thing we'd still like to see is intraday reporting, since that isn't available right now.

“Cash management and fraud control”

Pros

After nearly five years of using it, one of the biggest benefits has been how much it helps automate processes and reduce the company's risk exposure. It has really aligned cash management and payment tasks across our group. We no longer have to sign in to separate bank portals just to gather information or complete transactions which saves a lot of time. One of the newer additions we've implemented is the fraud module and that has been especially valuable because it can flag risks for closer review, like possible duplicate payments or first-time payments to a beneficiary.

Cons

Rolling it out to additional users or teams can come with a fairly steep learning curve.

“Helpful treasury integrations”

Pros

Having this in place has been a big advantage for our Treasury team. We've been able to get real value from the wide range of integrations and features it provides. The biggest benefit has been the boost in team efficiency, stronger security and much better reporting capabilities than what we had before. Its integration functionality is absolutely essential and easily one of the strongest parts of the platform. The ongoing support has also been very helpful, responsive, attentive and willing to improve the suite based on our organization's specific needs. The support team is open to feedback and consistently looks for ways to enhance the product around customer requirements. I'd definitely recommend it to organizations that want to align treasury operations and strengthen financial controls.

Cons

Full end-to-end integration across an entire suite of needs still takes a lot of coordination with support teams and all counterparties involved and it also depends on having experienced implementation vendors. The rollout can also take quite a while, especially if your business setup is more complex.

“better visibility across banks”

Pros

Connecting all of Tropical's U.S. and international banks has been incredibly helpful. Since many of Tropical's foreign banking partners are smaller institutions in the Caribbean, having them linked through this platform was especially important for improving visibility and strengthening treasury oversight and controls.

Cons

Don't have any real complaints to mention. The tool has been very user-friendly and has made a noticeable difference in improving our treasury processes and controls.

“all banking in one place”

Pros

Having everything across multiple banking structures in one system makes things much more manageable and it removes the hassle of signing into several online banking portals just to handle reporting and process payments.

Cons

There's plenty of flexibility and room to customize the system but it isn't especially user-friendly or simple to navigate.

“Cash management win”

Pros

Over the past few years, it's been a really strong solution for our cash management and this year we also started using it to send payments. Making that switch helped us cut out a lot of payment inefficiencies and reduce quite a bit of risk. Instead of spending time manually handling payments, our team is now mostly focused on monitoring the automated process. The dashboards have also been very helpful for keeping an eye on everything in an efficient way.

Cons

Getting started can take a bit of time because the interface isn't the most simple. That creates more of a learning curve at first, although after using it for a while, you do get used to some of those less-than-ideal user experience quirks.

“centralized treasury done right”

Pros

After a year of using it, it has turned out to be an excellent tool for bringing cash, banking, FX and debt management into one place. It's also very user-friendly which has made day-to-day work much easier.

Cons

There's honestly not much to complain about. The only area our Treasury Director would like improved is forecasting and fortunately it sounds like that is already being developed. On top of that, the support team is very responsive and always willing to help when needed.

“Simple saas with fast support”

Pros

Right away, the platform felt simple to move around in. Since it's a true SaaS solution, we don't have to spend time handling upgrades or updates ourselves which is a big plus. The support team has also been extremely helpful and resolves issues quickly whenever something comes up. It connects well with other systems and it really gives us all the functionality we need in one place. Processing is very fast and the reporting tools are excellent, they make it easy to build custom reports without needing technical help. Another recent improvement is the longer time between production and sandbox refreshes which has made implementation work much more manageable. We also recently set up interfaces with our ERP S4 Hana and that rollout went very well without any problems.

Cons

Don't really have any negatives to point out about the system. Our team has been very impressed with it.

“Fantastic treasury management platform”

Pros

Running this TMS has been a big win for our business since it brings cash, banking, FX and debt management together in one place and the interface feels very user-friendly for everyday use.

Cons

There's not much to complain about. The product team keeps improving the user experience and adding new functionality and the support team is very responsive and always ready to help, whether the question is small or more complex.

“centralized treasury wins”

Pros

It has completely changed the way we handle day-to-day treasury work. Payment and cash processes are much more aligned now and it has also improved the way I work with people across my organization and with our strategic partners. I can get through key tasks faster and respond to issues with a lot more agility. Their team is very experienced and the support has been strong whenever we need help fixing something or learning how to use the system better for our specific needs. On top of that, it connects with all of our partners' systems which helps my team share data easily across groups. I no longer waste time logging into separate bank portals or passing information around internally. All of our important data is now available in one central place.

Cons

Getting it implemented took a significant amount of time, effort and internal resources. At every phase, there seemed to be another layer of the system to learn so it really requires committed staff and the right level of support to fully bring it to life. Even with that heavy lift, it is clear that the platform keeps innovating in the treasury space and pushes clients to make better use of their data and resources. If a treasury team is serious about growing, it can be a strong partner to move forward with in a rapidly changing economy and market. I also think the dashboards and reporting tools could be improved so they better fit the different needs of a treasurer versus an operational user.

“Connected modules and fintech visibility”

Pros

From day one, the platform has felt very user friendly and the way the modules connect gives us a fully integrated, convenient view of our data. I also really appreciate the continued investment in partnerships with Fintechs, banks and other providers, since that adds even more functionality and makes the application far more visible and useful.

Cons

Pricing is still the biggest downside, whether it's user subscriptions, modules, consulting, rate feeds, SWIFT fees and related costs. It would be much better to have bundled pricing or discounts based on how many modules or functions a customer uses, with clearer price breaks.