Total 13 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

31%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Ravi

HustelThemes, 11-50 employees

More than a year

5.0
September 2025

Saw it in another community, brought it to ours

Pros

I first came across Mygate while visiting my cousin’s gated community. Their entry process was smooth, and residents were paying maintenance directly via the app. I convinced my RWA to try a demo, and within a week, we signed up. Today, we’ve been using it for over a year, and there’s no going back. Mygate is leagues ahead of NBH or Adda.

Cons

Some users report difficulty in exporting data or syncing with existing tools.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Dharmi

Anonymous, 11-50 employees

Less than 6 months

5.0
September 2025

Regular updates and bills are made simple for seniors by Mygate app..

Pros

Seniors can check notices, bills, and accounts without visiting office.

Cons

people unfamiliar with smartphones may still find usage difficult.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

H

Hemant

HavenRise Apartment, 11-50 employees

More than a year

5.0
September 2025

Simplifies maintenance and facility management.

Pros

1. Easy logging of complaints and repair requests. 2. Staff can be assigned quickly without confusion. 3. Proper tracking ensures nothing is missed.

Cons

Although the tool is easy to use, it is dependent on residents regularly using the app for repair requests. Also, I think additional advanced tools for complex maintenance could be useful in the future.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

P

Purv

Tech, 11-50 employees

Less than a year

5.0
September 2025

Reliable security + easy management for committees

Pros

As a security manager, I find Mygate extremely reliable. The visitor logs are precise, alerts are instant and at the same time, committees can manage accounting and maintenance without extra effort.

Cons

security

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Axat

Granth Creations, 11-50 employees

Less than 6 months

5.0
September 2025

Amazing

Pros

For any gated community, both security and management matters. Mygate combines strong security tools with powerful ERP features. This makes it an all-in-one platform that handles every need.

Cons

Nothing noticeable at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZI

Zaid Imam

Bajaj, 500+ employees

More than a year

5.0
August 2025

Streamlined Accounting and Society Management in One ERP

Pros

All-in-One Solution: Combines accounting, billing, complaint management, security, and resident communication in a single platform. Automated Accounting: GST-compliant invoicing, TDS, and audit-ready reports reduce manual effort and errors. Resident Convenience: Online payments with instant receipts, prepaid meter recharge, and transparent bill tracking. Strong Compliance & Governance: Multi-level approvals, audit trails, and customizable reports ensure financial transparency. User-Friendly Interface: Intuitive design for both committee members and residents, with easy mobile and web access. Seamless Integrations: Works with multiple payment gateways and third-party vendors, enhancing flexibility. Scalable & Reliable: Trusted by thousands of societies across India, suitable for communities of any size. Enhanced Security Features: Visitor management and gate security features integrated with society ERP for a holistic approach. Quick Support & Updates: Responsive customer support and frequent product enhancements keep the platform up-to-date.

Cons

Learning Curve for New Users: Committee members unfamiliar with digital tools may need initial training to use all features effectively. Feature-Rich but Overwhelming: The wide range of modules can feel complex at first, especially for smaller societies with limited needs. Dependence on Internet Connectivity: Since it is cloud-based, a stable internet connection is essential for smooth usage. Occasional Mobile App Glitches: Some users have reported rare sync delays between mobile and web platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HS

Harshit Sarin

Razorpay, 51-100 Employees employees

Less than 6 months

5.0
August 2025

How Mygate Payments Increased Our On-Time Collections by 20%

Pros

20% improvement in on-time payments within two months Seamless payment gateway integration for residents Instant receipts enhance transparency and trust Eliminates manual bank transfers, reducing friction Boosts cash flow for society operations

Cons

Initial setup requires coordination with the payment gateway provider

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT

Ashwin Taraiya

Wipro, 11-50 employees

More than a year

5.0
August 2025

Mygate- Full-Stack ERP for Gated Community Management

Pros

All-in-one ERP for society accounting, security, and communication. Automated GST invoicing & payment tracking. Transparent audit trails & multi-level approvals.

Cons

Dependent on stable internet for all features

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karan

Information Technology and Services, 500+ employees

More than a year

4.0
July 2025

Reliable solution

Pros

One of the best things about MyGate is how easily I can approve or reject visitors right from my phone when they arrive at the main gate. You even get to see their photo and why they are there. For regular visitors, you can set up automatic entry which saves time. Also managing tenants is super simple as you can upload all their info like names and ID details, so the society committee always stays in the loop. And it makes everything secure and smooth and it is very affordable for all the features you get. Overall it is a smart, all in one solution that really improves community living.

Cons

There are two major issues with it. First even if I reject a visitor through the app, they can still get in and show up at your door because the guards at the gate do not see the rejection alert. That defeats the whole purpose and is really frustrating. Second their customer support is slow and they take too long to act on feedback. For a security app especially in communities with kids and elderly residents they really need to respond faster and take concerns more seriously.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

4

Functionality

7

S

Subhobrata

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
May 2025

Excellent app for gated community management

Pros

It is a highly professional app for managing society dues, submitting service complaints, managing gate entries and ensuring security. Also I like that it offers a great social connection feature allowing users to send queries to neighbors, receive responses, access professional services and post notices.

Cons

There are too many ads most of which are about other properties they manage. Since this is an essential services app, you cannot disable notifications so you get bombarded multiple times a day which I find annoying.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

8

V

Vikas

Computer & Network Security, 1-10 employees

More than a year

5.0
February 2025

Ideal app for any housing society

Pros

The security at the gate sending a request for entry approval was a game-changer as it helps me keep unwanted people, like salespeople, out.

Cons

Paying for maintenance through the app comes with a small fee whereas a bank transfer does not have any extra charges. Paying via credit card was particularly painful! I understand that the credit card processing companies charge those fees and they are just passing them on.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

N

Niyathi

Marketing and Advertising, 51-100 employees

Less than a year

4.0
January 2025

All-in-one app for apartment management and security

Pros

This all in one app makes it easy to manage every part of our community or apartments security. You can track funds, request help when needed, create gate passes for visitors, join community chats and much more all in one place.

Cons

Sometimes the numerous paid ads can be annoying. As it is easy to mistake an ad notification for a security alert which can be confusing.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

R

Ravi

Information Technology and Services, 11-50 employees

More than a year

4.0
January 2025

Top solution for secure, hassle-free living

Pros

MyGate has truly simplified and enhanced our lives making them safer. Plus the ability to approve entries is one of the most crucial features in a gated community and it covers all the necessary bases.

Cons

What I do not like about it is the occasional glitches or delays in notifications which can get frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7