MYOB Exo Reviews

“great reporting with role-based permissions

Pros

Financial reporting in this Business tool is great and mature and I find the real-time, automated aggregation of data extremely valuable. I also find the granular, role-based permissions very effective for managing sensitive information.

Cons

Personally I find this solution pricier than many other accounting packages available, even though it does offer greater power and more features. In my view the user interface looks dated and clunky. While the functionality is strong and extensive, it feels like using a twenty-year-old Windows interface rather than a modern, polished application. That gap bothers me in everyday use.

“Comprehensive platform for accountants

Pros

The platform's comprehensiveness and detail impress me and I find it highly suitable for experienced accounts officers, bookkeepers and accountants.

Cons

For me the business aspects of this tool were difficult to learn and to grow comfortable with if you're not accustomed to large-scale digital financial applications. I did require some training.

“Website lacks transaction search functionality

Pros

Bank feeds, date-lock features, the balance sheet and GST reporting make me quite happy and I find them reliable for everyday accounting tasks.

Cons

On the website I notice a lack of functionality and I can't use the find transaction feature which is frustrating.

“perfect for invoicing, with extra capabilities

Pros

I rely on this app for invoicing and I find it works perfectly while offering additional capabilities beyond the basics.

Cons

Honestly I can't find anything negative about this tool and its price seems very affordable given the features it offers.

“Thoughtful design and responsive performance

Pros

The thoughtful design of the platform impresses me and I find it very responsive to my actions.

Cons

I'd love to see a lower-cost tier aimed at people like me who only use it occasionally.

“Feature-rich, deeper than competitors

Pros

I'm impressed by the depth of this software and I find it offers far more features than most competitors.

Cons

One drawback I notice is that the yearly subscription cost feels a little on the high side.

“easy-to-navigate layout

Pros

Navigating the app is simple and I find the layout easy to work with.

Cons

It would be better if the upgrade feature could run in the background for me

“Handy and fast for billing

Pros

Billing is incredibly feasible and I find it quick to use while offering some innovative features.

Cons

Personally I feel this "Business" version doesn't come with a free trial and I find it a bit too costly for small businesses.

“Go-to solution for taxes & invoices in Australia

Pros

For my business, this tool has become the go-to solution and I find it essential for handling taxes and invoices across Australia.

Cons

I wish the app supported additional languages so my team and I could use it more comfortably.

“Limited support

Pros

Overall I find the application feasible and easy to operate for daily accounting tasks.

Cons

Getting face-to-face support has been really difficult for me. Even after I ask for a live meeting all I get back is an email message. I don't value that kind of support. Most replies are just emails containing a link to an article on their site which often fails to resolve my issue.

“simplifies and speeds up invoicing

Pros

Since I started using this app, my invoicing has become so much simpler and way more efficient.

Cons

At first I found it difficult but now I'm completely comfortable with how it works.

“Feels outdated with integration issues

Pros

Managing client records and creating invoices within a single system is something I really appreciate about this platform.

Cons

We find that using this platform to run an IT business doesn't feel very cutting-edge and we find integration issues with our PSA.

“user-friendly for any business type

Pros

The tool feels excellent and user-friendly and I find it fits the needs of virtually any business.

Cons

For me the biggest drawback is that it won't support handling multiple companies for congreatated accounting which means it often falls short compared with larger enterprise systems.

“Great for treasury and invoice management

Pros

For treasury tasks I notice it is very easy to use and I find it highly beneficial for invoicing management.

Cons

There are a few bugs in the app and I'm disappointed that it's not available in all countries.

“Too complex for new businesses initially

Pros

During the first six months after launching my business, I tried this app but found it too complex for my needs at that time.

Cons

If you're not familiar with current accounting terminology it becomes extremely confusing and because I wasn't up to speed with those terms, I wouldn't have kept using this tool otherwise.

“Feature-rich for invoices, VAT and billing

Pros

Handling invoices, VAT and billing for both individuals and businesses is feasible and I find this billing management tool extremely feature-rich.

Cons

It would be nice if the app had fewer bugs and a few features that are missing compared to other products I've used.

“feasible and reliable for small businesses

Pros

Over the years I've always found the software convenient and I notice it remains simple for accountants even with professional experience.

Cons

Customer support has been practically non-existent for me and I've seen many of my clients switch to Xero or QuickBooks because the lack of support became a dealbreaker.

“Quick, compliant cash flow management

Pros

Managing cash flow and meeting ATO compliance requirements is faster using this tool and I find it reliable for everyday tasks.

Cons

Getting used to it was a bit tricky at first but once everything was set up, it started working perfectly for me.

“fully functional software

Pros

After more than twenty years of using it I can say I find the platform mature, fully functional and incredibly easy to operate.

Cons

The multi-currency features could be stronger though I don't use them much myself.

“Limited business version, switched to Xero

Pros

Accessing and reviewing accounting transactions online was essential and I found this feature saved a lot of time.

Cons

The business version felt really limited in functionality for me which is why I eventually switched to Xero.