Steven P.
Hospitality, 11-50 employees
More than a year
“Broad tools for tracking and forecasting”
Pros
The broad array of tools and reports really helps and I find the frequent updates make compliance much simpler.
Cons
Since I'm not the main user of the software I can't really provide much insight from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua M.
Mental Health Care, 1-10 employees
More than a year
“excellent UX and beginner-friendly”
Pros
For beginners, the user experience is excellent and I find the mobile capture app and online support particularly practical.
Cons
Recurring invoices are helpful but I'd love a �create from template' option for contacts that recur. I also want control over invoice reminders so I can adjust messages for each situation. Some simple filtering and sorting tools would make it much easier for me to track transactions, invoices and related items.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Brian L.
Events Services, 101-500 employees
More than a year
“best choice for complex business needs”
Pros
Evaluating multiple options, I found XO stood out and I notice it meets our complex business requirements very well.
Cons
I don't have major complaints about the system itself though when we used Viberent as a customized software component I ran into a few API integration glitches which I expected would happen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alexander P.
Not Specified, 500+ employees
Less than 6 months
“Generally satisfied with the tool”
Pros
Keeping track of accounts is easier because I find the convenient features simple and efficient, even when workloads are heavy.
Cons
There isn't much I dislike. I'm pro while using this tool for business use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10