MYOB Exo Reviews

“Simple, easy payroll processing

Pros

Using this business tool is simple and I find payroll processing feasible across both personal and company accounts.

Cons

My main issue is that when I allocate payments the system will sometimes auto-assign them on its own and more often than not it chooses the wrong payment or even the wrong company which is frustrating.

“Secure all-in-one accounting system

Pros

The all-in-one accounting system is easy to navigate and I find it secure and reliable for payroll, accounts payable and receivable.

Cons

For me I've noticed it becomes somewhat pricey over time and every so often I have trouble integrating it with other platforms and apps.

“strong support and comprehensive features

Pros

Outstanding customer support and extensive features impress me and I find it makes accounting and bookkeeping work much more feasible.

Cons

When I initially started using it I found it a bit confusing to grasp and at times certain functions aren't very convenient like figuring out how to enter a TFN for someone who's exempt, among other things.

“Missing some features compared to competitors

Pros

Using this tool is feasible I can manage different clients really easily with it.

Cons

I wish it had more features because it's missing some compared to other products.

“smooth invoice processing with auto-capture

Pros

Personally I find the invoicing in-tray lets me drag and drop invoices into a processing queue so everything moves along smoothly. The system captures invoice details automatically so usually all I have to do is a quick double-check to make sure it read everything right which it does most of the time, unless the invoice or receipt is blurry.

Cons

From my perspective payroll is the weakest part entering the accurate hours into timesheets still feels fairly manual and tedious.

“Limited reporting, no bulk download

Pros

For my small business it's affordable.

Cons

Reporting features are too limited and there's no quick way for me to download all my invoices at once. Instead I'm forced to open each individual invoice and save them one at a time.

“Reliable, accurate tool but customer support isn't the best

Pros

This software is very reliable. Once I learned how it works it's fairly feasible to use and produces very accurate results.

Cons

Honestly the customer support is dreadful, I've had to deal with long hold times when trying to reach a person or get tech help, make sure your phone line is free because you might be waiting on hold for a couple of hours.

“not beginner-friendly

Pros

I've found this very old-school accounting software hasn't changed much but with some experience I can follow it easily.

Cons

As someone running a small business I'm frustrated that this very old-school accounting software hasn't evolved, it still expects users to understand basic accounting which many small business owners do not.

“Limited features, frustrating to use

Pros

Honestly there's absolutely nothing good to say about it. I really can't find any positives except that if all you need is to create very basic invoices, then it will do the job.

Cons

it is extremely limited and frustratingly hard to use. It almost feels deliberately designed to push I into buying a more expensive version. Even pulling simple reports is practically impossible these days.

“improved usability for business & accountant

Pros

This tool has clearly put a lot of effort into making the product easier to use for both our business team and our accountant.

Cons

For me the pricing feels higher than many alternatives available on the market.

“Handles bookkeeping, invoices, payroll smoothly

Pros

I'm really impressed by how smoothly this tool handles every aspect of my accounting. I rely on it for bookkeeping and reconciling accounts, as well as sending invoices, running payroll, paying bills and keeping a record of transactions. Having everything stored in a single place simplifies my monthly financial reviews and makes it much easier for me to stay current with our accounting responsibilities without feeling overwhelmed.

Cons

My main frustration is that the synchronization with other programs isn't always dependable. For instance when I try to connect it with Total Synergy I've run into problems on occasion that break my workflow and force me to spend extra time troubleshooting and fixing the integration instead of getting actual work done.

“unreliable login and report sharing issues

Pros

On the surface it's visually appealing but that's really the only positive thing I can say about this tool.

Cons

Almost every accountant I've spoken to has told me to steer clear of this software. I've now been locked out of my account for more than a month because their login system won't remember my credentials and forces me to use third-party apps that fail and on top of that I haven't been able to share report access, this program keeps flipping statuses behind my back so recipients can't see what I expect. It's been a frustrating experience and feels unreliable.

“Reliable data capture and CRM sync

Pros

it reliably captures data and synchronizes easily with my CRM and quoting system.

Cons

I've run into situations where the tool's capture fails or behaves inconsistently from time to time.

“user-friendly, efficient, great invoice templates

Pros

In my experience the app is pretty feasible to use, very user-friendly and impressively efficient, plus it comes with fantastic invoice templates.

Cons

Account numbering system is overly versatile with lots of nested subcategories that can be confusing for me.

“Simple on web and mobile friendly tool

Pros

I've found it really simple to use, very feasible whether I use the web version or the mobile app

Cons

When I handle payroll I wish it were simpler to make changes quickly

“easy and functional for payroll

Pros

We rely on this app for our payroll and it's really feasible to use while remaining reliably functional for everything we need.

Cons

Can't name any drawbacks to this software, our whole team is very pleased with it and it meets our needs.

“Powerful, reliable accounting features

Pros

The accounting features impress me and I find this Business tool absolutely reliable for my work.

Cons

Haven't found any problems with this Business tool its features are excellent and it runs smoothly for everything I need.

“exceptional and feasible accounting solution

Pros

I've found Business to be highly accurate and I appreciate how simple and convenient it is to use.

Cons

No complaints about Business.. I actually think it's downright brilliant and has impressed me.

“Dependable and easy to navigate

Pros

The software operates very smoothly for our team and I find it feasible and easy to navigate.

Cons

Haven't found any drawbacks with this Business tool. Honestly I think this tool Business is outstanding.

“incredibly reliable and convenient

Pros

For my work the capabilities of this accounting application perform exceptionally well and I find it dependable and simple to operate.

Cons

I don't have any downsides to this Business tool, it functions very well for me.

“great reporting with role-based permissions

Pros

Financial reporting in this Business tool is great and mature and I find the real-time, automated aggregation of data extremely valuable. I also find the granular, role-based permissions very effective for managing sensitive information.

Cons

Personally I find this solution pricier than many other accounting packages available, even though it does offer greater power and more features. In my view the user interface looks dated and clunky. While the functionality is strong and extensive, it feels like using a twenty-year-old Windows interface rather than a modern, polished application. That gap bothers me in everyday use.

“Comprehensive platform for accountants

Pros

The platform's comprehensiveness and detail impress me and I find it highly suitable for experienced accounts officers, bookkeepers and accountants.

Cons

For me the business aspects of this tool were difficult to learn and to grow comfortable with if you're not accustomed to large-scale digital financial applications. I did require some training.

“Website lacks transaction search functionality

Pros

Bank feeds, date-lock features, the balance sheet and GST reporting make me quite happy and I find them reliable for everyday accounting tasks.

Cons

On the website I notice a lack of functionality and I can't use the find transaction feature which is frustrating.

“perfect for invoicing, with extra capabilities

Pros

I rely on this app for invoicing and I find it works perfectly while offering additional capabilities beyond the basics.

Cons

Honestly I can't find anything negative about this tool and its price seems very affordable given the features it offers.

“Thoughtful design and responsive performance

Pros

The thoughtful design of the platform impresses me and I find it very responsive to my actions.

Cons

I'd love to see a lower-cost tier aimed at people like me who only use it occasionally.

“Feature-rich, deeper than competitors

Pros

I'm impressed by the depth of this software and I find it offers far more features than most competitors.

Cons

One drawback I notice is that the yearly subscription cost feels a little on the high side.

“easy-to-navigate layout

Pros

Navigating the app is simple and I find the layout easy to work with.

Cons

It would be better if the upgrade feature could run in the background for me

“Handy and fast for billing

Pros

Billing is incredibly feasible and I find it quick to use while offering some innovative features.

Cons

Personally I feel this "Business" version doesn't come with a free trial and I find it a bit too costly for small businesses.

“Go-to solution for taxes & invoices in Australia

Pros

For my business, this tool has become the go-to solution and I find it essential for handling taxes and invoices across Australia.

Cons

I wish the app supported additional languages so my team and I could use it more comfortably.

“Limited support

Pros

Overall I find the application feasible and easy to operate for daily accounting tasks.

Cons

Getting face-to-face support has been really difficult for me. Even after I ask for a live meeting all I get back is an email message. I don't value that kind of support. Most replies are just emails containing a link to an article on their site which often fails to resolve my issue.

“simplifies and speeds up invoicing

Pros

Since I started using this app, my invoicing has become so much simpler and way more efficient.

Cons

At first I found it difficult but now I'm completely comfortable with how it works.

“Feels outdated with integration issues

Pros

Managing client records and creating invoices within a single system is something I really appreciate about this platform.

Cons

We find that using this platform to run an IT business doesn't feel very cutting-edge and we find integration issues with our PSA.

“user-friendly for any business type

Pros

The tool feels excellent and user-friendly and I find it fits the needs of virtually any business.

Cons

For me the biggest drawback is that it won't support handling multiple companies for congreatated accounting which means it often falls short compared with larger enterprise systems.

“Great for treasury and invoice management

Pros

For treasury tasks I notice it is very easy to use and I find it highly beneficial for invoicing management.

Cons

There are a few bugs in the app and I'm disappointed that it's not available in all countries.

“Too complex for new businesses initially

Pros

During the first six months after launching my business, I tried this app but found it too complex for my needs at that time.

Cons

If you're not familiar with current accounting terminology it becomes extremely confusing and because I wasn't up to speed with those terms, I wouldn't have kept using this tool otherwise.

“Feature-rich for invoices, VAT and billing

Pros

Handling invoices, VAT and billing for both individuals and businesses is feasible and I find this billing management tool extremely feature-rich.

Cons

It would be nice if the app had fewer bugs and a few features that are missing compared to other products I've used.

“feasible and reliable for small businesses

Pros

Over the years I've always found the software convenient and I notice it remains simple for accountants even with professional experience.

Cons

Customer support has been practically non-existent for me and I've seen many of my clients switch to Xero or QuickBooks because the lack of support became a dealbreaker.

“Quick, compliant cash flow management

Pros

Managing cash flow and meeting ATO compliance requirements is faster using this tool and I find it reliable for everyday tasks.

Cons

Getting used to it was a bit tricky at first but once everything was set up, it started working perfectly for me.

“fully functional software

Pros

After more than twenty years of using it I can say I find the platform mature, fully functional and incredibly easy to operate.

Cons

The multi-currency features could be stronger though I don't use them much myself.

“Limited business version, switched to Xero

Pros

Accessing and reviewing accounting transactions online was essential and I found this feature saved a lot of time.

Cons

The business version felt really limited in functionality for me which is why I eventually switched to Xero.

“Broad tools for tracking and forecasting

Pros

The broad array of tools and reports really helps and I find the frequent updates make compliance much simpler.

Cons

Since I'm not the main user of the software I can't really provide much insight from my side.

“excellent UX and beginner-friendly

Pros

For beginners, the user experience is excellent and I find the mobile capture app and online support particularly practical.

Cons

Recurring invoices are helpful but I'd love a �create from template' option for contacts that recur. I also want control over invoice reminders so I can adjust messages for each situation. Some simple filtering and sorting tools would make it much easier for me to track transactions, invoices and related items.

“best choice for complex business needs

Pros

Evaluating multiple options, I found XO stood out and I notice it meets our complex business requirements very well.

Cons

I don't have major complaints about the system itself though when we used Viberent as a customized software component I ran into a few API integration glitches which I expected would happen.

“Generally satisfied with the tool

Pros

Keeping track of accounts is easier because I find the convenient features simple and efficient, even when workloads are heavy.

Cons

There isn't much I dislike. I'm pro while using this tool for business use.