MYOB Exo Reviews

“Simple, easy payroll processing

Pros

Using this business tool is simple and I find payroll processing feasible across both personal and company accounts.

Cons

My main issue is that when I allocate payments the system will sometimes auto-assign them on its own and more often than not it chooses the wrong payment or even the wrong company which is frustrating.

“Secure all-in-one accounting system

Pros

The all-in-one accounting system is easy to navigate and I find it secure and reliable for payroll, accounts payable and receivable.

Cons

For me I've noticed it becomes somewhat pricey over time and every so often I have trouble integrating it with other platforms and apps.

“strong support and comprehensive features

Pros

Outstanding customer support and extensive features impress me and I find it makes accounting and bookkeeping work much more feasible.

Cons

When I initially started using it I found it a bit confusing to grasp and at times certain functions aren't very convenient like figuring out how to enter a TFN for someone who's exempt, among other things.

“Missing some features compared to competitors

Pros

Using this tool is feasible I can manage different clients really easily with it.

Cons

I wish it had more features because it's missing some compared to other products.

“smooth invoice processing with auto-capture

Pros

Personally I find the invoicing in-tray lets me drag and drop invoices into a processing queue so everything moves along smoothly. The system captures invoice details automatically so usually all I have to do is a quick double-check to make sure it read everything right which it does most of the time, unless the invoice or receipt is blurry.

Cons

From my perspective payroll is the weakest part entering the accurate hours into timesheets still feels fairly manual and tedious.

“Limited reporting, no bulk download

Pros

For my small business it's affordable.

Cons

Reporting features are too limited and there's no quick way for me to download all my invoices at once. Instead I'm forced to open each individual invoice and save them one at a time.

“Reliable, accurate tool but customer support isn't the best

Pros

This software is very reliable. Once I learned how it works it's fairly feasible to use and produces very accurate results.

Cons

Honestly the customer support is dreadful, I've had to deal with long hold times when trying to reach a person or get tech help, make sure your phone line is free because you might be waiting on hold for a couple of hours.

“not beginner-friendly

Pros

I've found this very old-school accounting software hasn't changed much but with some experience I can follow it easily.

Cons

As someone running a small business I'm frustrated that this very old-school accounting software hasn't evolved, it still expects users to understand basic accounting which many small business owners do not.

“Limited features, frustrating to use

Pros

Honestly there's absolutely nothing good to say about it. I really can't find any positives except that if all you need is to create very basic invoices, then it will do the job.

Cons

it is extremely limited and frustratingly hard to use. It almost feels deliberately designed to push I into buying a more expensive version. Even pulling simple reports is practically impossible these days.

“improved usability for business & accountant

Pros

This tool has clearly put a lot of effort into making the product easier to use for both our business team and our accountant.

Cons

For me the pricing feels higher than many alternatives available on the market.

“Handles bookkeeping, invoices, payroll smoothly

Pros

I'm really impressed by how smoothly this tool handles every aspect of my accounting. I rely on it for bookkeeping and reconciling accounts, as well as sending invoices, running payroll, paying bills and keeping a record of transactions. Having everything stored in a single place simplifies my monthly financial reviews and makes it much easier for me to stay current with our accounting responsibilities without feeling overwhelmed.

Cons

My main frustration is that the synchronization with other programs isn't always dependable. For instance when I try to connect it with Total Synergy I've run into problems on occasion that break my workflow and force me to spend extra time troubleshooting and fixing the integration instead of getting actual work done.

“unreliable login and report sharing issues

Pros

On the surface it's visually appealing but that's really the only positive thing I can say about this tool.

Cons

Almost every accountant I've spoken to has told me to steer clear of this software. I've now been locked out of my account for more than a month because their login system won't remember my credentials and forces me to use third-party apps that fail and on top of that I haven't been able to share report access, this program keeps flipping statuses behind my back so recipients can't see what I expect. It's been a frustrating experience and feels unreliable.

“Reliable data capture and CRM sync

Pros

it reliably captures data and synchronizes easily with my CRM and quoting system.

Cons

I've run into situations where the tool's capture fails or behaves inconsistently from time to time.

“user-friendly, efficient, great invoice templates

Pros

In my experience the app is pretty feasible to use, very user-friendly and impressively efficient, plus it comes with fantastic invoice templates.

Cons

Account numbering system is overly versatile with lots of nested subcategories that can be confusing for me.

“Simple on web and mobile friendly tool

Pros

I've found it really simple to use, very feasible whether I use the web version or the mobile app

Cons

When I handle payroll I wish it were simpler to make changes quickly

“easy and functional for payroll

Pros

We rely on this app for our payroll and it's really feasible to use while remaining reliably functional for everything we need.

Cons

Can't name any drawbacks to this software, our whole team is very pleased with it and it meets our needs.

“Powerful, reliable accounting features

Pros

The accounting features impress me and I find this Business tool absolutely reliable for my work.

Cons

Haven't found any problems with this Business tool its features are excellent and it runs smoothly for everything I need.

“exceptional and feasible accounting solution

Pros

I've found Business to be highly accurate and I appreciate how simple and convenient it is to use.

Cons

No complaints about Business.. I actually think it's downright brilliant and has impressed me.

“Dependable and easy to navigate

Pros

The software operates very smoothly for our team and I find it feasible and easy to navigate.

Cons

Haven't found any drawbacks with this Business tool. Honestly I think this tool Business is outstanding.

“incredibly reliable and convenient

Pros

For my work the capabilities of this accounting application perform exceptionally well and I find it dependable and simple to operate.

Cons

I don't have any downsides to this Business tool, it functions very well for me.