Oracle EBS

Oracle EBS Reviews

Total 60 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

42%

3

Stars

10%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MB
Mark B.

Not Specified, N/A employees

5.0

“spacious and reliable service”

Pros

Overall service is really great and I find there is plenty of space for data along with a genuinely helpful support team behind it.

Cons

Installation process took longer than expected and the pricing can feel a bit expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JG
Julia G.

Not Specified, N/A employees

5.0

“Simple and easy to use tool”

Pros

There is a wide range of services included in the suite, from Order Management to Human Resources and Employee Relations and I find everything simple and easy to navigate.

Cons

Don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PW
Paul W.

Not Specified, N/A employees

2.0

“versatile options but steep learning curve”

Pros

It is a very flexible platform and I find it capable of handling just about any requirement our business has.

Cons

At the same time, it's quite complicated to work with especially since there isn't much support and it's not very user-friendly.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

3

Functionality

6

RO
Rodrigo O.

Not Specified, N/A employees

4.0

“Well-organized and easy to navigate”

Pros

System provides useful reimbursement accountability options and I find the hierarchy well-structured and easy to follow.

Cons

Expense entry screens felt confusing to me. There seem to be duplicate fields which creates hesitation when filling out the form.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, N/A employees

3.0

“effective once learned”

Pros

Those who invested time in learning the system were able to use it effectively and I personally appreciate how that effort pays off.

Cons

When I was asked to evaluate how useful it would be for a previous organization I worked with, I wasn't happy with how complicated it was to roll out to new staff. Several team members struggled to understand the concepts and eventually the software was replaced with something else.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

JH
Julio H.

Not Specified, N/A employees

3.0

“strong reporting but dated interface”

Pros

It does a really good job of tracking purchase orders and organizing supplier information and I find the reporting tools detailed and useful.

Cons

Interface feels outdated and getting integrations set up can be difficult.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

CM
Carl M.

Not Specified, N/A employees

4.0

“powerful tools and broad offerings”

Pros

There is a lot packed into it, from database management to cloud services and I find it works well as a single platform for multiple business needs. The documentation, resources and guides are thorough and I have found them genuinely useful at different stages of use.

Cons

Pricing can feel pretty high which may be tough for smaller companies or startups to justify. Even though the tools are very capable some of them take time to learn and need a fair amount of training before you can use them confidently.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

VK
Vanitha K.

Not Specified, N/A employees

5.0

“versatile integrations and features”

Pros

Great tool..... This is a really good application that brings different sources together for data sharing and I find it offers a wide range of useful features.

Cons

There are some performance issues and the process can be slow at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

SA
Subina A.

Not Specified, N/A employees

4.0

“powerful all-in-one business suite”

Pros

It handles a broad set of business needs in one platform and I find it covers financial management, supply chain, HR, project management and CRM effectively.

Cons

Customization can be difficult and upgrades tend to be expensive and take a lot of time to complete.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

DN
Duy N.

Retail, 1-10 employees

Less than 6 months

5.0

“All my SKU costs in one place”

Pros

Keeping up with the numbers is more important than ever for sellers but it's not always practical when you have to download data from multiple places on Amazon. This software brings everything together in one place which makes it much easier to see the real costs for each individual SKU.

Cons

Right now, there aren't many customizable alerts, like notifications for when a SKU drops below a certain inventory threshold or when sales start to decline. I've been told they're working on that though and I'm really looking forward to seeing it added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, N/A employees

5.0

“handy self-service features”

Pros

Once you get familiar with where everything is, the system becomes very simple to use and I find the Employee Self Service tools especially helpful. I can quickly check my paystubs, account details and tax forms and I appreciate how clearly documents and payment history are organized.

Cons

It did take me some time to figure out how to update my account details and banking information when I received a new card.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WA
Walid A.

Not Specified, N/A employees

5.0

“powerful integrations for business”

Pros

It comes with plenty of integration tools that work well with other apps and I find it really helpful when handling different business integration needs.

Cons

Product's usability could still be improved since end users need a better and more user-friendly experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BRN
Balarama Raju N.

Not Specified, N/A employees

5.0

“complete ERP coverage”

Pros

Covering a full range of financial and operational needs, I have seen the system include Financial Modules, AR, AP, GL, CM, FA, Purchasing, Inventory, Stores, Sales, Invoices, Human Resources, OTL Time and Attendance and Payroll modules, all working together effectively in practice.

Cons

It includes practically every feature and function needed by small, medium and large organizations, such as multi-organization support, inventory management and multi-currency invoicing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

LS
Letumile S.

Not Specified, N/A employees

5.0

“reliable payments for daily operations”

Pros

Payments to both suppliers and staff are handled reliably and I personally find these processes consistent in day-to-day use.

Cons

System also meets the operational needs of the business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK
Abhishek K.

Not Specified, N/A employees

5.0

“integrated finance features shine”

Pros

From an overall perspective, I see the system as well integrated and I personally find the finance side stands out more than the manufacturing part.

Cons

It isn't very simple to use and completing a transaction takes too many steps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

3.0

“powerful payroll but heavy system”

Pros

Financials and HR payroll are the standout areas for me and I genuinely find those modules very strong. I do not think many competitors can match them in those areas based on my experience.

Cons

That said the software as a whole feels too bulky and not very user-friendly. It also needs very heavy infrastructure just to run properly and even small changes tend to bring up too many issues far too often.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, N/A employees

4.0

“flexible setup with reliable support”

Pros

Business requirements are well supported because there is a lot of room for personalization and customization. Whenever there is a bug or any data corruption issue, I have seen the support team take ownership and resolve it which makes them feel like great solution providers. From my side, deploying interface activities and connecting with third-party applications has also been quite easy.

Cons

Maintenance and licensing costs are a bit on the higher side. Since the suite is not cloud-based, the server, storage and database all have to be managed on-premises. Also, the standard MES system can be quite complex for OEM companies.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

FJ
Fabby J.

Not Specified, N/A employees

5.0

“Great upgrade and scalable ERP system”

Pros

Confidence comes from the powerfulness of the upgrade process, where I have seen moving to a new version not require a fresh installation, saving significant time and effort. The system also handles large volumes of data very well and I have observed it support multiple departments without issues. Because of this, I can rely on it as a single software solution across the organization. Another advantage I find valuable is the licensing model since I only pay for the modules I actually use.

Cons

A downside is that it usually needs a full-time dedicated IT resource for support and training new staff to manage the different modules can be tough at times. Another limitation is that only one feature can be used at a time so working with multiple features simultaneously is not possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

FM
Fouzia M.

Not Specified, N/A employees

4.0

“Reliable audit ready ERP with flexible licensing”

Pros

During a client audit, I found the ERP to be dependable and credible which aligns with its strong reputation. One thing I especially noticed is the flexibility in licensing costs since each ERP module is priced separately, meaning I only pay for what I need. I have also seen that it manages data across departments well and I can maintain and monitor reports separately for each one which I find very useful for audit trails. Its strong focus on core financials also supports auditing, tax and compliance needs effectively. On top of that, I find automatic updates and upgrades convenient, as new versions can be applied without reinstalling the system.

Cons

As an all-in-one system, the software performs well overall. The drawbacks I noticed are fairly minor and expected for a platform of this size. It does require dedicated full-time IT resources and new users usually need training to properly handle the different modules within the system.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, N/A employees

4.0

“Comprehensive all in one ERP solution”

Pros

As a complete ERP solution, I have seen it cover everything from finance to SCM and HCM in a single system and I find it very comprehensive overall. The finance module, in particular, stands out to me as one of the strongest in the market.

Cons

There's not much to complain about overall but the initial implementation can be quite challenging. Also, many of the standard reports are available only in RDF which makes customization difficult for developers.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8