Total 59 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

41%

4

Stars

42%

3

Stars

10%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MB

Mark B.

Not Specified, N/A employees

5.0
March 2025

spacious and reliable service

Pros

Overall service is really great and I find there is plenty of space for data along with a genuinely helpful support team behind it.

Cons

Installation process took longer than expected and the pricing can feel a bit expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JG

Julia G.

Not Specified, N/A employees

5.0
February 2025

Simple and easy to use tool

Pros

There is a wide range of services included in the suite, from Order Management to Human Resources and Employee Relations and I find everything simple and easy to navigate.

Cons

Don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PW

Paul W.

Not Specified, N/A employees

2.0
February 2025

versatile options but steep learning curve

Pros

It is a very flexible platform and I find it capable of handling just about any requirement our business has.

Cons

At the same time, it's quite complicated to work with especially since there isn't much support and it's not very user-friendly.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

3

Functionality

6

RO

Rodrigo O.

Not Specified, N/A employees

4.0
February 2025

Well-organized and easy to navigate

Pros

System provides useful reimbursement accountability options and I find the hierarchy well-structured and easy to follow.

Cons

Expense entry screens felt confusing to me. There seem to be duplicate fields which creates hesitation when filling out the form.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, N/A employees

3.0
February 2025

effective once learned

Pros

Those who invested time in learning the system were able to use it effectively and I personally appreciate how that effort pays off.

Cons

When I was asked to evaluate how useful it would be for a previous organization I worked with, I wasn't happy with how complicated it was to roll out to new staff. Several team members struggled to understand the concepts and eventually the software was replaced with something else.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

JH

Julio H.

Not Specified, N/A employees

3.0
January 2025

strong reporting but dated interface

Pros

It does a really good job of tracking purchase orders and organizing supplier information and I find the reporting tools detailed and useful.

Cons

Interface feels outdated and getting integrations set up can be difficult.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

CM

Carl M.

Not Specified, N/A employees

4.0
January 2025

powerful tools and broad offerings

Pros

There is a lot packed into it, from database management to cloud services and I find it works well as a single platform for multiple business needs. The documentation, resources and guides are thorough and I have found them genuinely useful at different stages of use.

Cons

Pricing can feel pretty high which may be tough for smaller companies or startups to justify. Even though the tools are very capable some of them take time to learn and need a fair amount of training before you can use them confidently.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

VK

Vanitha K.

Not Specified, N/A employees

5.0
December 2024

versatile integrations and features

Pros

Great tool..... This is a really good application that brings different sources together for data sharing and I find it offers a wide range of useful features.

Cons

There are some performance issues and the process can be slow at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

SA

Subina A.

Not Specified, N/A employees

4.0
November 2024

powerful all-in-one business suite

Pros

It handles a broad set of business needs in one platform and I find it covers financial management, supply chain, HR, project management and CRM effectively.

Cons

Customization can be difficult and upgrades tend to be expensive and take a lot of time to complete.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

5.0
November 2023

handy self-service features

Pros

Once you get familiar with where everything is, the system becomes very simple to use and I find the Employee Self Service tools especially helpful. I can quickly check my paystubs, account details and tax forms and I appreciate how clearly documents and payment history are organized.

Cons

It did take me some time to figure out how to update my account details and banking information when I received a new card.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WA

Walid A.

Not Specified, N/A employees

5.0
April 2023

powerful integrations for business

Pros

It comes with plenty of integration tools that work well with other apps and I find it really helpful when handling different business integration needs.

Cons

Product's usability could still be improved since end users need a better and more user-friendly experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BRN

Balarama Raju N.

Not Specified, N/A employees

5.0
April 2023

complete ERP coverage

Pros

Covering a full range of financial and operational needs, I have seen the system include Financial Modules, AR, AP, GL, CM, FA, Purchasing, Inventory, Stores, Sales, Invoices, Human Resources, OTL Time and Attendance and Payroll modules, all working together effectively in practice.

Cons

It includes practically every feature and function needed by small, medium and large organizations, such as multi-organization support, inventory management and multi-currency invoicing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

LS

Letumile S.

Not Specified, N/A employees

5.0
December 2022

reliable payments for daily operations

Pros

Payments to both suppliers and staff are handled reliably and I personally find these processes consistent in day-to-day use.

Cons

System also meets the operational needs of the business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Abhishek K.

Not Specified, N/A employees

5.0
December 2022

integrated finance features shine

Pros

From an overall perspective, I see the system as well integrated and I personally find the finance side stands out more than the manufacturing part.

Cons

It isn't very simple to use and completing a transaction takes too many steps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

3.0
October 2022

powerful payroll but heavy system

Pros

Financials and HR payroll are the standout areas for me and I genuinely find those modules very strong. I do not think many competitors can match them in those areas based on my experience.

Cons

That said the software as a whole feels too bulky and not very user-friendly. It also needs very heavy infrastructure just to run properly and even small changes tend to bring up too many issues far too often.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, N/A employees

4.0
September 2022

flexible setup with reliable support

Pros

Business requirements are well supported because there is a lot of room for personalization and customization. Whenever there is a bug or any data corruption issue, I have seen the support team take ownership and resolve it which makes them feel like great solution providers. From my side, deploying interface activities and connecting with third-party applications has also been quite easy.

Cons

Maintenance and licensing costs are a bit on the higher side. Since the suite is not cloud-based, the server, storage and database all have to be managed on-premises. Also, the standard MES system can be quite complex for OEM companies.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

FJ

Fabby J.

Not Specified, N/A employees

5.0
July 2022

Great upgrade and scalable ERP system

Pros

Confidence comes from the powerfulness of the upgrade process, where I have seen moving to a new version not require a fresh installation, saving significant time and effort. The system also handles large volumes of data very well and I have observed it support multiple departments without issues. Because of this, I can rely on it as a single software solution across the organization. Another advantage I find valuable is the licensing model since I only pay for the modules I actually use.

Cons

A downside is that it usually needs a full-time dedicated IT resource for support and training new staff to manage the different modules can be tough at times. Another limitation is that only one feature can be used at a time so working with multiple features simultaneously is not possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

FM

Fouzia M.

Not Specified, N/A employees

4.0
June 2022

Reliable audit ready ERP with flexible licensing

Pros

During a client audit, I found the ERP to be dependable and credible which aligns with its strong reputation. One thing I especially noticed is the flexibility in licensing costs since each ERP module is priced separately, meaning I only pay for what I need. I have also seen that it manages data across departments well and I can maintain and monitor reports separately for each one which I find very useful for audit trails. Its strong focus on core financials also supports auditing, tax and compliance needs effectively. On top of that, I find automatic updates and upgrades convenient, as new versions can be applied without reinstalling the system.

Cons

As an all-in-one system, the software performs well overall. The drawbacks I noticed are fairly minor and expected for a platform of this size. It does require dedicated full-time IT resources and new users usually need training to properly handle the different modules within the system.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, N/A employees

4.0
April 2022

Comprehensive all in one ERP solution

Pros

As a complete ERP solution, I have seen it cover everything from finance to SCM and HCM in a single system and I find it very comprehensive overall. The finance module, in particular, stands out to me as one of the strongest in the market.

Cons

There's not much to complain about overall but the initial implementation can be quite challenging. Also, many of the standard reports are available only in RDF which makes customization difficult for developers.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

AD

Alexander D.

Not Specified, N/A employees

4.0
January 2022

Dependable institutional ERP performance system

Pros

Across different use cases, I find the software delivers a strong set of features that support great institutional performance. At the end of the day, I see that it gets the job done and remains a dependable system that works reliably.

Cons

It can be pretty slow when handling its tasks. The software also feels visually outdated and the interface really needs attention. If you want something modern or more innovative, this probably isn't the right choice.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

9