RedBeam Reviews

“asset tracking that works”

Pros

Using this software has been really convenient especially when it comes to checking asset management and tracking. The system feels simple to use which makes those tasks much easier to handle.

Cons

A downside with the software is that the dashboard along with most other features, isn't very accessible when viewed on a phone.

“Responsive support”

Pros

Getting started with the asset tracking device was pretty simple and it connects fast without any trouble. Customer service has also been very responsive and quick whenever needed.

Cons

We've only been using this software for a few months so there hasn't really been any trouble with daily use. The only minor hiccup was during the printer setup but we were able to get it working fine in the end.

“inventory tracking done right”

Pros

There are a lot of useful ways to track inventory with the software. After learning how the system works it becomes simple to work with. Importing our assets through CSV files helped speed things up and an associate was available whenever we needed help. They also guided us through the initial setup including how to create our asset IDs.

Cons

On our end, the only real setback was waiting for the equipment to arrive although the RedBeam representative kept us updated on the shipping status. We were also starting from the ground up so building all of our asset IDs took some time.

“My reviews”

Pros

Every year when our team has to handle inventory this software works reliably across the whole staff and gets the job done well.

Cons

Something that could be better is the reporting since the configuration options feel like they should be more flexible and simple.

“helpful tool”

Pros

Scanning is easy, the system is simple to use and it's been a really helpful tool overall.

Cons

One drawback is that not every feature is available in the cloud system.

“reliable property tracking”

Pros

A really solid tracking tool for managing PM MC government property.

Cons

Everything feels user friendly and I especially love the scanner.

“solid for fixed assets”

Pros

It does exactly what we need it to do. We rely on it to track our fixed assets and it handles that job well.

Cons

I've heard it costs more than similar products and it doesn't really fit my needs when it comes to tracking disposable supplies and equipment.

“custom fit and quick rollout”

Pros

Switching to this software was simple because its database structure was very similar to the product we had been using before so installation in our environment went quite well. On top of that the support team customized the design for us which ended up being really helpful.

Cons

The disappointing part was the way the product was delivered. It arrived in several separate packages and it took about two months to gather every part of the order.

“faster cloud inventory”

Pros

Being cloud based has really helped and it makes the inventory process much faster.

Cons

The room ID section was merged into the room section which ended up causing duplicate entries.

“Tracking that impresses”

Pros

Getting more than 5000 assets into the system for tracking was possible with help from the development team which made a big difference. I also appreciated being able to create custom labels with the Zebra printer. Setting up the database and printer was fairly easy and whenever we had questions customer support was quick to respond and helpful.

Cons

A few extra reporting options would make the product even better especially for Found/Not Found assets. At the moment that information appears to be available only through two separate exports.

“reliable records”

Pros

One of the best qualities of this software is the detailed history it keeps for asset records.

Cons

Updated version makes asset entry more inconvenient because new assets have to be added through the asset setup instead of the new asset entry screen. Also the found/unfound inventory report should exclude inactive items since the way it works now makes the report inaccurate.

“Accessible anywhere”

Pros

Getting started with it is pretty simple. The move to the cloud was a bit shaky at first but it's working really well now.

Cons

The downside is having to pay for an annual subscription now whereas the old software was a one time purchase. On the plus side it can be accessed from anywhere.

“dependable software”

Pros

It gives our company a reliable way to track asset items for review along with depreciation planning and evaluating equipment that's nearing end of life.

Cons

A limitation is that it still doesn't let us upload purchase records, maintenance service details or images for each individual item.

“simple workflow”

Pros

Very easy to use and it's especially helpful that additional fields can be adjusted with a lot of flexibility.

Cons

An issue is that some fields still can't be changed. I understand the reason they're locked but administrators should still be able to edit them when needed.

“flexible search and reporting”

Pros

One of the best parts is having several different ways to search for an item. It's also nice that the reports can be customized exactly the way you want.

Cons

I haven't come across anything I dislike about the software.

“Positive experience”

Pros

Asset management and depreciation tracking have both been really solid.

Cons

The depreciation report would be better if it included a date range option so you could choose a start date and end date.