Nona P.
Law Enforcement, 101-500 employees
More than a year
“Good tool overall”
Pros
Quite simply, this tool gets the job done. We have since switched ERPs and there is not a day that goes by where regret is not collectively expressed over the switch. Unit4 ERP easily meets HR management and finance needs , and pulling data out of the program is done with ease, with customizable reports and CSV downloads of raw data at the ready.
Cons
Sometimes prompting HR tasks had a notable lag. Payroll also had some quirks, such as entries yielding error messages where there was definitely no error , though I suspect that had to do more so with the buildout occurring years ago, with no update from our internal team as accounting coding changed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Neetish N.
Non-Profit Organization Management, 101-500 employees
More than a year
“Easy to adapt to”
Pros
Its strong customization and advanced reporting capabilities stand out. The flexibility makes it easier to adapt.
Cons
Its user interface has room for enhancement to improve usability and overall user experience.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Photography, 500+ employees
More than a year
“great value for your money”
Pros
Provides good value for money in comparison to other mid market products
Cons
We were pretty much forced to upgrade to the cloud as they made our product end of life
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Sahar A.
Non-Profit Organization Management, 101-500 employees
More than a year
“found it quite user friendly”
Pros
I like most about it is that it has a user-friendly interface, it's easy to work on it even if you don't have prior experience in ERP software's.Likewise, it's tailored to our organization needs where we in Finance department enter invoices, extract purchase orders andgenerate detailed reports, Also the posting mechanism have multi layers for approval depending on our organization authorization table . Additionally, it connects multi departments into one platform like finance, HR & logistics that makes our work easier and more reliable.
Cons
The system get slow and unresponsive sometimes specially during updates. Also there is no built in tutorials for complex features
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Rachel K.
Education Management, 500+ employees
Less than a year
“hard to use”
Pros
Absolutely nothing, using it is a complete nightmare and wastes my time whenever I have to use it.
Cons
Glitches, grinds to a halt and gives error messages when using via Chrome .. colleagues tell me it's slightly better with IE. The welcome screen retains an old password instead of updating it so you always have to put the new password in once you've changed it. Completely counter-adaptive; one small but representative example is that you have to hit the "search" button instead of the return key to search. Weird, meaningless terminology in error messages i see.. eg Costc: Direct relation-connection not retrievable since parent field dim_2 is not filled in! Value for field dim_1 is fixed. also its Impossible to find eg. requisitions for PO numbers that you've made previously. Impossible to find a way to get a list of outstanding requisitions or PO numbers.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Rich H.
Non-Profit Organization Management, 11-50 employees
More than a year
“simple interface makes it good”
Pros
impressive inquiry options both instant and report-based.. flexible setup able to capture multiple unique attributes needed for our reporting.. importing and exporting to/from excel very simple.
Cons
Could be more flexible from a display standpoint like changing display size/colors. Only a few other clients in the University Foundation field so few peers to network with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin W.
Government Administration, 101-500 employees
More than a year
“easy to use!”
Pros
Very configurable solution which can easily match most business processes and requirements. Easy and adaptive to use for many end users. Reporting is easy and straight forward. Cloud upgrades are much easier and cheaper than on premise solutions compared to many other ERP software solutions.
Cons
Some functionality is only available in a 'fat" client and not in a web browser.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Raman B.
Government Administration, 101-500 employees
More than a year
“fantastic software”
Pros
this is is very customizable. More times than not, you can tailor the software to meet your business process, rather than changing your processes to match the software. it has a wide array of modules including core financials, payroll, hr and more. Since first purchasing it in 2005, the product has been able to grow with us and we have purchased many additional modules to fit our needs.
Cons
Because the software is so customizable, we run into issues when performing upgrades as we're not always running things in "default" mode.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trude H.
Computer Software, 51 -100 employees
More than a year
“Efficient software”
Pros
It is flexible and can be built to suite any business need. It has a efficient data model and can easily interface with other applications.
Cons
Because the application is so flexible it can come across as complex when it is initially introduced.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10