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Key Takeaways

Generated from the text of customer reviews

Zeller is a cloud-based financial and payments platform unifying business accounts, EFTPOS, and invoicing. Retail, hospitality, and small business owners use it, alongside photography and food and beverage reviewers. Reviewers cite ease of use and simple onboarding, though some note occasional lag. Zeller recently launched "Terminal 1x”, offering a unified payment and POS solution.

Our Verdict

Zeller works well for small businesses and sole traders that take payments across multiple settings, such as retail counters, tableside service, or on-location work. Its fee-based structure with no lock-in contracts suits low-to-moderate transaction volumes, keeping costs manageable for smaller teams, though less advantageous at scale. We recommend Zeller for retail, hospitality, and independent operators seeking flexible, low-commitment payment processing.

Zeller Specifications

  • Sales Orders
  • Invoicing
  • Sales Tracking
  • Customer Management

What Is Zeller?

Zeller is a cloud-based Point-of-Sale (POS) and Financial platform built for Australian retail and hospitality businesses. It combines core checkout functions, fast card processing, invoicing, and business transaction accounts in one setup. It connects front-of-house sales with back-office banking tools and lets owners run daily operations and manage funds easily. This is all done without the use of complicated hardware.

What Is Zeller Best For?

This software stands out for its "Virtual Terminal," which offers web-based payments and easy digital invoice links. You can manually key in card details or text and email payment links for quick remote sales. Skipping physical card readers makes it a great fit for service providers, wholesalers, and off-site teams. By bringing billing directly into your browser, it speeds up payouts and takes the hassle out of remote invoicing.

How Much Does Zeller Cost?

Zeller is available for free of cost. However, organizations should account for certain expenses. These include:

  • Tap to Pay: 1.4% (incl. GST)/card-present payment. Accepts cards, Apple Pay, Google Pay, and other digital wallets
  • Zeller Debit Card: $0/month transaction fees and 0% foreign transaction fees, both for a limited time. Foreign-currency purchases are converted to AUD at Mastercard's exchange rate at the time of the transaction
  • Zeller Corporate Cards: $9/active card/month, with a 60-day free trial from first card activation. An active card is one issued to an employee
  • Zeller Invoices: 1.7% + $0.25 (incl. GST)/transaction for cards issued in Australia. Separate pricing applies to international cards
  • Xero Invoice Payments: 1.75% + $0.30/transaction for cards issued in Australia. 2.9% + $0.3/transaction for international cards
  • Virtual Terminal: 1.75% + $0.25 (incl. GST)/transaction for domestic cards, via Zeller Dashboard. Separate pricing applies to international cards
For accurate pricing based on your organization’s needs, it’s recommended to request a custom Zeller cost estimate.

Disclaimer: The pricing is subject to change.

Zeller Integrations

The software connects with various third-party applications, including:

How Does Zeller Work?

Follow the steps below to understand how the software typically works:

  • Set up your Zeller account and download the Zeller POS app to your device to begin
  • Create items or upload an existing library, then add modifiers and attributes and customize your menu layout
  • Configure your checkout by connecting Zeller POS with compatible receipt printers and cash drawers for customer or kitchen tickets
  • Build carts or orders as customers make purchases at the counter, tableside, or during markets, pop-ups, and events
  • Accept card payments in person, while recording and reconciling cash payments through the POS system
  • Update items or menus whenever needed, with changes applied across every site using the system
  • Review real-time sales insights and transaction data to see what is selling and identify areas requiring attention
Users can schedule a free Zeller demo to learn more about its capabilities.

Who Is Zeller For?

Zeller is ideal for a wide range of industries and sectors, including:

  • Hospitality
  • Retail
  • Health and beauty
  • Trades and services
  • Pubs and venues
  • Franchises
  • Events

Zeller Use Cases

Based on our analysis of user reviews and Zeller features, we have identified the following key business scenarios where it is well suited:

Self-Employed Photographers Losing Sales To Unreliable Card Readers

A self-employed photographer who takes payment in the studio and on location cannot always rely on a phone-paired card reader. In this regard, users can process payments through the Zeller App, negotiate service fees, and reconcile sales via its Xero integration. This way, with applicable card fees for a merchant's spending, the account keeps pricing reliable even for international clients.

Small Retail Teams Needing Fast, Error-Free Staff Onboarding

The software is well-suited for small retail teams needing new staff to process payments correctly right away. User feedback reports that low transaction fees and an intuitive interface let staff handle payments, sales reporting, and reconciliation within seconds, shortening onboarding time. No monthly rental fees, subscription costs, or lock-in contracts keep total cost predictable as the team grows.

Tourism And Transport Operators Taking Payment Without A Fixed Counter

Zeller is used by tourism operators who take payment inside a vehicle rather than at a fixed counter, where cash and change are impractical to carry. Users can process fares through a portable terminal with tap-to-pay, printing a receipt on the spot instead of making change. A dedicated SIM card option keeps the terminal connected independently of a paired phone, useful across multiple routes in a day.

Food And Beverage Businesses Switching Providers Without Disrupting Service

For food and beverage businesses switching providers mid-operation, a smooth transition matters as much as new features. Reviewers moving from alternatives after integration problems found onboarding easy with help from Zeller representatives. The POS system can be launched afterward. The terminal accepts Apple Pay and Google Pay from customers, letting counter and table service take contactless payment either way.

Is Zeller Right For You?

If you're a business owner looking for a simpler way to accept payments, Zeller offers an all-in-one payments platform. It supports many types of businesses and is trusted by thousands of businesses worldwide. Some of its global customers include Baskin Robbins, Domino’s, and Movida.

Zeller Terminal 2 has won multiple design awards, including the “Good Design” and “Victorian Premier's” awards. It also holds an Australian Financial Services License, offering a dependable and compliant option for businesses that value reliability. Moreover, it is PCI Level 1 compliant, and its hardware supports end-to-end payment encryption.

Still unsure whether Zeller software is the right fit for you? Contact us at (661) 384-7070 for further guidance regarding its functionality.

Zeller Features

Pay At Table

Zeller Pay at Table enables hospitality venues to process payments directly at the diner's table using Zeller terminal. Integrated with POS systems like H&L, Impos, and Tevalis, it enables staff to select open tables, split bills, accept tips, and issue digital receipts. This speeds up table turnover without locking up counter terminals.

See How It Works
Bill At Table

This feature combines presenting itemized bills and taking payments into one step directly on the Zeller Terminal. It allows diners to view their order, split charges, and add gratuity without needing paper cheques. This reduces back-and-forth trips to the counter and turns tables significantly faster.

See How It Works
Payment Link

The platform enables the generation of secure checkout links via the Zeller app or dashboard to request payments across email, SMS, or social media. Customers enter card details privately, while built-in 3D Secure authentication prevents fraud. It delivers fast nightly settlements to accounts without monthly subscription fees.

See How It Works
Zeller POS

This software provides a free, flexible point-of-sale app. This app manages item libraries, custom menus, kitchen tickets, and cash tracking across countertop, tableside, or mobile setups. It integrates with receipt printers and cash drawers while delivering real-time sales insights and staff permission controls to optimize team operations.

See How It Works

Pros And Cons of Zeller

Pros

  • Software allows you to take and make payment

  • Foreign transaction fees are not charged

  • Software is very user-friendly and does not require technical assistance

  • Interface is intuitive

  • Offers instant approval of payment with printed receipt

Cons

  • Sales data has to be reconciled manually

  • There is no automatic transfer of funds to bank accounts

  • Performance may be affected during peak hours

Zeller Reviews

Total 5 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

ES
Elizabeth S.

Health, Wellness and Fitness, N/A employees

4.0

“clear fees and no contracts”

Pros

One thing that really works for me is how low and transparent the fees are so there's no second-guessing or unexpected charges popping up later. I also appreciate that there are no contracts involved. If it doesn't end up being the right fit, you can walk away without being locked in.

Cons

There is a $99 start-up fee. It's fairly modest but it still means paying something upfront. If the software turns out to be a good fit, then it feels worth the cost.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

8

WJ
Will J.

Food & Beverages, N/A employees

5.0

“friendly support and simple onboarding”

Pros

From day one, the customer support has been excellent and the software is very easy to use. Getting started was also simple thanks to the help and guidance from their representative during onboarding.

Cons

At the beginning, the payment terminal did not include a POS but I still decided to sign up. Since then, they have added the POS feature so that issue has now been resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IJ
Ina J.

Photography, N/A employees

5.0

“Xero sync and tap to pay”

Pros

Running my photography business, Ina J Photography, with this has been a really positive experience. The platform is easy to use and I was even able to negotiate the service fee which was a nice bonus. The Xero integration is especially helpful because it makes reconciliation much simpler. Having the app is another big plus and being able to use my iPhone for tap to pay is super convenient. Customer support has also been excellent whenever I've needed help. On top of that, I appreciate being able to have bank accounts with no foreign transaction fees.

Cons

Refunds can be a little tricky when settlements are sent directly to your bank account instead of being kept within the platform so that part feels more complicated than it should. That said customer support was able to help me work through it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Frequently Asked Questions

What languages does Zeller support?

The platform primarily supports the English language.

Does Zeller offer an API?

Yes, it offers an API.

What types of pricing plans does Zeller offer?

Zeller pricing is zero, as it is free of charge; however, there are some add-on charges that an organization should factor in. Get a detailed Zeller pricing breakdown tailored to your specific requirements.

Does Zeller have a mobile app?

Yes, Zeller offers a dedicated mobile app.

What level of support does Zeller offer?

Zeller offers customer support through an online case submission form, email, phone, SMS, an AI assistant, and a support center.

Who are the typical users of Zeller?

Businesses use Zeller across multiple sectors and industries, including hospitality, retail, franchises, and venues.

What other apps does Zeller integrate with?

Zeller integrates with various third-party platforms, such as Lightspeed Retail, Zii, Whoods, Xero, and Impos.