Zoho Inventory Reviews

“Good fit for us”

Pros

It helps manage stock levels, handle transfers between warehouses and keep track of restocking alerts.

Cons

Everything works well overall but I do feel that some customization options are a bit limited.

“no more chaos”

Pros

Really helped us get our chaotic stockroom under control. The real time inventory tracking makes it possible to automate stock levels across different sales channels and warehouses. Its automated reordering also helps us avoid running out of our best selling products and the detailed reports give us useful insight into sales patterns and overall inventory performance.

Cons

Even though this works well with many Zoho apps, its integration with certain third party e commerce platforms and shipping providers still needs improvement.

“Great platform”

Pros

It comes with solid features and integrates really well with the rest of the Zoho suite.

Cons

Can feel a little overwhelming at first. I'm also not sure how well it would work for larger businesses that rely on other systems.

“Budget friendly”

Pros

Very budget friendly and it comes with sales and purchase order features included. It also supports FIFO and offers extensive shipping functions which makes it quite useful overall.

Cons

It doesn't include a bill of materials, pick lists or bid ID and there's no forecasting feature either.

“Accurate tracking”

Pros

Keeping track of inventory with this software has been excellent because it gives me accurate control over each product from beginning to end. It has helped me work in a more organized way and get detailed reports right when I need them. From start to finish I can follow every item with precise stock levels and maintain a well managed inventory.

Cons

I really do not have any complaints about it. It has worked properly and has provided a reliable service.

“lots of integration options”

Pros

There are plenty of connections available and it supports integrations with a wide range of options.

Cons

It doesn't let me remove the features I don't need so the interface ends up feeling cluttered.

“well-organized”

Pros

Keeping up with all of our new products is much more manageable and everything stays nicely organized.

Cons

It can be a bit difficult to learn when you're figuring out how to use it on your own.

“navigation needs work”

Pros

This product hasn't really worked that well for me because it doesn't offer enough tools for what I need.

Cons

I had a hard time finding the sections I wanted to reach.

“helpful e commerce integrations”

Pros

Connecting it with Shopify and other e commerce platforms including WooCommerce and Amazon has been really helpful!

Cons

A limitation is that invoice template formats can't be edited. You have to pick from the formats they already provide.

“cost effective fit for daily operations”

Pros

Coming from Mass 500 and similar platforms, this one felt very familiar and easy to work with! The customization can be a little challenging for what I need but overall it handles just about everything required to keep the business running daily. It includes multi user control, history tracking, last purchase price, inventory inquiry and even supports businesses that work in SQFT and LFT. I'm really glad I came across it before choosing another option. The price was also far lower than any of the other systems I evaluated.

Cons

Since it's a web based CRM the customization options are more limited than I would prefer. That's especially noticeable with document formatting and with how difficult it is to quickly see profit margins by invoice or at the item level. I'm hoping they improves those areas.

“simple navigation”

Pros

Right from the start the dashboard looks appealing. It's very simple to move around and the navigation feels easy. It also connects well with other tools which makes work much more convenient.

Cons

At this point I haven't run into any problems with this software.

“Powerful fit for Zoho users”

Pros

If you're already using the Zoho ecosystem, choosing this inventory software is pretty much an obvious decision. It's a fully featured inventory management tool that covers everything well! Also integration with other Zoho apps works well and gives excellent value!

Cons

The only real downside is that unlike accounting platforms such as QuickBooks, billing and invoicing are managed in a separate Zoho app, Zoho Books.

“all-in-one inventory”

Pros

We used to rely on several different tools and none of them communicated properly with each other. Now our inventory management is spot on and we no longer have to worry about losing stock or overselling products.

Cons

One thing I really want to see is more payment processor options that can connect to the invoicing feature. Stripe suspended our account after a sudden spike in transactions and refunded half of the orders. Other than that they are still holding a five figure amount in funds that was never refunded even though we did not violate any of their terms. Having stronger processor alternatives would make a huge difference. It would also be incredibly useful if the inventory import feature supported bulk image uploads. We manage thousands of products so adding photos one by one just is not realistic.

“A setup that just works”

Pros

Getting the inventory control up and running is simple and managing it day to day is just as easy.

Cons

I'd still like a few more options when entering products into the system but it works well as it is.

“positive experience”

Pros

Coming from a school that never had an inventory system, trying this out was a really positive experience. It was simple to learn and I appreciated being able to check inventory status either in bulk or item by item without any trouble.

Cons

That said it seems to be built mostly around sales and commerce so it doesn't really feel customizeed to schools.

“Easy switch”

Pros

Switching over from another system to this one was fairly easy. The setup process was not completely smooth but it was nowhere near as difficult as it could have been. It handles what we need it to do and considering the price it feels like a worthwhile option.

Cons

There are still a few features I hope it adds in future updates. One would be the ability to view COGS for different inventory adjustments and sales directly in the system. Right now we have to rely on an integration with Zoho Books to access that and it would be much better if it were built in. Another thing that would help is showing the average historical cost per product across all items. At the moment we can only see the average cost for products that are currently in stock.

“automation that saves time”

Pros

Using this software feels very easy and the amount of automation it offers makes even complicated processes much simpler to handle.

Cons

I'm happy with pretty much everything in the software although the pricing is on the expensive side.

“Monitoring made simple”

Pros

Zoho makes it easy to monitor my inventory levels and valuation. The interface is user friendly and getting everything set up and deployed was incredibly quick and simple.

Cons

I'd really like to see customizable fields added to item records and the reporting could be broader and offer more customization options.

“Customization that stands out”

Pros

Right away this software stood out for how much you can customize the data stored for orders and products. The custom fields are incredibly flexible which lets us set things up exactly the way we need. It also comes with plenty of built in automation tools and those have been extremely useful. Also the pricing is very reasonable and quite affordable compared with other alternatives!

Cons

Since it includes such a large and extensive suite of tools, getting everything set up at the beginning can feel a bit overwhelming. Still once it is configured and running it works really well.

“Dependable software”

Pros

From the start the platform has delivered strong core functions and everything is easy to use. After a few months of working with it, it has also been very dependable with no bugs or downtime at all.

Cons

One thing that would make it even better is having more integration options with Zoho Books.